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Ultramar

Certificate of Excellence
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Address: Av. Lopez Portillo | Terminal Maritima Ultramar SM-84 M-5 L-6., Cancun 77517, Mexico
Phone Number:
+52 1 998 293 9092
Website
Recommended length of visit: More than 3 hours
Description:

We are always at your service

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US$11.99*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
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TripAdvisor Reviewer Highlights

Read all 2,655 reviews
Visitor rating
  • 789
    Excellent
  • 390
    Very good
  • 115
    Average
  • 22
    Poor
  • 36
    Terrible
transfer

Ultramar Ferry is the best way to get to Isla. The ferry is wonderful and the staff is very helpful. Hopefully you can catch the entertainment on the top deck! Priceless!!!

Reviewed 1 week ago
afbickett
,
Chickamauga, Georgia
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2,655 Reviews from our TripAdvisor Community

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Showing 1,352: English reviews
Chickamauga, Georgia
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Ultramar Ferry is the best way to get to Isla. The ferry is wonderful and the staff is very helpful. Hopefully you can catch the entertainment on the top deck! Priceless!!!

Helpful?
Thank afbickett
UltramarFerry, community manager at Ultramar, responded to this review

Hi afbickett! Thank you very much for traveling with us, and for taking the time to write this review :D We hope to see you very soon again! More 

Las Vegas, Nevada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Loved the ferry. It was very fast to get to Isla Mujeres if you sit at the top you enjoy the views beautiful, plus there was a man singing which made the ride back enjoyable.

Helpful?
Thank Janet R
UltramarFerry, COMMUNITY MANAGER at Ultramar, responded to this review

Hi Janet R, thank you very much for traveling with us, we are so happy to see that you had a nice time with us, we hope to see you very soon again! :D More 

Saint Thomas, Ontario
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Took this ferry over to Isle Mejures. Clean, fast and efficient. Very comfortable and had lots of different times to return.

Helpful?
Thank robynbear
UltramarFerry, community manager at Ultramar, responded to this review

Hi Robynbear, thank you very much for traveling with us, and for taking the time to write this review, your opinion is very important for us so we can keep improving our services and give you the best experience always :D Please come back soon, and if you're on Facebook, don't forget to copy and paste your review over there... More 

Penticton, Canada
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

Seats were very comfortable ride was smooth, staff very friendly and helpful. Price for return trip to Isla Mujeres was reasonable.

Helpful?
1 Thank 38DOUG38
UltramarFerry, community manager at Ultramar, responded to this review

Hi 38DOUG38, thank you very much for traveling with us and for taking the time to write this review, we are so happy to see that you had an excellent trip! We hope we can see you in our route to Cozumel, where you can enjoy our First Class Zone ;) More 

Wisconsin
Level Contributor
17 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Our 12th time there. We started with trips and now for the last few years we stay a week or more. Great food,bars, free snorkeling by the reef club.

Helpful?
Thank odcd
UltramarFerry, community manager at Ultramar, responded to this review

OMG odcd! It's so cool to see that you are frequent clients because you love our service! We would love to see your pictures, so don't forget to tag us on Instagram and also don't forget to copy and paste your review in our Facebook page :D More 

Minneapolis, Minnesota
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

This was the perfect inexpensive way to get to Isla Mujeres. My first year taking the ferry, we were on the bigger boat which was a much smoother ride. Definitely try to get a spot on the roof if you are someone who gets seasick easily. These boats are consistently running so it's nice to be able to come and... More 

Helpful?
Thank Kaitlyn H
UltramarFerry, community manager at Ultramar, responded to this review

Hi Kaitlyn H! Thank you very much for traveling with us! :D We hope to see you very soon again but next time in our route to Cozumel ;) don't forget that we are petfriendly and your pets don't need a cage if you travel with us :D More 

London, United Kingdom
Level Contributor
38 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
Reviewed 1 week ago via mobile

A decent trip. Very easy to navigate, cost around $10. Expect some queuing. When we came back after a long day it was pitch black, we sat under the stars on the roof of the boat headed to the neon lights of Cancun. A magical moment.

Helpful?
Thank Harencos
UltramarFerry, community manager at Ultramar, responded to this review

Hi Harencos, thank you so much for traveling with us! We hope that your holidays are going excellent! Come back soon, please, we hope to see you in our route to Cozumel where you can enjoy the ferry with a First Class Zone :) More 

Dallas, Texas, United States
Level Contributor
777 reviews
404 attraction reviews
common_n_attraction_reviews_1bd8 157 helpful votes
Reviewed 2 weeks ago

Bought our ticket at Playa Caracol and expected to board the ferry there, but no. Ferry was not stopping there and we had to take a city bus to the next ferry launch, that worked ~OK. The ferry ride was great, nice views from the top deck and a musical serenade too. Isla Mujeres was fun. The ride back we... More 

Helpful?
Thank Don P
UltramarFerry, community manager at Ultramar, responded to this review

Hi Don P, thank you very much for taking the time to write this review, it's nice to see that you had a nice trip, we hope to see you in our route to Cozumel where you can enjoy the First Class Zone in our new ferry :D More 

Carvel, Canada
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Loved the Caribbean live music and quick reliable transfer to the Isla. Early in he day it is very busy. All the workers going to work.

Helpful?
Thank _dancenbelly
UltramarFerry, community manager at Ultramar, responded to this review

Hi de _dancenbelly, thank you very much for traveling with us, we are very happy to see that you had a nice trip! Please come back soon :D we hope to see you in our ferry to Cozumel, we are sure that you will love that Island too! More 

Moose Jaw, Canada
Level Contributor
172 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
Reviewed 2 weeks ago

Took the ferry from Playa Del Carmen to Cozumel and back on a dive trip. One ferry seemed newer than the other but both seemed in great shape and were very comfortable. Service was very good, staff helpful and friendly. Two things that could have been better for me: 1) there were a ton of people selling ferry tickets at... More 

Helpful?
Thank Saskwatches
UltramarFerry, community manager at Ultramar, responded to this review

Hi Saskwatches, thank you very much for traveling with us and for writing this review, it's very important for us to know how did it go. One tip before you travel: contact us via Facebook, Instagram, Twitter or TripAdvisor and let us know all your doubts and we will gladly response to all of them. We don't offer any other... More 

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