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Tourism Vancouver Visitor Centre

Certificate of Excellence
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Address: 200 Burrard Street | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Phone Number:
+1 604-683-2000
09:00 - 17:00
Closed now
See all hours
Sun - Sat 09:00 - 17:00
Recommended length of visit: <1 hour

The Visitor Centre is your one stop shop. Our professional, multilingual,...

The Visitor Centre is your one stop shop. Our professional, multilingual, highly trained staff can help you make the most of your Vancouver experience and plan your journeys into British Columbia and beyond.

We are open year-round, with the exception of December 24th, 25th, 26th, and January 1st.

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TripAdvisor Reviewer Highlights

Read all 83 reviews
Visitor rating
  • 43
  • 14
    Very good
  • 7
  • 2
  • 2
Full insights and advice

We arrived in between seasons, and the staff was very helpful to explain what happens between seasons. We bought our tickets with discount for Capilano park., which she mentioned... read more

Reviewed yesterday
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83 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

We arrived in between seasons, and the staff was very helpful to explain what happens between seasons. We bought our tickets with discount for Capilano park., which she mentioned that it would cost a bit more if we bought at the park.

Thank Solhulahula
Level Contributor
140 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
Reviewed 1 week ago

the place to find what to do and where to go with very welcoming staff. Note as well that you can purchase your tickets for the shows and the have half price offers from time to time. So if you plan to see a show, it is worth to pass by or at least give them a call to check... More 

Thank Zatash
Washington DC, District of Columbia
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Edward greeted us at the door and spent as much time as we needed to plumb the depth of his knowledge. Very helpful and greatly valued. Thank you!

Thank TravelerDCMD
Cara V, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thank you for stopping by and writing a review. We will pass along your appreciation to Ed, one of our amazing volunteers. More 

Leipzig, Germany
Level Contributor
72 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

Very helpful and nice staff. They have a lot of information there. It is located in the heart of the city.

Thank Anne1617
Cara V, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks for visiting us and taking the time to write this kind review. We hope to see you again! More 

United Kingdom
Level Contributor
1,663 reviews
1,135 attraction reviews
common_n_attraction_reviews_1bd8 2,112 helpful votes
Reviewed 8 February 2017

More tourist information offices should be like this. free wifi, brochures, maps and friendly and knowledgeable staff listening to your plans and advising you. You can also buy transport tickets from here. I popped here regularly to plan and organise my activities.

Thank PrestonGuild
Vancouver, Canada
Level Contributor
168 reviews
88 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
Reviewed 1 February 2017

Located in the heart of the hotel area, this great centre offers tourists lots of information about all the things they can do in Vancouver and one can usually purchase tickets for some of the special activities there as well. Staff are very helpful!

Thank Sandy C
Perth , Australia
Level Contributor
56 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 7 December 2016

Found this gem on our first day in Vancouver down by the waterfront . Very friendly and knowledgeable staff. Nothing is too much trouble and there is a wealth of informational brouchures to choose from. I would recommend the first time traveller to this district to come down and talk to the staff.

Thank Denhop
Level Contributor
48 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 7 December 2016

The person wasnt very helpful at all. There wasnt anything new beyond the research that i had already done. Maybe if you hadnt planned AT ALL then i would recommend the visitors centre but for me personally, you could probably skip this place.

Thank 643yejink
Tucson, Arizona
Level Contributor
1,735 reviews
910 attraction reviews
common_n_attraction_reviews_1bd8 2,070 helpful votes
Reviewed 11 November 2016

This well-run visitor center offers myriad free brochures, maps, bus schedules, discounts on some attractions and sightseeing tours, complimentary Internet access, information on lodging and the list goes on. Knowledgeable staff stands ready to answer questions and will seek visitors out during quiet periods. For example, we arrived at 4 on a Saturday afternoon in November when only two other... More 

1 Thank Rumples
Adelaide, Australia
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 22 September 2016

My first visit to Vancouver (husband had been before about 20 years ago) and so we decided to get some information on what to do on our 4 days in this beautiful city. We had researched a few things but the staff member (Andre) who we spoke suggested some alternative activities which were fantastic. He gave us maps, time tables... More 

Thank 737Maxine

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Tourism Vancouver Visitor Centre and other visitors
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Questions? Get answers from Tourism Vancouver Visitor Centre staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

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Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
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