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This was our second time visiting Playa El Cielo. It is beautiful and the star fish are amazing! Playa Mia Tours did an excellent job !
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Date of experience: January 2021
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Wonderful azure site at the South tip of the Cozumel Island. Crystal clear turquoise sea with multitudes of starfish and friendly stingrays. The water is shallow over a sandbar, which constitutes a great habitat for the stingrays. This is a must visit place, while in Cozumel.
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Date of experience: December 2020
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Took 3 18 year old girls and We went on the el Cielo starfish sand bar and snorkel trip with Carla, first off the boats were not in good condition at all!!! we were told fresh fruit and guacamole would be provided along with margaritas and drinks. as we were getting on we were told the island/ sandbar was closed due to weather , (obviously nothing we could do about that) but it was very last minute and quick as she told everyone while the boat was pulling out . We made two stops on our way out to pick up other customers which took an extra 20-30 minutes and yes had to drop them back off at the end. It was very rushed at the 3 snorkel spots. Not much information given or interaction by the tour guides, we were hungry and when asked for food one pineapple was sliced for 14 people. We each got a sliver. All of the people on the boat were very frustrated, they had small cans of water and soda available. We asked for the guacamole and they told us no food was offered, we pushed for and another boat pulled up and gave a bag to the tour guided and they made cerviche, then we stopped at a beach on our way back for 30 minutes and got off the boat at that time they did offer a shot of tequila. They said for margaritas they would put a shot of tequila in the lemon lime small bottle of soda and shake it up . When we arrived back Carla asked how it was, most of us complained about the guacamole and food and she said there were no ripe avocados available (are you kidding me) we went next door and got guacamole! . Very very disappointed on this trip, Carla did not care and was very non interested. I have requested a refund!!! No response of course.…
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Date of experience: March 2020
9 Helpful votes
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Bernardo may was amazing. Hes a people person 100% . Hes happy, friendly, and fun . We will definitely be back just for him.
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Date of experience: January 2020
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Went on a snorkling excusion and was taken to this beach as a final stop. It apears that the easiest way to get to this beach is by boat. Clear beautiful water and excellent beach. One of the best beaches on Cozumel
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Date of experience: August 2019
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