We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Willow Stream Spa at Fairmont Pacific Rim

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 1038 Canada Pl, Vancouver, British Columbia V6C 0B9, Canada
Phone Number: +1 604-695-5550

The Vancouver spa is perched on the 5th floor of the Fairmont Pacific Rim...

The Vancouver spa is perched on the 5th floor of the Fairmont Pacific Rim hotel; with a focus on pure and natural, the first Willow Stream spa in Vancouver is a perfect fit with the Fairmont Pacific Rim. Surrounded in water views, the spa offers nine treatment areas, including a couples’ room with deep Japanese Zen tub, a Nail Spa, three lounges (two with fireplaces), outdoor spa terrace and a full fitness centre.Treatments are a full hour or 90-minutes but guests can linger longer and take full advantage of our Vancouver spa’s facilities, including tranquil lounges; a yoga studio; and a boutique offering Willow Stream signature products. Ideal for groups or pampering parties, spa-goers can also enjoy lifestyle cuisine while they relax.

read more

TripAdvisor Reviewer Highlights

Read all 62 reviews
Visitor rating
  • 46
  • 8
    Very good
  • 5
  • 2
  • 1
Great amenities but everyone had their cellphones

This spa has excellent amenities including a steam room, lounge, and an outdoor area with jacuzzi and infrared sauna. My only complain would be that when I visited and was trying... read more

4 of 5 bubblesReviewed 1 week ago
Vancouver, Canada
Add Photo Write a Review

62 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 62: English reviews
Vancouver, Canada
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 1 week ago

This spa has excellent amenities including a steam room, lounge, and an outdoor area with jacuzzi and infrared sauna. My only complain would be that when I visited and was trying to relax in the lounge, everyone was playing around on their cellphones. One woman and her friend actually watched a Youtube video on her phone. The spa's website states... More 

1 Thank Back2TheIsland_8
1 review
5 of 5 bubbles Reviewed 1 week ago

RMT Carly was wonderful! I've been picky with my RMT's and sometime a bit uncomfortable, but she made the experience amazing! Great RMT and great customer service. I will defiantly recommend this spa to friends and co-workers

Thank Bernadette G
Vancouver, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 weeks ago

Having been to some exceptional spas including Arizona's Camelback Resort, Black Rock in Ucuelet and the Whistler Fairmont I was wondering how I missed this spa in my own backyard! My two tips BOOK EARLY and GO EARLY. My first visit was so exceptional I wanted to return with a friend but we had to wait 3 weeks to get... More 

Thank 346laurieb
Portland, Oregon
Level Contributor
40 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 16 October 2016

The reviews we read prior to arriving at Willow Stream Spa matched our experience. My husband and I received excellent massages that matched what we requested. My husband had the deep tissue massage that was painful but did the job :).

Thank Laura H
Level Contributor
36 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 3 October 2016

This is by far the BEST spa in Vancouver and I have been to almost all the high end ones. The only other spa I would recommend is the Chi Spa at the Shangri-La, the treatment rooms are beyond luxury but the Chi has no facilities to experience once you are done your treatment. The Willow Stream has the outdoor... More 

3 Thank BeachesVancouver
Toronto, Canada
Level Contributor
24 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 29 September 2016 via mobile

We decided to do a spa afternoon at the Willow Stream. The ambience of the spa is perfect to decompress and destress. Beautiful spaces for both ladies and men, and an awesome co-ed space. Their attention to detail is spot on - relaxation areas, pagodas and a fire pit on the terrace, healthy snacks, teas and infused waters, infrared saunas,... More 

Thank D_TO1
Vancouver, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 13 September 2016

you feel like you are in a totally different place. I love this spa it is gorgeous. It was raining outside at the time of my visit so I didn't use the hot tub outside but there were a few people enjoying it despite the weather.

Thank Vee M
Christchurch, New Zealand
Level Contributor
20 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 September 2016

Had an hour hot stone massage here, beautiful surroundings, very relaxing. Massage was divine but one thing spoiled it was I could hear the traffic outside while getting a massage so not as relaxing as it could have been.

Thank Brenda L
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 17 August 2016

I'm not sure what's up with spas in general but if they start late, why do they still end on time? Why would my massage be 10 minutes shorter because they started late? When I was here, one of the hot tubs was broken and the other one randomly started the foam. Also, until recently, it wasn't noted that the... More 

1 Thank Lawrence K
Auckland, Auckland, New Zealand
Level Contributor
45 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 12 August 2016

Entering the spa's lobby boded well for what's to come--- quite, and uncrowded environment. Locker area was smallish but all the rest of the facilities more than made up for it: "zero-gravity" luxurious massage bed; en suite spa and shower (couple room); outdoor meditation area; spa; lounges, and; steam sauna. The best part --- as it should be --- was... More 

Thank Rex Y

Travellers who viewed Willow Stream Spa at Fairmont Pacific Rim also viewed

Vancouver, British Columbia
Vancouver, British Columbia

Been to Willow Stream Spa at Fairmont Pacific Rim? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Willow Stream Spa at Fairmont Pacific Rim staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Downtown

Neighbourhood Profile
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood