Cenote Chaak Tun

Cenote Chaak Tun, Playa del Carmen: Hours, Address, Cenote Chaak Tun Reviews: 4.5/5

Cenote Chaak Tun
4.5
09:00 - 13:00
Monday
09:00 - 15:00
Tuesday
09:00 - 15:00
Wednesday
09:00 - 15:00
Thursday
09:00 - 15:00
Friday
09:00 - 15:00
Saturday
09:00 - 15:00
Sunday
09:00 - 13:00
About
Suggested duration
2-3 hours
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4.5
3,273 reviews
Excellent
2,599
Very good
531
Average
94
Poor
22
Terrible
28

Weam Ela
1 contribution
One for the books!
Nov 2021 • Family
Not enough words to mention how amazing our tour was. Abel, our guide, a hilarious and considerate individual. Definitely made our trip a memorable one. They provide the gear and everything you need at an affordable price. Not one complaint to be honest, the service since the minute we walked in, was 10/10 experience.
Written 27 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Gerd
Halle (Saale), Germany2 contributions
Great experience with Otoniel
Oct 2021 • Family
Me and my father just went to Chaak Tun in the morning so we got the first tour at 9:30. At this time nothing‘s going on yet so you can get a private tour. Otoniel was our guide. He was very kind and very funny. It was such a pleasure to do the tour with him. At first we got some equipment like lifewests and flashlights. At the beginning we walked a few minutes through the rainforest above the cenote and Otoniel showed us some very curious spider monkeys. Then we entered the cenote by a few stairs. At next all the way over a wooden walkway and then we had to enter the water by jumping or stairs. The water was a bit cold but you got to used to it over the time. Otoniel was always explaining some interesting things about the cave. We saw some cute black catfish, many bats an some whip spiders. As well very impressive stalactites everywhere. I don’t want to reveal too much, just make the experience by your own. It‘s 100% worth it. You don‘t have to climb or something. It‘s very easy to get through. Special thanks once again for our guide Otoniel, such a cool guy.
Written 20 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Deb W
3 contributions
The magical mystery tour of Chaak Tun
Nov 2021 • Friends
We were a group of 5. Drove west 15min on Juarez. Our guide was Abel. He works for tips only (no salary). Very positive, knowledgeable, easy to communicate with (great English). Reminded me of my favourite uncle, lots of respect for our guide.
Written 11 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Braydon M
1 contribution
Chaak Tun Guided Tour with Angelo
Nov 2021 • Friends
We did the guided tour with Angelo and it was an amazing experience. Angelo was a great guide and the cenote was absolutely beautiful.

I would 10/10 recommend this trip to everyone. If you’re lucky enough to have Angelo as your guide, it’s an added bonus.
Written 5 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

JayRilla
Seattle, WA5 contributions
An amazing experience
Nov 2021 • Couples
Chaak Tun was an awesome experience. Our guide Abel was funny and informative. They have an inexpensive shuttle service all the way down from the Cancun hotel zone to Playa del Carmen and back which made all the difference for us. There are three caves, one is a guided tour, one dry one you can walk through and the third is a free swim. All in all a great experience (that they capture in great photos for you.)

Highly recommended and make sure you hit the family-made tequila bar on your way out!
Written 5 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

G&Q Adam
Florida7 contributions
not the best
Oct 2021 • Couples
the caves & cenotes where super cool, the place is definitely beautiful but saddly we couldn’t enjoy the tour as much cause we felt as it was too fast , felt rushed and we barely got to swim or use our snorkel equipment.

The tour guide tried his best to entertain a very large, obnoxious group of people that took the tour with us who would scream, make sexist and racist jokes interrupting all the time. Definitely that made the rest of the group a bit annoyed and the whole experience less enjoyable :/ we wished the guide would’ve stopped them a bit so the rest of us could come closer or hear the explanations he was giving.
Still not his fault though, but compared to other cenotes we went to ( which included way more things to do, swimming, hikes, food, allowing you to take more pictures, this one felt a bit behind and lacking for the high price) .
Written 22 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Miloš D
Playa del Carmen, Mexico3 contributions
Amazing experience,totally recommend 10/10.Freddy is the great guide and place is awesome
Oct 2021
Amazing tour.Freddy was our guide and he was perfect! Good energy a lot of informations and good vibes! 10/10.Thank you <3
Written 15 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

John C
1 contribution
Awesome experience in caverns
Oct 2021
The whole tour was amazing! Our guide Abel did a great job explaining everything and it was an incredible experience being able to see the caverns underwater. So glad we did this!
Written 6 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rahel J
2 contributions
Great!
Sep 2021 • Friends
It was great! We had Abel as a tour guide, I can only recommend him! Best tour guide ever!! Definitely do it!
Written 23 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Juan
Charlotte, NC2 contributions
What an Adventure! Abel best guide
Sep 2021 • Couples
Abel was our guide and he was not only supportive but also fun and made the difference in our cenotes exploration! Strongly recommend! Muchas gracias de sus amigos de Brasil.
Written 21 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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