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Banff Visitor Information Centre

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Address: 224 Banff Ave, Banff, Banff National Park, Alberta T1L 1H5, Canada
Phone Number:
+1 403-762-8421
Website
Today
09:00 - 17:00
Open now
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Hours:
Sun - Sat 09:00 - 17:00
Recommended length of visit: <1 hour
Description:

Welcome to the official visitor centre for Banff National Park. We invite...

Welcome to the official visitor centre for Banff National Park. We invite you to stop by the visitor centre on Banff Avenue for all your trip planning needs, accommodation, dining and activity booking, Parks Canada trail, campground and backcountry information. Whatever your need, our friendly staff will ensure you are equipped to have a fantastic visit to Canada's first national park. We look forward to your visit!

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TripAdvisor Reviewer Highlights

Read all 763 reviews
Visitor rating
  • 363
    Excellent
  • 184
    Very good
  • 52
    Average
  • 17
    Poor
  • 7
    Terrible
Super nice and helpful

You can pop in and ask them anything, including advice and they will help you out! Tons of maps available, as well as brochures on activities.

Reviewed 5 days ago
amm01
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763 Reviews from our TripAdvisor Community

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Showing 623: English reviews
Level Contributor
31 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW

You can pop in and ask them anything, including advice and they will help you out! Tons of maps available, as well as brochures on activities.

Helpful?
Thank amm01
Edmonton, Canada
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

If you don't know the town or don't have your "calendar" filled, visit the Information Centre - they have so much information about attractions and various town maps, you are certain to fill up any spare time you may have while staying in Banff. Staff were friendly and very knowledgeable.

Helpful?
Thank TravellingThomsens
London, United Kingdom
Level Contributor
54 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
Reviewed 2 weeks ago

Wanted to know if there were any bear sightings in the Fenlands. Was told in no uncertain terms to go to back of queue as two people had just wandered to the queuing point. Eventually got to ask question about recent bear sightings in the Fenlands to be told by the young girl that she "personally" didn't know. I tried... More 

Helpful?
Thank Linda_from_Bucks
Los Angeles
Level Contributor
90 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
Reviewed 2 weeks ago

Great for information without the clutter of souvenirs, the staff really knows the Park. Armed with our information, we continued onto Lake Louise.

Helpful?
Thank nonskim
Cincinnati, Ohio
Level Contributor
94 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago

Not exactly what I was hoping for in a national park. Where are your local points of interest... like in the Jasper Park ranger station? We got a few ideas from the worker-- but she steered us wrong, I'm afraid. Do your research independently and skip this stop.

Helpful?
Thank kzc27
CA
Level Contributor
130 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
Reviewed 5 weeks ago

There is a desk for local info on restaurants, shops, sights, etc. and an area staffed by rangers who can guide you on choosing an outdoor activity. Nice to have them both in the same spot.

Helpful?
Thank Knansea
Saskatchewan
Level Contributor
131 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
Reviewed 16 March 2017

Went to check to see what they had for souvenirs Last time we were here they had lots Nothing this time

Helpful?
Thank litew8t
Acton, ON
Level Contributor
28 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 15 March 2017

I'd say this should be your first stop. Get yourself a map, a copy of the Banff Dining Guide and a copy of Visitor's Choice all for free at the visitor centre. They have friendly and helpful staff to make make your stay perfect.

Helpful?
Thank skiiii
BanffLakeLouise, Supervisor at Banff Visitor Information Centre, responded to this review

We are so glad you were happy with the service provided at the Banff Visitor Centre. Hope to welcome you back soon! More 

Alberta, Canada
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 13 March 2017

oh I always stop in here and get the newest information and maps, the people working here go out of their way to help me find what ever I am looking for they patiently show me on my map where places are.and are incredible at identifying a place I had seen but couldn't find again,when I explain what I saw... More 

Helpful?
1 Thank ldreamsi
BanffLakeLouise, Supervisor at Banff Visitor Information Centre, responded to this review

We love to provide unique and exciting trip ideas to visitors. Thank you for taking the time to write a review. We look forward to seeing you again soon! More 

Regina, Canada
Level Contributor
77 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 6 March 2017

One can get a lot of helpful information to see and experience the sites in and around Banff National Park.

Helpful?
Thank JLP2918
BanffLakeLouise, Supervisor at Banff Visitor Information Centre, responded to this review

Thank you for your positive review. We hope you have a chance to visit us again soon. More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Banff Visitor Information Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?