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Address: Carretera Federal 307, Tulum 77780, Mexico
Phone Number:
+52 984 141 5502
Website
Today
08:00 - 21:00
Open now
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Hours:
Sun - Sat 08:00 - 21:00
Recommended length of visit: More than 3 hours
Description:

You always wanted to do something unforgettable while on vacation? Then...

You always wanted to do something unforgettable while on vacation? Then you have come to the right spot. Come join Koox Tour's team of adventure specialists for some incredible dive or snorkel fun in Tulum!

Koox is a professional tours company located in Tulum, Mexico offering diving, snorkelling, kite surfing, surfing, fishing, skateboarding and cultural ground tours!

We have an incredible Diving Team consisting of highly professional guides and instructors with many years of diving experience worldwide, no one knows the local conditions like they do.

Whether you are a beginner or an experienced diver, Koox will customize the diving trip of a lifetime for you, showing you the most beautiful cenotes and reefs the area has to offer.

From Discovery Scuba Diver to Technical Diving courses, the Koox team offers you all levels of dive training.

In all the tours Koox offers, you can expect to find the best professional service, personalized trips, safe and fun experiences and most importantly, tours that take you off the beaten trail...

We hope to see you soon!

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TripAdvisor Reviewer Highlights

Read all 264 reviews
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  • 177
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  • 17
    Very good
  • 1
    Average
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  • 3
    Terrible
Sry professional and friendly!

I had a great experience with Ko'ox! The staff at the store are super friendly and took the time to talk us through all the different dive options. We ended up choosing to dive at... read more

5 of 5 bubblesReviewed 27 December 2016
Tamsin D
via mobile

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264 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Level Contributor
50 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 27 December 2016 via mobile

I had a great experience with Ko'ox! The staff at the store are super friendly and took the time to talk us through all the different dive options. We ended up choosing to dive at Dos Ojos (the Barbie line) and The Pit, both were absolutely incredible dives! Our instructor was Victor who was very professional and patient, spoke great... More 

Helpful?
1 Thank Tamsin D
redbull, Gerente at Koox Diving, responded to this review

Hey Tamsin, so pleased you enjoyed the cenotes we discussed. Victor enjoyed diving with you both and Nicole loved seeing you (two) snorkeling and free-diving amongst the lily pads at Carwash! It's great to see you enjoyed the magic of Tulum, even if you missed out on the 2 for 1 ice-cream! Safe travels. More 

Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 December 2016

I did my first deep (100') dive with Victor and it was great. He was very knowledgeable and patient with me and I was never nervous because of that. He was also very proper, with regard to teaching and the requirements of being a safe diver. I brought my own mask, but the equipment of theirs that I used was... More 

Helpful?
1 Thank Jeremy P
KooxT, Gerente at Koox Diving, responded to this review

Thanks for the review Jeremy! Victor said you were lucky enough to get the Pit to yourself and your skills in relation to safety and bouyancy made his work a pleasure! Best regards, see you next time! More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 December 2016 via mobile

My gf and I dived these two Cenote's this morning. Was amazing! Pablo was an awesome guide. Can't recommend them enough! Lunch was yum, and going earlier then other shops meant we were first in, seeing it untouched which is a huge positive in high season! Check them out!

Helpful?
2 Thank Dmappnz
KooxT, Gerente at Koox Diving, responded to this review

They are pretty incredible, aren't they? We specifically offer tours earlier than other shops so we can get in the water before everyone. Pablo certainly is pretty awesome and we're pleased to read you had such a good day with him! See you next time! More 

Level Contributor
32 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 December 2016 via mobile

Have made some great dives with Divemaster/Instructor Pablo this week. 2 dives at Los Ojos and a dive at 'the pit' and one at 'casa cenote'. All incredible dives, absolute worth it! Good equipment, got even some breakfast and lunch. We made pretty long dives too (55-60min) and Pablo is a very funny, relaxed and experienced guide! One of the... More 

Helpful?
2 Thank chicazondergrenzen
1 review
5 of 5 bubbles Reviewed 16 November 2016

I've gone diving with several operators in the Cancun area, including several for cenote diving. Koox has been the best in service. They offer you snacks between dives, give you a go pro to record your whole dive, the diver guide was excellent and incredibly friendly, and the also provided great transportation. I won't even bother with other diver companies... More 

Helpful?
Thank Jerry C
New York
Level Contributor
21 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 11 November 2016

I drove down from Cancun and met ANgel for two tank dive at Dos Ojos (the best cenote to dive if you haven't done one yet). I had my own gear and Ko'ox knocked off 10% of their price... very cool. Angel was thorough on safety and prep and was a fantastic dive master on the two different dives we... More 

Helpful?
Thank taylorm_g
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 8 November 2016

Did a two-tank trip with Ko'ox Diving last week visiting the reef at 'Little Caves' and 'Dreams'. Dive shop and staff did not inspire confidence right from the start e.g. by wanting to put my card through an unofficial swipe gizmo as the proper one as issued by the card company wasn't working, and to charge me 5% commission for... More 

Helpful?
Thank Simon P
KooxT, Owner at Koox Diving, responded to this review

We are very sorry for this bad experience with the shop, the dive master you described is no longer working with us, it was his first and last day. We have made sure we keep a very high standard with the tours and procedures. We'd like to compensate you for this. Just contact us, to organize a refund, or probably... More 

1 review
5 of 5 bubbles Reviewed 26 October 2016

First impressions on entering the shop was that this was a fairly basic outfit, but everything was very well organised, qualifications checked, and the kit looked well maintained. Our instructor made sure we had everything we needed and off we went to Casa Cenote. A very nice initial dive with a perfect opportunity to check basic skills before a 45... More 

Helpful?
Thank Oliver H
KooxT, Director de Relaciones Públicas at Koox Diving, responded to this review

Great! You had a good time with us! So glad to read that. Come visit us one more time and we will take you to new cenotes and lagoons to discover around the area. Thank you for your review. It is very helpfull for us!! More 

San Clemente, United States
Level Contributor
21 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 October 2016 via mobile

My husband & I did a one tank dive at The Pit cenote. We didn't opt for the Dos Ojos/Pit special because we had already dived Dos Ojos. The owner, Jesus, was in the shop in the morning before our dive. He was friendly, informative, and wanted to make sure we had everything we needed to make our dive as... More 

Helpful?
Thank Geri-Sue J
KooxT, Director de Relaciones con Clientes at Koox Diving, responded to this review

Awesome! Great to read you liked the location itself and our guide / instructor! Amazing information to share about cenotes and its formation! Thank you for your kind review, it really helps us a lot More 

Nijlen
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 October 2016 via mobile

One of the greatest & totally different dives ever... For us was cenote Angelita the nicest one, realy creepy atmospere!! 👍🏼👍🏼👍🏼🤘🏼🤘🏼

Helpful?
Thank Philippe G
KooxT, Director de Relaciones con Clientes at Koox Diving, responded to this review

Thank you for your sincere opinion. Each cenote has a different charm to shere with the visitor. We will never finish exploring the area and sharing it with you!! Next time we can take you to Calavera, Takbe Ha, Takbe Lum and many more!! More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?