We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

UltraMar Ferry

Ferry Dock, Playa del Carmen, Mexico
+52 998 881 5890
Book In Advance
More Info
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Why Book on TripAdvisor?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent50%
  • Very good34%
  • Average11%
  • Poor2%
  • Terrible3%
Travellers talk about
“round trip” (67 reviews)
“isla mujeres” (73 reviews)
“top deck” (24 reviews)
Ferry Dock, Playa del Carmen, Mexico
+52 998 881 5890
Write a Review
Reviews (1,434)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 770 reviews

Reviewed 4 days ago

Their kiosks are EVERYWHERE and they are good at getting your attention. Their "9 am" departure was really 0915 as people kept flooding down the ramp. We still arrived on time but there is a buffer if you're running late. Good service. I wish we...More

Thank FWTraveler04
Reviewed 5 days ago via mobile

We wanted to go to Conzumel from Playa Caracol. The day before the trip,we went to the office and ask the guy,if we can book or buy a ticket. He sad we can not,but come back the next day at 8:20 and we gonna get...More

Thank patrikk206
Reviewed 1 week ago via mobile

In the way back from isla mujeres the organization was very bad: we were the first in line, nobody to give us info, 1 hour later we got in the ferry to find it it was half full... don’t even know where ppl came from....More

Thank monicawynter
Reviewed 1 week ago

We took a ferry ride on the UltraMar to Isla Mujeres, I was afraid at first because they said it was going to be fast but on the way there we sat insite and you can't even fell the ferry moving. On the way back...More

Thank gg12017
Reviewed 1 week ago via mobile

The ferry from Playa Tortuga to Isla Mureles is $19 usd round trip, they leave every hour. That in itself is quite convenient. My mixed feelings are regarding two things, 1. The inside seating are is air conditioned but extremely heavy with diesel fuel exhaust...More

Thank Dragon69
Reviewed 1 week ago

I have strongly mixed feelings about this. The Ferry is exceptionally nice and comfortable. The inside is air conditioned with very comfortable seats. HOWEVER, on the way from Cozumel to Playa del Carmen I thought me and my teenaged daughter were going to puke our...More

1  Thank bozy106
Reviewed 2 weeks ago

Took the ferry over to Cozumel, and everything was all good with this ferry service. The downstairs was perfectly comfortable with cool A/C throughout the trip. The view from up top was great, and they had a live band entertaining the folks up there. Crew...More

1  Thank DKinLV
Reviewed 3 weeks ago

We have used UltraMar several times over the years and have always found the service to be fast and efficient as well as friendly helpful staff. With 3 different companies now offering service between Playa Del Carmen & Cozumel we continue to choose UltraMar for...More

3  Thank Caribbean_Holidaz
Reviewed 3 weeks ago

If you are considering go to Cozumel do not hesitate to go by ULTRAMAR Ferryboat. In my opinion it was a good cost benefit. I seat inside (AC cabinet) in a confortable seat and very clean. But the value for me was on the PUNCTUALITY.

Thank Carolina V
Reviewed 3 weeks ago via mobile

Used Ultramar for round trip ferry to Isla Mujeres, land transport round trip Cancun - Playa Del Carmen, ferry round trip Playa - Cozumel. For $55/person. It's $50 for taxi alone one way Cancun to Playa. This can be used in pieces, must be used...More

1  Thank Chris B
Nearby Restaurants
Sr. Dan's Margarita and Sports Bar
223 reviews
.15 km away
Wah Wah Beach Bar
623 reviews
.24 km away
Senor Frog's
1,538 reviews
.12 km away
Sushi Lalo wey
209 reviews
.31 km away
Nearby Attractions
Jetpack Adventures
107 reviews
.19 km away
Nuestra Senora del Carmen Catholic Church
1,092 reviews
.27 km away
Riviera Maya
734 reviews
.12 km away
Parque Los Fundadores
2,069 reviews
.18 km away
Ask a question
Questions & Answers
angie s
11 October 2017|
AnswerShow all 2 answers
Response from Ken M | Reviewed this property |
We took the first ferry from Cozumel to PDC. At the main window, tix were about $4 each. On the way back, I tried to buy the same Untramar ticket at an Ultramar ticket shop about two blocks away - they wanted something... More
16 August 2017|
Response from Mar F | Reviewed this property |
Hi Michell! I believe they are handicap accessible.not so sure. sorry. If you are taking the ferry from Cozumel to Playa del Carmen- YES. plenty of restaurants from small and inexpensive to very very expensive places to eat... More