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Ultramar

Av. Lopez Portillo | Terminal Maritima Ultramar SM-84 M-5 L-6., Cancun 77517, Mexico
+52 1 998 293 9092
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US$11.99*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
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We are always at your service
  • Excellent57%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible3%
Travellers talk about
“puerto juarez” (154 reviews)
“top deck” (91 reviews)
“golf cart” (117 reviews)
Suggested Duration: More than 3 hours
LOCATION
Av. Lopez Portillo | Terminal Maritima Ultramar SM-84 M-5 L-6., Cancun 77517, Mexico
CONTACT
Website
+52 1 998 293 9092
Write a ReviewReviews (3,192)
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All reviews
"puerto juarez"
in 154 reviews
"top deck"
in 91 reviews
"golf cart"
in 117 reviews
"ferry service"
in 67 reviews
"ferry to isla mujeres"
in 93 reviews
"ferry ride"
in 68 reviews
"great ferry"
in 40 reviews
"round trip"
in 135 reviews
"hotel zone"
in 128 reviews
"fast ferry"
in 20 reviews
"comfortable seats"
in 29 reviews
"return ticket"
in 21 reviews
"smooth ride"
in 40 reviews
"air conditioned"
in 44 reviews
"comfortable ride"
in 17 reviews
"day trip"
in 50 reviews
"great service"
in 53 reviews
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11 - 20 of 1,605 reviews

Reviewed 3 weeks ago

The ride itself was great... but Ultramar changes is schedule as it sees fit. We were told next boat was leaving at noon only to discover that it was 1h15. Waiting an extra 1h15 with a 2 and 4 year old in the middle of...More

Thank tuker1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We got on and off quickly from Puerto Juarez to Isla Mujeres. It was hopping. The panoramic glass windows were foggy on first floor. 2nd floor was a challenge with luggage. It was on time.

Thank AdventureTripping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Fast and reliable service to Cozumel from Playa Del Carmen. It is accessible and clean with on time service and on board assistance

Thank tender2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 weeks ago

I honestly don't know if there is any other way to get to Isla Mujeres beside this, but overall, it was an okay experience. The ideal location to get on is Playa Tortuga but this location does shut down if there are high winds/bad weather....More

Thank WyomingBiophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Very comfortable, air conditioned ferry with easy access to the ports and golf cart rentals. Choose to sit downstairs if you want to stay out of the sun. While inside the company makes it possible for you to rent your golf cart before you arrive....More

Thank Boris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Free parking form Cancun at ferry location. The ferry has outdoor seating or indoor air conditioned seating. Nice easy ride

Thank Debra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, other at Ultramar, responded to this reviewResponded 3 weeks ago

Hi Debra D! Thank you very mcuh for traveling with us, we're very happy to see that you had an amazing time with us! We hope to see you very soon again! :D Warm regards ;)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

High speed ferry, but not always on time. They sometimes have entertainment on board. Easy getting on and off the ferry.

Thank caplanjoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, other at Ultramar, responded to this reviewResponded 3 weeks ago

Hi Caplanjoel! Thank you very much for traveling with us and for taking the time to write this review. We hope to see you very soon again ;) Warm regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

No doubt the easiest, fastest and most comfortable way to get to Isla Mujeres! And with 3 departure points on the northern end of the Cancun hotel zone, it easy to find one close to you (and the collectivos stop at all of them ......More

Thank Darrell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Ferry is not always on time. Other than that it's a fast ride. No worries about seasickness or anything. Just avoid bathrooms if you feel wooziness. Small spaces that jostle you will aggravate it.

Thank Janalily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Forty of us travelled to Playa Del Carmen from Cozumel. The ride over and back was seamless. We made the mistake of purchasing our tickets are the hotel, when we arrived at the ferry terminal there was a price war going on between Ultramar and...More

Thank Exposforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Kristen B
30 January 2018|
AnswerShow all 2 answers
Response from UltramarFerry | Property representative |
Hi Kristen! Yes you can, but we also have snac bar inside our ferries where you can find beer :)
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