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Address: KM 15.3 Blvd. Kukulcan, Zona Hotelera, Cancun 77500, Mexico
Phone Number:
998 883 5424
Website
Today
06:00 - 20:00
Closed now
See all hours
Hours:
Sun - Sat 06:00 - 20:00
Recommended length of visit: 2-3 hours
Description:

Aquaworld is the largest marina/diveshop in latin America and we offer a...

Aquaworld is the largest marina/diveshop in latin America and we offer a variety of tours and activities ranging from diving, fishing, snorkeling and parasailing. Whatever your interest or age, Aquaworld can cater for you.If you would like to try diving for the first time we offer a short course for beginners.For a tamer aquatic experience, we have a selection of snorkel tours as well as something for the non-swimmers - our SubSee Explorer.

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Book In Advance
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US$52.20*
and up
Cancun Underwater Museum
More Info
US$79.00*
and up
Cancun Underwater BOB Scooter and Snorkel Adventure
More Info
US$81.20*
and up
Cancun 2-Tank Reef or Wreck Dive

TripAdvisor Reviewer Highlights

Read all 2,932 reviews
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It was a nice experience

A beautiful view snorkelling in the sea, it was nice to see many colorful fish and the mangrove arround the boat.

4 of 5 bubblesReviewed 1 week ago
Diego Kazuo H
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2,932 Reviews from our TripAdvisor Community

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Showing 2,343: English reviews
Kansas City, Kansas
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Staff very helpful and friendly. I was scared to dive, having never done it before. But I felt comfortable and confident on this excursion. Also, we paid the additional $80 for the photo DVD, so the photographer took a LOT of pictures of my kids and me as we were diving. The pictures were phenomenal. There is no way we... More 

Helpful?
Thank Lori J
anajera2017, Gerente at AquaWorld, responded to this review

Hi Lori J, we're very glad to hear that your visit to Aquaworld was the highlight of your week. Our motto is 'we create fun' so to know that we achieved this with you and your kids is great news! We look forward to seeing you again very soon! Kind regards More 

Iowa
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Our trips: Deep Sea Fishing-this rated high with the guys that went. They really enjoyed this excursion and even caught some Tuna! Jungle Tour and snorkeling - we loved our guide YaYo (I think that is how it's spelled...phonetically at least!). He made us all feel safe and he was entertaining and made our tour so much fun! Isla Mujeres... More 

Helpful?
Thank Hawkeyetravelers
anajera2017, Gerente at AquaWorld, responded to this review

Dear Hawkeyetravelers, we are thrilled that you had an amazing experience with us. Our staff strives to create the best experience for our customers, and we are glad to have done that for you. We hope to see you again sometime soon ;) More 

Kansas City, Kansas
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 5 days ago NEW

Para-sailed on ocean and also have done snorkeling and jungle tour combo...very fun, safe and great staff!

Helpful?
Thank cionavysubguy
anajera2017, Gerente at AquaWorld, responded to this review

Hello cionavysubguy! Thank you for taking the time to write your review, we can't wait to see you again on your next visit. Thank you for your preference. More 

1 review
3 of 5 bubbles Reviewed 5 days ago NEW via mobile

AquaTwister was great! I would definitely do that again! Jungle Tour not so much. The jet ski boat things we used were old and hard to manage and communication with the tour guide sucked. I would recommend not booking through your resort as this is what you get. If you book at the place, I think you get the little... More 

Helpful?
Thank Sharie C
anajera2017, Gerente at AquaWorld, responded to this review

Hi Sharie C, thanks for your review, we’re glad you enjoyed your stay at AquaWorld. Your comments also help point us in a better direction. We hope you’re back to AquaWorld soon so you can see your suggestions put into place. Take care! More 

1 review
1 of 5 bubbles Reviewed 6 days ago NEW

Paid for 2 dives, couldn't make the second one because I wasn't feeling well. They wouldn't give me my money back (of course), they gave me a paper voucher. The next time I came down to dive I didn't have the voucher (because low and behold we live in a digital age where I'd expect their system to keep record,... More 

Helpful?
Thank Sean B
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 6 days ago NEW via mobile

We decided to go diving (Scuba diving) at aquaworld. The preparation-lesson was really very good! After that we went to the ocean for real diving and it was a great experience! The only thing I have to criticize are the instructors. It seemed like some of them are not patient enough! They should have much more patience and be more... More 

Helpful?
Thank 524blertam
anajera2017, Gerente at AquaWorld, responded to this review

Hi 524blertam, it’s delightful to hear you had a great time. We also thank you for your constructive criticism, this is how we improve. We have sent you a private message to request more information that will help us correct this matter and hope you come back soon to see how you’re helping us be a better company. Take care! More 

Level Contributor
3 reviews
4 of 5 bubbles Reviewed 1 week ago NEW

A beautiful view snorkelling in the sea, it was nice to see many colorful fish and the mangrove arround the boat.

Helpful?
Thank Diego Kazuo H
anajera2017, Gerente at AquaWorld, responded to this review

Hello Diego Kazuo H! Thank you for taking the time to write your review, we can't wait to see you again on your next visit. Thank you for your preference. More 

Level Contributor
3 reviews
4 of 5 bubbles Reviewed 1 week ago NEW

Did the first time scuba dive. The dive was really great. Was able to see plenty of fishies (almost collide into you they were so close) as well as a nurse shark tucked away within the reef. Instructors were very attentive so that you won't get too stressed about the first time experience. The best advice was to keep breathing... More 

Helpful?
Thank John L
anajera2017, Gerente at AquaWorld, responded to this review

Hello John L! Thank you for taking the time to write your review. Please note that your comments are helping us create better experiences. We hope to see you again sometime soon. Best regards! More 

Winnipeg, Canada
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

My husband and daughter did a scuba diving excursion, wherein first of there was an hour long lesson at the hotel pool, then a trip out to a 30' reef. The initial instruction was fantastic. This was the first time for our 12 year old and she was very comfortable and learned quickly from instructor, Jorge, who was fantastic. Then... More 

Helpful?
Thank mindyj_1980
anajera2017, Gerente at AquaWorld, responded to this review

Dear mINDYJ_1980, we are thrilled that you and your family had an amazing experience with us. Our staff strives to create the best experience for our customers, and we are glad to have done that for you. We assure you we'll forward your comments to Jorge and Angel. We hope to see you again sometime soon More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 week ago

First, I want to say that our Japanese, English, Spanish speaking instructor in the pool was EXCELLENT. She made sure we knew how to do all the things we needed to. I do wish we had more pool time, because some things take a bit getting used to. After the pool time it was time for the actual trip to... More 

Helpful?
Thank Kevin M
Aquaworld1, Manager at AquaWorld, responded to this review

Hi Kevin, Thank you for your review and for your kind words about the instructor. I'm sorry that the dive was cancelled due to the weather and was glad to rectify things for you in reception. I hope you will be back to visit us again, we are always willing to listen to our clients and put things right when... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of AquaWorld and other visitors
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Santa Rosa, California
1 month ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?