Xcaret
08:30 - 22:30
Monday
08:30 - 22:30
Tuesday
08:30 - 22:30
Wednesday
08:30 - 22:30
Thursday
08:30 - 22:30
Friday
08:30 - 22:30
Saturday
08:30 - 22:30
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About
With 50 natural and cultural attractions, Xcaret is a sprawling water and theme park. Float lazily along three underground rivers, visit the stingray sanctuary or hop on a speedboat. Adults can sign up for a wine pairing session at the wine cellar or indulge in a 7-course dinner and show extravaganza at the Gran Tlachco Theater. If you’re planning to spend the whole day there, wear comfortable shoes and bring (or rent) a stroller for the little ones. You can choose admission tickets that include a buffet meal from a restaurant of your choice. Enjoy a discount if you buy your tickets in advance. – Tripadvisor
Suggested duration
More than 3 hours
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Admission tickets
from €170.87
All you need to step foot in the door.
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4.5
45,667 reviews
Excellent
30,418
Very good
9,161
Average
3,698
Poor
1,313
Terrible
1,078

Kristin575
Kula, HI37 contributions
Mar 2023
What an incredible park!! There was so much to do, and so much natural beauty. Highlights for us were floating down the river (we liked the "verde" one best, as it felt like we were floating through time), swimming with dolphins, and seeing the aviary. The customer service was also top-notch. When some of our photos from the photopass didn't show up, they were able to find them and add them right away. I would highly recommend this park and hope to return!
Written 27 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Kristin, Thank you so much for visiting Xcaret! It's a great pleasure for us to read such amazing review and we're so glad to hear that our eco-park as well as the service met all your expectations. We truly appreciate your kind comments, which motivate us to keep providing our visitors with magical experiences. We'd love to have you back soon! Cordially, Daniel G. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
Written 28 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Christian H
Houston, TX2 contributions
It was so fun to visit Xcaret. The park is basically part water park, part zoo, part cultural site. It is pretty large so you have enough to do almost all day. We opted out of all the extras and still had a great time! We would definitely go again if we came back!
Written 27 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Christian, Thank you so much for visiting Xcaret! It’s a pleasure to read that you had fun and a great time at our park with our natural and cultural attractions. We are thrilled to know that your visit met your expectations. We take into consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 27 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Flor B
3 contributions
Mar 2023 • Family
Pablo was a great tour guide and very informative. I would suggest getting the all inclusive option since you end up having to pay for the lockers/food anyway. We wasted a chunk of time standing in line for lockers and the all inclusive option streamlined the process.
Written 26 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Flor, Thank you so much for visiting Xcaret! We are glad to read that you had a great experience at our park, and we are thrilled to know that your visit met your expectations. We take into consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 26 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sergio m
Tolleson, AZ3 contributions
It wasn't worth the money for us it's a nice place. But any good activities you would like to do it will cost you a lot more, not a good experience foe us, wouldn't do it again
Written 26 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Sergio, Thank you for your comments. We'd like to share with you that Xcaret is a beautiful eco-archaeological park in the Riviera Maya, which has impressive scenarios with more than 50 natural and cultural attractions such as underground rivers, the aquarium, the scenic tower, the aviary, beautiful beaches, the Mayan Village, The Children's World, The Museum of Orchids and Bromeliads, cenotes, The Butterfly Pavilion, archeological ruins, hidden caves and our evening presentation, Xcaret México Espectacular with more than 300 artists on stage. All this and more are included in the general admission price, which makes us a one-of-a-kind park. In addition, the park has several showers around the aquatic areas such as rivers, the inlet, and the beaches. Also with the Xcaret Plus admission, you can access to the Plus Area, where there are private bathrooms, dressing rooms, and showers. We're sorry to hear that your experience in our eco-park didn't meet your expectations. We'd love to have you back in this or at any other park of Grupo Xcaret, such as Xavage, Xoximilco, and Xenotes in Cancun. Xel-Há, Xenses, Xplor and Xplor Fuego in the Riviera Maya. There is a park for every different taste, which can be adapted to your preferences. Kind regards. José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 26 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anaiz A
3 contributions
Mar 2023
Visited the Xcaret park for night show. My family and I arrived at 4pm. We had time to visit the aquarium and Mariposario, zona arqueologica and capilla de Guadalupe. At 6pm we headed to the Great Tlachco theater to watch the amazing show that starts at 7pm. It was a breath taking.
Written 25 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Anaiz, Thank you so much for visiting Xcaret! It’s a pleasure to read that you consider amazing our Xcaret night show: Xcaret México Espectacular with more than 300 artists on stage and recognized as the best Mexican theater production worldwide by IAAPA. We are thrilled to know that your visit met your expectations. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 26 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kelly L
2 contributions
Mar 2023
A bit pricey but the day was packed. There is a ton of stuff to see and participate in that it could easily take two days to do it all. Park is very clean and reasonably priced
Written 25 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Kelly, Thank you so much for visiting Xcaret! We are glad to read that you had enjoyed our park, and we are thrilled to know that your visit met your expectations. We would like to share that with the purchase of the ticket, each visitor is making a contribution to more than one program for sustainable development in Mexico, as well as for the reproduction of endangered species. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 26 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jodi D
1 contribution
Mar 2023
