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Delphinus Xcaret

#19 of 120 things to do in Playa del Carmen Features Animals
Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen 77710, Mexico
+52 998 206 3304
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Review Highlights
Swimming with Dolphins

This was a brilliant experience. The Dolphins seemed to be in excellent health and well cared for... read more

Reviewed 2 days ago
Steve D
,
Nailsea
Dolphins, Amazing! Company, not so much

I booked swimming with the dolphins through the Delphinus company website, along with my tickets to... read more

Reviewed 5 days ago
joecoolatbyu
,
Spanish Fork, Utah
Read all 1,345 reviews
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Delphinus Xcaret is located inside Xcaret Eco Park; just 15 minutes from Playa del Carmen. If you are visiting this lovely park, enjoy the opportunity of swimming with dolphins the same day at the best place.The provision of space and care of every detail at Delphinus Xcaret has enabled us to develop innovative and high quality dolphin swim programs. Here, you will enjoy a swim with dolphins program that suits your spare time and taste, and your family will love it!Delphinus Xcaret, is awarded with the Guinness World Record for being the dolphinarium with more dolphins born in one facility along one year.Visit us and enjoy your Swim with Dolphins at Delphinus Xcaret selecting from 3 programs: Delphinus Interax, Delphinus Primax and Delphinus Dolphin Ride.
  • Excellent64%
  • Very good24%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
LOCATION
Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen 77710, Mexico
CONTACT
Website
+52 998 206 3304

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1 - 10 of 587 reviews

Reviewed 2 days ago

This was a brilliant experience. The Dolphins seemed to be in excellent health and well cared for. Unfortunately the whole experience was marred by their rip off attitude towards photographs. They wont let you take your own camera's in, under the guise of security, the...More

Thank Steve D
Reviewed 5 days ago

I booked swimming with the dolphins through the Delphinus company website, along with my tickets to Xcaret for a discounted price, which is where my enthusiasm stops. I was told that I needed to be shuttled to and from Xcaret park because, "It’s necessary to...More

Thank joecoolatbyu
Reviewed 1 week ago

Having always wanted to swim with these amazing creatures, but always reluctant to visit somewhere that crams people and Dolphins together in a shoe box it was great to get a recommendation for this place. Our group consisted of only 3. Me,my wife and and...More

Thank Steve B
Reviewed 1 week ago via mobile

My husband ans I visited Xcaret on June 28. I booked a combo package of swimming with the dolphins and Adrenalina. Swimming with the dolphins is $99 alone but if we do the combo tne 2nd attraction is 50% off. We arrived at 930 am...More

Thank amei c
Reviewed 1 week ago via mobile

Avoid at all cost.Dolphins are abused as money machines In dark and seemingly dirty pools. If you just want to see your child in action but do not feel like participate,they won't let you approach the pool just a little by fear that you could...More

Thank VVERELLEN
Reviewed 1 week ago via mobile

Well what can i say, we booked to go swim with dolphins due to the sea trek being fully booked prior to our arrival at the park. On our walk around the area we were seeing previous groups doing all sorts with the dolphins and...More

Thank Jamie P
Reviewed 2 weeks ago via mobile

We took our 7 year old daughter here and it was fantastic. We had the Scottish lad take our group and he was excellent. I have to say that the whole experience was great, and would definitely do it again. I would give this a...More

Thank NeathHugo_49
Reviewed 3 weeks ago

Being in the water with the dolphins was spectacular but the customer service at this place was not very good. We have done dolphin excursions in the past and this was our first time encountering this type of poor service. The prices for the photos...More

Thank danirose2
Reviewed 3 June 2017 via mobile

Words simply cannot describe this experience. Just WOW!! We took our 5 year old boy and he was allowed to do every the adults were, including the foot push, I have never seen a smile so big! The staff were fantastic and the experience was...More

Thank Hue J
Reviewed 30 May 2017

Wasn't anything I thought I would ever get the opportunity to do, was a really amazing experience. The dolphins are simply wonderful, beautiful, gentle. The staff are brilliant, and the setting wonderful. Would really recommend anyone to try this when in Mexico.More

Thank SteveandVince
Alina H, Costumer service coordinator at Delphinus Xcaret, responded to this reviewResponded 2 weeks ago

Dear Traveler: We appreciate the time you took to share your comments about your experience with us and the Trip Advisor community. Swim and interaction with dolphins, without a doubt, is a great experience of life worth remembering forever, and there is nothing more that...More

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Questions & Answers
9 July 2017|
Answer
Response from Kataeng | Reviewed this property |
Es independiente
0
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Madison S
6 April 2017|
Answer
Response from Shelly B | Reviewed this property |
You book when you get to Xcaret. Yes, you can use your credit card. It's a wonderful experience! Have fun!
1
Vote