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Address: Playa del Carmen 77710, Mexico
Phone Number: +52 984 169 2805
Website
Today
09:00 - 18:00
Open now
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Hours:
Sun - Sat 09:00 - 18:00
Recommended length of visit: More than 3 hours
Description:

We are a Mexican company that offers Tours and Ground transportation...

We are a Mexican company that offers Tours and Ground transportation services in Cancun and Riviera Maya. We strive to offer quality services at amazing prices, plus we give the necessary support to make your shopping experience easier through our Web site.

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TripAdvisor Reviewer Highlights

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    Average
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  • 26
    Terrible
Chichen-Itza Tour

While staying at the El Cid Marina property near Puerto Morelos, we decided to visit Chichen-Itza. We booked a tour through Cancun Bay Tours. We enjoyed the day, but it was... read more

4 of 5 bubblesReviewed yesterday
Tom G
via mobile

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194 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Level Contributor
86 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

While staying at the El Cid Marina property near Puerto Morelos, we decided to visit Chichen-Itza. We booked a tour through Cancun Bay Tours. We enjoyed the day, but it was incredibly long (14 total hours). The tour company collects people from all the different resorts and takes them to a collection point near Tulum. From there, we got on... More 

Helpful?
Thank Tom G
Guildford, United Kingdom
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 6 days ago NEW

The actual places, Coba and Tulum are lovely and I would recommend a visit, however don't book this tour with Cancun Bay Tours. I feel like they wasted a day of my holiday. They spent so long trying to sell us things, (mayan calendars, tequila with my photograph stuck on it, tacky necklaces etc) that we only 1hr free time... More 

Helpful?
Thank Heauld
Boston, Massachusetts
Level Contributor
4 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 2 weeks ago

This is a full day - We were picked up at our resort in Playa del Carmen at 7:30 AM and returned at 8:30PM. All the while we were very well cared for from a light breakfast at a road side cafe near Tulum to plenty of drinks on the bus. This is a big bus adventure with 40 other... More 

Helpful?
Thank mtruslow
Albuquerque, New Mexico
Level Contributor
11 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We had a wonderful tour with Cancun Bay tours. Although this was a really long 12 hour tour it was worth every minute. We were picked up at our hotel and dropped off there in the evening. We spent the entire day in an air conditioned bus with reclining seats. Tour was given in both English and Spanish so that... More 

Helpful?
Thank antoinnam
1 review
5 of 5 bubbles Reviewed 4 weeks ago

Really pleasant trip, very safe and educational! I was impressed by the guides. Victor, Alejandro know TONS of cool stuff and are very nice. The bus and its driver Alfredo were also excellent.

Helpful?
Thank José Luis F
Halifax, Canada
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 weeks ago

The Chichen Itza tour was great! Our tour guides, Victor and David, were amazing. They were funny and very knowledgable and kept the tour running as smooth as possible (considering they were herding a good forty people). The guides spoke a lot on mayan culture on the bus. Then we went to the Cenote that was filled with magnificent stalactites... More 

Helpful?
Thank doucette221
Mountain Ranch, California
1 review
5 of 5 bubbles Reviewed 5 weeks ago

An awesome tour with Alfredo driving and Victor narrating. It was the best trip of this kind we've ever taken because of Victor. His first hand knowledge was so personal and informative. We felt like we had been invited to his home when it was over. I couldn't recommend this trip more. Oh did I mention he alternated between Spanish... More 

Helpful?
Thank caltexgal2016
Seattle, Washington
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 November 2016

Last November my girlfriend and I traveled to Playa del Carmen. We were approached at the airport by someone selling taxi service and a trip to Chichen Itza--for a significant discount we would have to attend a sales pitch for a new Mexican-owned resort. So? This was great! It didn't bother us that for a discount we had to do... More 

Helpful?
Thank strait2elena62
York, PA
Level Contributor
555 reviews
150 attraction reviews
common_n_attraction_reviews_1bd8 235 helpful votes
5 of 5 bubbles Reviewed 28 October 2016

We booked this all day tour through our hotel. Cancun Bay luxury tour bus (with a bathroom) picked us up at the hotel at 7:00am, and we returned approximately 9:00pm. Our main guide Victor was phenomenal!! He spoke fluent English and took the English speaking guests. His counterpart Alex took the Spanish speaking guests. Our driver Alfredo was a safe... More 

Helpful?
1 Thank Valerie S
1 review
5 of 5 bubbles Reviewed 9 October 2016 via mobile

Wonderful tour guide, very knowledgeable and well explained tour. (In English and Spanish) Cancún Bay Excursions picked us up at the hotel took us to a small Mayan Town then we wen to a Cenote (cave with a natural Springs). Then to Chichén Itzá (one of the seven wonders of the world). Amazing history. Our last Stop was in a... More 

Helpful?
Thank Mirian S

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cancun Bay Tours and other visitors
4 questions
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San Francisco, California

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?