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Spa at Delta Grand Okanagan

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Review Highlights
Location, Spa services, Lagoon Patio Bar

Did not stay here as a guest, but spent a 4 hour spa day plus lunch and then lounged at the... read more

Reviewed 22 July 2018
uptowngirl33
,
WATERLOO
Top notch!

I spent an entire day (literally from 9-5) at this spa and wouldn’t hesitate to recommend it or... read more

Reviewed 20 June 2018
Nadine C
via mobile
Read all 34 reviews
5
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Traveller Overview
  • Excellent55%
  • Very good32%
  • Average8%
  • Poor5%
  • Terrible0%
Travellers talk about
“facial”(14 reviews)
“therapist”(4 reviews)
“diffuser”(2 reviews)
About
Contact
1310 Water St, Kelowna, British Columbia V1Y 9P4, Canada
Website
+1 250-868-5629
Call
Top Selling Tours & Activities in and around Kelowna
from US$77.00
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from US$123.70
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from US$115.90
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Most Helpful Positive Review
Reviewed 9 August 2015

While during our vacation in Kelowna my husband and I made a stop in at the Spa. I had a facial and my hubby had a massage. The spa did not seem very large, but the staff were knowledgeable and friendly. They had a small...More

5  Thank tek_rice
Most Helpful Critical Review
Reviewed 17 May 2015 via mobile

I go to this spa when in town as I do like their spa providers. But the facilities are just terrible, and I cringe every time. I look forward to a new hotel being built in this town so we will finally get a true...More

3  Thank wsbfam
DeltaDGO, Spa Manager at Spa at Delta Grand Okanagan, responded to this reviewResponded 19 May 2015

Dear Valued Guest, Thank you so much for your feedback on your recent Spa experience. I was delighted to hear that our spa team always takes good care of you. You will be happy to know that there are plans to update the existing facilities...More

Reviews (34)
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1 - 10 of 33 reviews
Reviewed 23 August 2018 via mobile

We came here for a spa day. The property is gorgeous, the spa was refreshing and the patio was the best we found in The okanagan. We were pleased with the service we received in the restaurant. The spa services themselves were relaxing. We were...More

2  Thank rebeccah m
DeltaDGO, Director of Operations at Spa at Delta Grand Okanagan, responded to this reviewResponded 28 August 2018

Dear RebeccahMac, Thanks for taking the time to evaluate our hotel. Although we appreciate knowing how much you loved our gorgeous property and excellent service at OAK + CRU Social Kitchen & Wine Bar, we are truly sorry your spa day was not the exceptional...More

Reviewed 22 July 2018

Did not stay here as a guest, but spent a 4 hour spa day plus lunch and then lounged at the waterfront outdoor bar for a few hours for drinks and snacks. Spa service wonderful - found Top to Toe package, including use of swimming...More

3  Thank uptowngirl33
Reviewed 20 June 2018 via mobile

I spent an entire day (literally from 9-5) at this spa and wouldn’t hesitate to recommend it or return to it. The front desk staff was welcoming & helpful, and I first had a facial with Jamie. I have a lot of allergies so she...More

2  Thank Nadine C
Reviewed 18 May 2018

Professional and friendly staff and top notch treatment at very reasonable rates compared with other spas I’ve visited. One of the best pedicure massages I’ve had. Would highly recommend.

2  Thank SLee423
Reviewed 23 April 2018

The impression you get is - professional, clean, attentive and RELAXING! I treated myself to a pedicure and wanted to stay the whole day. This is what a spa should be like - the gold standard. Brooklyn was amazing - the pedicure was an experience...More

Thank Canmoretravelbugs
Reviewed 23 February 2018

Beyond my expectations. I had read the reviews about the facility and knew that it was going to be a little dated and that they share the pool area with the hotel. If you can get past that then you will have a wonderful experience....More

1  Thank Debbie B
Reviewed 13 February 2018

We came to the spa after skiing and it was exactly what we were looking for. All the young ladies were so friendly and professional. They really give great service. The Delta needs to give these girls more space so they can really elevate their...More

2  Thank missionCalgary
Reviewed 12 February 2018

I booked a last minute facial while staying at the Delta Grand. I was booked in with Brooklyn and I have to say it was the best facial I have ever had. I loved her technique and I left feeling relaxed and of course 20...More

Thank PittMom2
Reviewed 13 December 2017 via mobile

We had an amazing day at the spa and left feeling completely pampered. Julie is an incredible massage therapist who found all my spots of tension! The facials and pedicures by Dionne and Jamie had us feeling like we were melting on the spot -...More

Thank GlobeTrotting468752
Reviewed 14 September 2017 via mobile

I came here for a massage and pedicure as part of the Serenity Package. The waiting lounge was small but nice, with magazines and drinks. I had a great massage therapist who focused on my problem areas. There is a giant comforter on the massage...More

Thank exzhang
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Questions & Answers
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Canadagirl084
8 May 2018|
Answer
Response from DeltaDGO | Property representative |
We have a full service Spa that offers Facials, Manicures/Pedicures and Massage Services. We also have Indoor & Outdoor Pools & Hot Tubs, Steam Room and Sauna! We hope to welcome you to our resort very soon!
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