We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Palace Casino

Neighbourhood: Summerlea
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: West Edmonton Mall | 2710, 8882 - 170 St, Edmonton, Alberta T5T 4J2, Canada
Phone Number:
+1 780-444-2112
11:00 - 03:00
Closed now
See all hours
Sun - Sat 11:00 - 03:00

Located in West Edmonton Mall, this casino has direct access to the largest...

Located in West Edmonton Mall, this casino has direct access to the largest indoor amusement park in the world.

read more

TripAdvisor Reviewer Highlights

Read all 27 reviews
Visitor rating
  • 2
  • 2
    Very good
  • 15
  • 3
  • 5
Being Worked On

Located on the upper level of the West Edmonton Mall, the Palace Casino has been in need of a lot of TLC for some time, and it looks like it's finally getting underway. The Wife... read more

3 of 5 bubblesReviewed 2 days ago
Dawson Creek, Canada
Add Photo Write a Review

27 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 27: English reviews
Dawson Creek, Canada
Level Contributor
107 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

Located on the upper level of the West Edmonton Mall, the Palace Casino has been in need of a lot of TLC for some time, and it looks like it's finally getting underway. The Wife and I stopped in briefly during a visit to Edmonton, and never stay long because it's not that inviting. Hopefully, when the renovations are complete,... More 

Thank oldtimer630_0
Saskatoon, Canada
Level Contributor
24 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 3 November 2016

We have been to this Casino in the past but not in the last couple of years so we went when we were at the West Edmonton Mall in Oct. They are doing renos which are badly needed. It is dark and dated looking, so hopefully it will look better when it's done. The escalators and the elevator were both... More 

Thank kickbutt554
Edmonton, Canada
Level Contributor
55 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 25 September 2016

really not a whole lot special about this place, they are apparenly adding to it so this may change. customer service is nice but sometimes a little understaffed. lots of machines and tables, escallator has been broken for months maybe it is going to be replace once renos are done. they do have a small stage but not much happening... More 

Thank c k
Level Contributor
25 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 6 September 2016 via mobile

Not the most exciting atmosphere, a lot of older people, and service isn't the best, also very run down. But!!! I seen a sign in WEM that shows they are revamping the whole casino & the pictures looked exciting and inviting, so when that happens I will be sure to check it out again.

Thank Zaz Z
Prince Albert, Canada
Level Contributor
488 reviews
151 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 7 July 2016 via mobile

The Palace has plenty of slot machines as well as a few table games. It's been a few years since I was last there. Looks different.

Thank davidson168
Edmonton, Canada
Level Contributor
26 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 14 March 2016

My family & I visited this casino a few nights ago.We got there quite late,at around 10:30pm on a Wed.night.I was immediately not impressed with the dic tape holding the carpet together~all through the place.Very 'un'classy. However the staff were very helpful & pleasant to deal with.This casino is under renovations at this time,which is exactly what is needed.

Thank Debbie E
Edmonton, Alberta, Canada
Level Contributor
54 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 13 January 2016

Not crowded, good local music and cheap food. Wide variety of machines makes for good entertainment value, you don't have to wait to get your favorite. The local band played some good old rock while you relaxed and the restaurant serves good late night food.

Thank David2012804
Whitby, Canada
Level Contributor
73 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 14 November 2015 via mobile

Decent well priced meals for patrons. Plenty of slots. Easy access from mall. Variety of games. Typical casino. Very popular.

Thank LouiseT791
Level Contributor
25 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 1 November 2015

A casino with odd cards I didn't know how to work. No one to explain it, I finally figured it out but nothing special to this casino.

Thank P C
Halifax, Canada
Level Contributor
144 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 113 helpful votes
1 of 5 bubbles Reviewed 7 October 2015 via mobile

If you ever been to the Circus Circus Casino in Las Vegas you would think you were there. This is not a compliment. This place is crowded, dark and feels dirty. Time for a makeover.

Thank tjhalifax

Travellers who viewed Palace Casino also viewed


Been to Palace Casino? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Palace Casino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?