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Playa del Carmen Tours

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Address: Playa del Carmen, Mexico
Phone Number:
+ 1 866 728 1438
Website
Today
07:00 - 20:00
Closed now
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Hours:
Mon - Fri 07:00 - 20:00
Sat - Sun 07:00 - 19:00
Description:

Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun,...

Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun, safe and exciting tours, activities and excursions, all departing conveniently from Playa del Carmen and the Riviera Maya.

Toll-Free English-Speaking customer service is available to assist you with your questions and bookings 7 days a week by phone, live chat, Skype, Facebook or email.

We offer one-stop shopping for everything from Mayan Ruins tours to cenote snorkeling adventures to ATV tours to cruise shore excursions - come experience the service, price and selection that has made us the go-to in Playa del Carmen for all these years.

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TripAdvisor Reviewer Highlights

Read all 456 reviews
Visitor rating
  • 203
    Excellent
  • 43
    Very good
  • 17
    Average
  • 7
    Poor
  • 13
    Terrible
Ek Balam/Rio Lagartos

Booked the tour in advance of our holiday. Picked up on time at our resort by Thomas (our driver) and Maritza (Our guide). Long drive to Ek Balam. Lots of info from tour guide... read more

Reviewed 4 days ago
Chuck H
,
Port Dover, Canada

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456 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Port Dover, Canada
Level Contributor
11 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

Booked the tour in advance of our holiday. Picked up on time at our resort by Thomas (our driver) and Maritza (Our guide). Long drive to Ek Balam. Lots of info from tour guide enroute. Ruins at Ek Balam smaller than some. Able to climb to the top of the Acropolis. The second stop is the pink salt lagoons at... More 

Helpful?
Thank Chuck H
Level Contributor
7 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

Worth a visit, several cenotes but we visited the one in Suytun-Gadling amazing , fresh water , bring swimsuit. Self explore, inexpensive.

Helpful?
Thank Naleta J
Bath, United Kingdom
Level Contributor
20 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 5 days ago NEW via mobile

We booked an evening visit here via our tour operator & wish we hadn't bothered. Undoubtedly some people would like it here but the vast majority in our party were not impressed. Virtually no Mexican culture & full of people trying to sell you a load of tat that you don't want. There are some nice shopping malls though but... More 

Helpful?
Thank PWutt
2 reviews
Reviewed 1 week ago

I run a bachelor(ette) party planning service called Bach to Basic. We planned a tour on behalf of a group of ladies going to Playa del Carmen. They had nothing but positive things to say about this company! From the exceptional service and tour guide to a decorated bus for the occasion - everything went wonderfully. We will certainly be... More 

Helpful?
Thank Allison O
San Diego, California
2 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 1 week ago via mobile

This tour was amazing! We checked off so many of our boxes in one day! The Coba ruins and the grounds were completely fascinating! Our tour guide Alberto was so knowledgeable and really brought the Mayan culture and history to life for us! He was never rushed and answered all our questions. We loved the monkey sanctuary, which was amazing,... More 

Helpful?
Thank Janice C
Quesnel, Canada
2 reviews
Reviewed 1 week ago

“ Booked 4 tours and all arrived 10 minutes before pick up time. No worries whatsoever. All drivers were excellent and the bonus was the driver/certified tour guide we had for our Coba/Tulum tour. ”

Helpful?
Thank rernst2017
Puerto Vallarta, Mexico
2 reviews
Reviewed 2 weeks ago via mobile

Great service. They were waiting on us exactly where they were going to be with our name on sign. They had friendly staff. We will use them again and recommend them to others

Helpful?
Thank kperez91
A TripAdvisor Member
Reviewed 3 weeks ago via mobile

 Used transfer service to and from airport. Prompt, efficient, courteous. Easy to find rep on arrival, no waiting. Lovely air conditioned vehicle. Strongly recommend this company. Thank you for removing any stress from start and end of our stay in Playa del Carmen. 

Helpful?
1 Thank A TripAdvisor Member
Rochester, New York
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

George was such a friendly and fun driver! He made us feel super comfortable and he even had a great playlist! Gave us the best advice on how to maneuver both Coba and Tulum and and got us back to the resort when we asked. I will recommend this tour/company to everyone!

Helpful?
1 Thank AnnieH1515
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I used Playa del Carmen Tours for a round trip shuttle from the airport to our resort, as well as for booking the Classic Chichen Itza tour. Both experiences were better than anticipated. The customer service was excellent. The shuttles were on time, clean, and comforatably air conditioned. Our tour guide for Chichen Itza was Susana. She was a decendant... More 

Helpful?
1 Thank Cara D

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Playa del Carmen Tours and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?