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What a wonderful day! We booked our excursion through our hotel concierge, who connected us to the folks at Playa Mia. From the moment we paid our reasonable fare they took great care of us. We rode the ferry from Playa del Carmen over to Cozumel where we were greeted by a member of the crew of Aqua Dream 2, our catamaran. All of the crew were awesome, so helpful and kind, and fun! A big shout out to Noel, he made sure we had everything we needed and helped my partner overcome his initial fears of snorkeling. The snorkeling is great, such magnificent reefs and sea life. The water park where we went after snorkeling is very nice. Very decent lunch provided by a hard-working crew. Overall, I highly recommend this excursion, you get more than your money's worth.…
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Date of experience: December 2020
1 Helpful vote
Helpful
+1
I visited Mexico in September and went on this excursion twice! Hands down this excursion was one of my most favorable experiences during my entire 6-week trip, so much that I went back two weeks later. The first time I went solo and the staff and other guests just make you feel like family. The second time I went with my best friend. Both times I traveled on boat 4 (the newest and best boat they offer) with the BEST and most amazing crew with Charlie and Carlos! I’m not a strong swimmer and within a few seconds of discomfort in the water, Charlie swooped me right out of the high current ocean and onto safety! Carlos is the maitre d' or host of the boat and keeps you well informed every step of the way. The other crew members included the DJ, bartender, and other structures/ helpers were amazing as well. If you are looking for a great all-inclusive excursion in Cozumel, Playa Mia is it! Each snorkeling stops gets better and better, the food at the beach park is great along with the never-ending rum punches, tequila, and margaritas. The beach is beautiful too! The kayaks, bikes, jet skies, etc. make the day even better!!! Don’t miss out on this! Request boat 4 with Carlos and Charlie!!!…
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Date of experience: September 2020
1 Helpful vote
Helpful
Response from Playa Mia C, Public Relations Manager at Playa Mia Grand Beach Park
Responded 12 Oct 2020
Dear ramonag698 We thank you for allowing us to be your host on your vacation. It fills us with joy to know that you had a truly pleasant and unforgettable moment with us. We will let all the crew know that you were very pleased with the service of warmth and kindness that was provided. There is no doubt that your comments motivate us to continue working and, to improve, both our facilities and our services. We look forward to having the pleasure of having you back enjoying your vacations with us and exceeding your expectations once again. Receive a warm greeting. Cordially, Playa Mia
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This is an all inclusive f you choose, this place has aot to offer. Friendly staff and great food and great service.
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Date of experience: July 2020
1 Helpful vote
Helpful
Response from Playa Mia C, Guest Relations Manager at Playa Mia Grand Beach Park
Responded 6 Aug 2020
Dear Julie1831 We thank you for giving us the opportunity to be your host on your vacation it fills us with joy to know that you had a pleasant time. Your comments motivate us to continue working and, to improve, both our facilities and services. We look forward to having the pleasure of having you back enjoying your vacations with us and exceeding your expectations once again. Receive a warm greeting. Cordially, Playa Mia.
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This place is amazing! There is a ton to do for kids and adults! The inflatables in the water I dragged my mom on and she loved them! The water park is super fun and the food is good too! I would 100% recommend!
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Date of experience: January 2020
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Response from Playa Mia C, Guest Relations Manager at Playa Mia Grand Beach Park
Responded 6 Aug 2020
Dear nicolettec653 We thank you for giving us the opportunity to be your host on your vacation it fills us with joy to know that you had a pleasant time. Your comments motivate us to continue working and, to improve, both our facilities and services. We look forward to having the pleasure of having you back enjoying your vacations with us and exceeding your expectations once again. Receive a warm greeting. Cordially, Playa Mia.
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Very nice beach park, plenty of things for the family to do. Water sports, beach, water toy rentals, etc.
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Date of experience: June 2019
Helpful
Response from Playa Mia C, Guest Relations Manager at Playa Mia Grand Beach Park
Responded 6 Aug 2020
Dear frankrH1956XB We thank you for giving us the opportunity to be your host on your vacation it fills us with joy to know that you had a pleasant time. Your comments motivate us to continue working and, to improve, both our facilities and services. We look forward to having the pleasure of having you back enjoying your vacations with us and exceeding your expectations once again. Receive a warm greeting. Cordially, Playa Mia.
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