Wow is all that comes to mind. This was one of the most amazing things we did on our travel to Mexico. We booked the package through our airport transfer Cancun Airport Transportation and got the VIP package which includes transport, tickets, one meals/drinks, lockers and snorkelling equipment. You can buy a photo package so you don’t need to carry your phone, but we just bought a waterproof phone case and used our own. They will cost you $35USD onsite, so try bring one with you. We arrived at 10 am and the bus picked us back up after the evening show at 9:30pm so this is a full day of excursions. I won’t write about what you can already see on the website, I will just give my tips. Lazy River is a must for the first activity, it’s perfectly placed by the lockers and takes you straight to the beach. You are swimming in underground caves, so water shoes were a must, if not they give you flippers and a life jacket. It takes over an hour to swim but it’s leisurely, so it doesn’t feel excessive. There are two versions and would is accessible for those who have health issues. Everyone can take part. Best experience ever the whole family loved it! After this we snorkelled by the beach in a shallow section that had lots of fish. You can sit and relax here too while the kids have fun. A turtle swam in the cove which I don’t think usually happens so we were very lucky. We then did an extra activity which was the adrenaline, speed bot excursion. If you can afford the extra cost it is a must. It was the teens favourite part! After this we are at the buffet restaurant and enjoyed the rest of the afternoon drying off walking around the park enjoying all the different animals. I would recommend keeping a map handy to enjoy everything. I wish we had brought some spare clothes with us and would recommend you do this. There are gorgeous showers and changing areas, meaning you can change clothing for the night show and be comfortable at least. We were still damp for the evening show and would have enjoyed it more dry. The show is exceptional! don’t leave without watching it, you will miss out! This show and the whole park was the best park experience we have had. Enjoy!
Written 24 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Jodi, Thank you so much for visiting Xcaret! We truly appreciate the time you took to share with us such amazing review and it's really great to hear that your experience at our eco-park met all your expectations. We're also thrilled that you enjoyed the Adrenaline activity and our night show Xcaret México Espectacular. All your comments are very valuable and motivate us to continue providing our visitors with magical experiences that will last a lifetime. We'd love to have you back soon! Kind regards. Daniel G. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
Written 24 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nayelli K
55 contributions
Mar 2023
Wonderful experience at xcaret! My husband and I went for our honeymoon and we have no complaints! This was a wonderful excursion and we got to do a lot which included dolphin swimming, sting ray seatreking, the show at the end which was absolutely amazing. We also bought the dinner that came with the show which was definitely different from other foods. This is a wonderful excursion for families, couples, etc. you didn’t go to Cancun if you did not experience xcaret.
Written 22 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Nayelli, Thank you so much for visiting Xcaret! It’s a pleasure to read that you had a wonderful experience at our park and that you had enjoyed our optional activities such as the swim with the dolphins and the stingray sea trek. Also, we are glad that you had delighted with our exclusive seven-course gourmet dinner that combines the flavors and scents of Mexico while had enjoyed our Xcaret’s night show. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 22 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Arantxa R
1 contribution
Me and my boyfriend went to Xcaret and had great fun. This is the second time we go. At night, we ordered alcoholic beverages on the go. They serve them in nice big plastic cups that you can take as a souvenir. The only downside of it, is that every time you buy a drink you have to buy a new glass too. This is a bunch of waste and really bad for the environment. Xcaret is known to be in touch with ecology and to make great efforts for this type of waste not to be found on the premises. There is no way to put this kind of cups in recycling, and also, it’s very impractical to go around the park carrying three or 4 cups that’s are exactly the same. You can’t take them in you luggage so it’s very sad to see them go to complete waste after just one use. I think they should allow re-fills for the benefit of everyone and to be less harsh on the environment
Written 21 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Arantxa, Thank you so much for visiting Xcaret! We truly appreciate the time you took to leave us your review and it's great to hear that you had fun at our beautiful park. Let us share with you that we are a company committed to the care and conservation of the environment, in fact, our vision is to be unique in sustainable tourism recreation. For that reason, you can rest assured that your feedback will be sent to the relevant departments in order to address and look for any possible improvement opportunities. We hope to see you again soon! Kind regards. Daniel G. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
Written 22 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lexanne C
Coboconk, Canada70 contributions
Mar 2023
This place is Fabulous. At our Travel Agent's recommendation, we bought the unlimited pass. That allowed us entry as many times as we wanted each day & over our entire Mexican stay.
The bird, butterfly & bat exhibits are beautiful, so much to see and they're all around you (except the bats which are hanging in a cave). The Mexican Museum is exquisite and going up lookout tower was fun too. It gives a great arial view of nearby resorts, the jungle and Playa & beaches in the background.
The water park area is exciting, you can go on boat rides, swim with dolphins, see sharks & stingrays and a crocodile. The aquarium is beautiful, great signage explains what you're seeing and the fish & coral are stunning. There's a relaxing beach area with hammocks, Adirondak style chairs and washrooms.
There's a short river cruise, a river float, mayan ruins, shopping.
And the theatrical extravaganza each night is simply amazing. The performers in their regalia are top quality talent, the show is long but very worth it.
We did not do the river float so can't comment on the experience, however, I've heard its best to do that early in the day to avoid crowds. We also didn't eat there as our all-inclusive resort was right next door and we simply walked back for meals.
We went to the park 4 times & spent 3 hrs there each time. We were not rushed nor exhausted trying to fit everything into 1 visit.
Written 21 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Lexanne, Thank you so much for visiting Xcaret! It’s a pleasure to read that you consider Xcaret a fabulous place and that you had enjoyed our natural and cultural attractions. We are thrilled to know that your visit met your expectations. We take into consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 22 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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XCARET (Playa del Carmen) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Xcaret

Xcaret is open:
  • Mon - Sat 08:30 - 22:30
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

Xcaret admission prices can vary. Entrance tickets currently cost €179.25, while a popular guided tour starts around €81.81 per person. See all 49 Xcaret tickets and tours on Tripadvisor

Xcaret can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 49 Xcaret tickets and tours on Tripadvisor