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Xpa Spa Eco Natural

Caleta Xel-ha, Puerto Aventuras, Mexico
+52 984 802 8752
Review Highlights
So Relaxing!

The setting for Xpa is beautiful and green, a little piece of jungle in the middle of Puerto... read more

Reviewed 29 April 2016
Heather L
Unique jungle setting spa

After having a massage here in 2015, I brought my daughter this year to have the same wonderful... read more

Reviewed 26 March 2016
Carole G
Chicago, Illinois
Read all 84 reviews
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  • Excellent94%
  • Very good2%
  • Average1%
  • Poor2%
  • Terrible1%
Travellers talk about
Caleta Xel-ha, Puerto Aventuras, Mexico
+52 984 802 8752
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Reviews (84)
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11 - 20 of 67 reviews

Reviewed 29 April 2016

The setting for Xpa is beautiful and green, a little piece of jungle in the middle of Puerto Aventuras. Lucera and Vica are amazing! The ancient Mayan hammock massage is worth every peso. I highly recommend this spa for a peaceful, relaxing way to end...More

Thank Heather L
Reviewed 26 March 2016

After having a massage here in 2015, I brought my daughter this year to have the same wonderful experience. The setting, décor and sounds are peaceful and serene. The masseuses that applied the seed massages were excellent, hitting all the right pressure points. We left...More

Thank Carole G
Reviewed 4 January 2016 via mobile

I have had 2 wonderful massages in the last few weeks her. Truly exceptional and peaceful environment. The staff at the spa are extremely professional and this should be a must if in PA for a vacation.

Thank m l
Reviewed 27 December 2015

Look elsewhere. ..not sanitary at all. I had the facial/massage combo for 80 mins. The massage was mediocre at best. Low pressure although I paid extra for deep tissue. I requested more pressure several times, but she did not deluver. Lazy woman. Then the facial...More

Thank Debra S
Xpa P, Director de Relaciones con Clientes at Xpa Spa Eco Natural, responded to this reviewResponded 29 December 2015

Really we appreciate your comments and we are very sorry that your experience with us was not satisfactory; We recognize that opinions like yours help us improve opportunities for our establishment, we mentioned that we review our processes carefully and talk with our staff to correct...More

Reviewed 18 December 2015

I just had the most fabulous massage at the Xpa in Puerto Aventuras. The setting is lovely, clean and serene! The woman who gave me the massage was just wonderful. I highly recommend the Xpa!!!

Thank PamColorado
Reviewed 29 July 2015

I have to say, as an aesthetician and holistic health coach I seem to always be giving the services rather than experiencing them but this experience was worth the wait!! I showed up to explore the spa and they were able to take me right...More

2  Thank Urbeau2ful2
Reviewed 3 June 2015

My husband and I enjoyed the couples massage, it was an amazing experience and definitely the best massage i have received, since the moment when you enter the place you can feel the peace. I love this place

1  Thank NeniLondon
Reviewed 6 May 2015

After reading all these reviews, apparently I just have bad luck! It took the concierge at the Omni 3-4 hours before finally getting someone on the phone at Xpa to take my reservation for the following morning. The reservation was booked, and they asked me...More

1  Thank shannon9907
Xpa P, Director de Relaciones con Clientes at Xpa Spa Eco Natural, responded to this reviewResponded 14 May 2015

We feel very sorry about this situation that was presented during your visit , just as we appreciate your comment because this can improve; Clearly I can see a technical communication problem which caused these problems , and we are committed to resolve and improve...More

Reviewed 19 March 2015

Xpa Spa is a different type of spa. All outdoors in jungle type atmosphere designed with Balinese doors, furniture, mirrors, shower, etc. All are lovely, antique qualify. The place is completely calm, quiet, no attempt to chatter during the treatment. I had a deep tissue...More

2  Thank octobertravel2016
Reviewed 19 February 2015

Visited Xpa with my wife for a couples massage and Mayan mud facial to celebrate Valentines Day. Found this gem online prior to our vacation and booked while there. We were looking to get off our resort a cab ride away and get some relax...More

1  Thank Dave D
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Questions & Answers
Bernadette T
17 October 2016|
AnswerShow all 3 answers
Response from dutchblonde |
Hi the location in trip advisor and their website is incorrect. I went there yesterday. They are on a side street of the dream resort, south west of the dream resort. Look at a google map. From the dream resort you pass... More
8 November 2015|
AnswerShow all 4 answers
Response from Xpa P | Property representative |
Hello, we're here commented, the reservations must be done trough our website, (we send or arriving at Puerto Aventuras (Q RooMexico) you can call to booking ( 984 8028752)