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Closed Now: 09:00 - 17:00
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  • Excellent60%
  • Very good25%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
Blu Cozumel is encircled by the azure waters of the Caribbean Sea, making it an idyllic place where you can get inspired to conserve the ocean and its inhabitants. The Ocean Care Station at our Cozumel location offers a memorable interactive museum...more
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Hours Today: 09:00 - 17:00
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Suggested duration: More than 3 hours
Ave. Rafael E. Melgar | Zona 2, Km.1.5 17th Street y 19 South, Cozumel 77600, Mexico
+52 998 881 3030
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Reviews (1,589)
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All reviews swim with the dolphins dolphin experience belly ride dolphin ride once in a lifetime picture prices vip experience take pictures rent a locker amazing experience photo package bucket list cruise line dolphin area life jackets paddle boarding included lunch
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1 - 10 of 1,373 reviews
Reviewed 4 days ago

Our family of 6 really enjoyed the dolphin interaction and we had a nice trainer. Kayaking was decent and it was neat watching the planes landing nearby. The drawbacks were lunch (very average at best) and the outrageous photo prices. Wow, what a disappointment. So,...More

Date of experience: December 2018
Thank JCgolf9
Reviewed 5 days ago via mobile

Nice place to visit with your family.We had it as a shore excursion from the ship.It was close to cruise ship terminal.We had a ride and kiss with the dolphins. It was a memorable experience.

Date of experience: January 2019
Thank ApB08042018
Reviewed 5 days ago

We cruised to Cozumel. Met our appointed liaison to Dolphinaris and boarded transport. It was a short ride through town. I had my family of 5 plus grandma and grandpa along. It was easy to stay together and they kept us on task because there...More

Date of experience: December 2018
1  Thank ryanlB7354NO
Reviewed 1 week ago

Our group of 4 (2 couples) all agree it was a great experience, but it really cost a lot - and as everyone else is saying - the photo prices and hard sell on them are ridiculous!! We bought a single photo each and will...More

Date of experience: January 2019
Thank Lee-Ann S
Reviewed 1 week ago via mobile

My fiancé and I wanted a nice excursion on our cruise and decided to get the VIP package to dolphinaris to swim with the dolphins. The tour and actual swim were nice (this is where they take pictures of you with the dolphins). After this...More

Date of experience: January 2019
Thank awhitejackson1978
Reviewed 1 week ago via mobile

Dolphin's seemed to be very well taken care of. Our trainer was not friendly. Very rude and jumpy with serveral people in our group. $300+ in photos for a family of 5. Picture packages are horrible. Lunch was just as bad. Cold hot dogs and...More

Date of experience: January 2019
Thank Christinalb87
Reviewed 2 weeks ago

My review is based on the experience we had with the customer service. The dolphins and dolphin trainers were good. I read the previous reviews and knew about the situation with the photograph prices, so I made a plan. We booked 2 members of our...More

Date of experience: January 2019
Thank Bethsmith01
Reviewed 2 weeks ago

Pick up from ship port was clear, shuttle there was quick. Chaotic to get started- language barrier and staff was not very polite. Crazy tiny $15 locker (you could wear nothing in the water: jewelry, etc). Instructor outside clear and helpful. Our trainer was FABULOUS!!!!!...More

Date of experience: December 2018
1  Thank repkot
Reviewed 2 weeks ago

I'm a father who brought my family of 5 (wife plus 5, 8, and 12 year old). Here's how Dolphinaris can improve to be what it should be: 1) Don't huddle us into a mass of people without guidance. We couldn't even read what group...More

Date of experience: December 2018
2  Thank GinterParkV
Reviewed 3 weeks ago via mobile

The actual dolphin experience was wonderful. Our party of 7 was in the water with the trainer and our personal dolphin for about 40 minutes and we were all able to interact with the dolphin multiple times. The food was decent and drinks were pretty...More

Date of experience: December 2018
2  Thank Jtiemann
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Questions & Answers
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17 January 2019|
Response from 885deniseu | Reviewed this property |
We did take photos of the dolphins but it was from a distance. There is time to paddle board and kayak.
13 December 2018|
AnswerShow all 2 answers
Response from etonthelake | Reviewed this property |
Yes that includes alcoholic bevvies and a buffet lunch