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Jasper Information Centre

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Address: 500 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Phone Number:
+1 780-852-6236
Website
Today
09:00 - 17:00
Closed now
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Hours:
Sun - Sat 09:00 - 17:00
Description:

This historic building houses the visitor's center for Japer National Park.

This historic building houses the visitor's center for Japer National Park.

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TripAdvisor Reviewer Highlights

Read all 420 reviews
Visitor rating
  • 202
    Excellent
  • 108
    Very good
  • 23
    Average
  • 12
    Poor
  • 4
    Terrible
great gift shop that supports the national park.

great info, easy to get to in the main part of town. Good maps and friendly staff. The gift shop next door had some quirky gifts and momentous of the town and national park area.

5 of 5 bubblesReviewed 5 weeks ago
Bronwyn B
,
Canberra, Australia
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420 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Canberra, Australia
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

great info, easy to get to in the main part of town. Good maps and friendly staff. The gift shop next door had some quirky gifts and momentous of the town and national park area.

Helpful?
Thank Bronwyn B
Level Contributor
78 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 16 December 2016

I had very good information about Jasper in there. The staff were so friendly. The building had very unique design.

Helpful?
Thank Parvin S
Edmonton, Canada
Level Contributor
8 reviews
5 of 5 bubbles Reviewed 13 December 2016

If you plan to spend any time in Jasper National Park, the information centre is a necessary visit. I've always found the Park staff here to be friendly and helpful, and have given us useful information beyond what we've asked for. On our most recent trip we stopped in to ask them about snow conditions. We had hoped to do... More 

Helpful?
Thank GlobetrotterTG
Jizan Province, Saudi Arabia
Level Contributor
22 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 December 2016

This is a nature's Paradise. Lots of Wild Life can be seen & Nature's presence felt. It's Wonderful. I love it..

Helpful?
Thank AlokeshBagchi
Delta, Canada
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 November 2016

Excellent gifts and informative guides. BUT no washrooms, they are a walk to the Train Station. Perhaps this might be a future additive?

Helpful?
Thank eljay432016
Sao Paulo, SP
Level Contributor
152 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 9 November 2016 via mobile

We were lucky to go there before getting the road to go to Columbia Icefields. The very helpful attendant informed us about the road conditions (which was very dangerous, due to the snow accumulated during the night) and until then we had no idea of how to access this information. We waited a couple of hours before leaving the city... More 

Helpful?
Thank camilamassumi
Kamloops, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 9 November 2016

very friendly , helpful, knowledgable staff, good location in center of town, lots of info available

Helpful?
Thank jdalponte
Toronto, Canada
Level Contributor
21 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 27 October 2016

It's worth visiting for the architecture and the many maps but many come for the wifi. Curiously, the Centre's hours do not always align with other significant events (which is true of other businesses in Jasper) such as the arrival of the train (particularly if it's delayed). Many of the tours depart at 8:00am yet the Centre does not open... More 

Helpful?
1 Thank Marquise_LA
TourismJasper, Travel Counsellor at Jasper Information Centre, responded to this review

Thank you for taking the time to write this review! For the summer season of 2017 we have changed our hours to 8am-8pm daily so we are able to help people starting their day eailer and everyone arriving later. We would love to be able to work with the trains but sometimes they are very unpreditable. We try what we... More 

Nanaimo, Canada
Level Contributor
30 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 17 October 2016

This how we both felt when we asked a Information center person. She rushed through the info....grabbed her coat and walked us to the door. Not impressed

Helpful?
Thank John C
TourismJasper, Travel Counsellor at Jasper Information Centre, responded to this review

Thank you for taking the time to write this review. We are sorry for your unfortunate experience. Your feedback is extremely valuable for us, as we strive to improve with each and every visit. We would like to apologize for any inconveniences that occurred, and please know that measures have been taken. More 

Ansty, United Kingdom
Level Contributor
58 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 13 October 2016

We arrived in town just before they were about to shut but the guy we spoke to still took the time to give us a map and point out the highlights. Very useful.

Helpful?
Thank Graham G

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?