We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

RenovaSpa

Av. de los Cocoteros s/n | Hotel Riu Vallarta, Nuevo Vallarta 63735, Mexico
+52 322 226 7250
Website
Share
Save
Review Highlights
Shortchanged on time because previous client was late

Booked a Spa Pedicure. Arrived 5 minutes early, yet I waited for more than 30 minutes. Apparently... read more

Reviewed 1 November 2017
Sharon L
,
Vancouver, Canada
RIU Palace Pacifico

Amazing services! We schedule our services prior to coming down and the staff always has a warm... read more

Reviewed 19 October 2017
JanetGarwood
,
Sacramento, California
via mobile
Read all 111 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent77%
  • Very good10%
  • Average9%
  • Poor3%
  • Terrible1%
19 Oct 2017
“RIU Palace Pacifico”
1 Nov 2017
“Shortchanged on time because previous client was late”
LOCATION
Av. de los Cocoteros s/n | Hotel Riu Vallarta, Nuevo Vallarta 63735, Mexico
CONTACT
Website
+52 322 226 7250
Write a ReviewReviews (111)
Traveller rating
Traveller type
Time of year
Language
Filter

1 - 10 of 59 reviews

Reviewed 1 November 2017

Booked a Spa Pedicure. Arrived 5 minutes early, yet I waited for more than 30 minutes. Apparently they told me a previous client was late and hence I was bumped later. That's fine, I thought..... I am not in a rush. Finally, the Spa Pedicure...More

2  Thank Sharon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017 via mobile

Amazing services! We schedule our services prior to coming down and the staff always has a warm greeting, making us feel like we're coming home! I highly recommend trying at least a facial and massage while in the area!

Thank JanetGarwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2016

RIU Palace Pacifico has an wonderful spa with every service you can possibly want. The service is great and the ladies that work there are amazing. Try sticking your feet in the tank with the fish that eat dead skin! From massages to waxing, all...More

Thank JanetGarwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 28 August 2016 via mobile

Just returned from a trip to Nuevo Vallarta and the Renova Spa. We started going to RIU Palace Pacifico when it was first built, and that included visits to the spa. Earlier this year we purchased a home near the Palace, but we still go...More

Thank JaybirdSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2016

Pleasant spa with traditional services. One exception: the fish tank exfoliation done by specialized Doctor Fish.

1  Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2016

I had a shoulders, back, neck massage and added a cranial massage. I was offered to come a half hour early to take advantage of the hot tub and sauna on site (I did this). The massage was fantastic and I left feeling like a...More

1  Thank RedCou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2016 via mobile

Went to Renova Spa which appears to be a wonderfully designed facility, the problem is that it is mismanaged. Hotel advertises that a jacuzzi & sauna are available. You have to sign up to use them so we did, then the saunas don't heat up,...More

Thank advantage101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulina_scubacaribe, Marketing Manager at RenovaSpa, responded to this reviewResponded 20 February 2016

Good morning, We are very sorry for your disappointment. We do ask our clients to sign up in order to use the sauna and jacuzzi so that we don´t have too many people in at once, to keep a relax and quite ambiance. The sauna...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2016

I took that trip because i was exausted after finishing a very hard period in my job, definitely, this spa was the only reason because the trip worth the price =) visit it and ask for Carmen. =)

Thank Miguel-Torres-Cisner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2016

We booked into the Renova Spa and had a couples back massage and reflexology which was fab. We also used the Jacuzzis on occasion whilst staying at the Riu Vallarta for a chill and cool down, lovely little spa, although the sauna and steam room...More

Thank Leya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2015

On arrival at the RIU Pacifico Palace we booked an Exfoliation and massage which was great value and a 1st class experience for the family. - worth the money give it a go

1  Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 28 hotels in Nuevo Vallarta
Hard Rock Hotel Vallarta All Inclusive
10 reviews
.00 km away
Hard Rock Hotel Vallarta
5,100 reviews
.17 km away
Occidental Nuevo Vallarta
3,749 reviews
.34 km away
Bahia del Sol Resort
62 reviews
.60 km away
Nearby Restaurants
Piaf
180 reviews
1.11 km away
Lucca Restaurant
128 reviews
1.11 km away
Azul Restaurant
160 reviews
1.09 km away
3x3 Authentic Food
223 reviews
.82 km away
Nearby Attractions
Nuevo Vallarta Beach
2,971 reviews
.00 km away
Estudio-Cafe
118 reviews
1.18 km away
Marina Nuevo Vallarta
49 reviews
1.18 km away
Grand Odyssey Casino
189 reviews
.39 km away
Questions & Answers
Get quick answers from RenovaSpa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
;