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Olympus Tours

#25 of 315 Tours in Cancun
Certificate of Excellence
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Address: Av. Yaxchilan SM 17 Mz 2 Lote 13, Cancun 77500, Mexico
Phone Number:
+52 998 881 9030
Website
Today
09:00 - 21:00
Open now
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Hours:
Sun - Sat 09:00 - 21:00
Recommended length of visit: 1-2 hours
Description:

Olympus Tours is one of the largest ground operators in Mexico servicing...

Olympus Tours is one of the largest ground operators in Mexico servicing the most popular tourist destinations such as Cancun, Riviera Maya, Cozumel, Puerto Vallarta, Los Cabos and Mexico City. We specialize in: Airport Transfers, Tours and excursions, Meet and greet at the airport, Hotel accommodations, theme nights and activities for Groups and Incentives.

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Book In Advance
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US$55.00*
and up
ATV Tour from Cancun
More Info
US$89.00*
and up
Lobster Dinner Cruise from Cancun
More Info
US$77.00*
and up
Horseback Riding near Cancun

TripAdvisor Reviewer Highlights

Read all 2,016 reviews
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  • 1406
    Excellent
  • 116
    Very good
  • 61
    Average
  • 52
    Poor
  • 108
    Terrible
5 years of great reliable service.

Olympus tours offers the same reliable service year after year. Once you exit the airport you are immediately greeted by the Olympus representative who takes you to your service... read more

5 of 5 bubblesReviewed 4 days ago
Rico7
,
Ottawa, Canada
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2,016 Reviews from our TripAdvisor Community

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Showing 1,743: English reviews
London, United Kingdom
Level Contributor
31 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed yesterday NEW via mobile

I could not find Olympus tours in Mexico city but since this is the same company I thought I would leave a review here. I had initially booked a tour of Mexico city which was changed to another tour the night before due to some protests and so outside of the company's control. The tour was supposed to be in... More 

Helpful?
Thank AnnMo83
Hartford, Connecticut
2 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

Olympus was the transfer company selected by our travel agent for our trip to Playa del Carmen. Upon arrival at the airport, we met Mario who helped us every step of the way-he was fantastic. The day after hotel arrival, I met with Rocio to plan our transfer back to the airport 6 days later. She was wonderful as well... More 

Helpful?
Thank Danette G
Ottawa, Canada
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 4 days ago NEW

Olympus tours offers the same reliable service year after year. Once you exit the airport you are immediately greeted by the Olympus representative who takes you to your service. There is no anxiety about whether or not someone will be there for you when you exit. After our first experience 5 years ago with our driver Hector my wife said... More 

Helpful?
Thank Rico7
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Got us to and from the airport in record time. Very entertaining. Very professional and checked on us through the whole trip. Gave us good tips on where to go. Took care of our whole party of 20!

Helpful?
Thank Mary Ann G
Level Contributor
38 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We stayed at Crown Paradise Club Cancun where Jaime was the Olympus rep. We had smooth transfers to and from the airport. Jaime gave great suggestions and help choosing our excursions, and met us in the lobby to take us to the bus on the day we needed to use public transportation to reach our excursion. We had a great... More 

Helpful?
Thank Disneylove2
1 review
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We did two tours that were setup by Jose from Olympus. He was incredible, and went above and beyond to meet our needs. When I mistakenly left my cellphone at one of the excursions, he also went out of his way to retrieve it and return it to me. Highly recommend!

Helpful?
Thank Andrew O
Utica, New York
Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

We were arranged to have Olympus tours transfer us from the airport to the hotel and then back. Well once we got to the airport we went directly to the orange shirts and gave our names. We were told our ride would be right here as we just missed it. Well we then wait a hot 45 minutes for our... More 

Helpful?
Thank cargk
OlympusCService, Director de Relaciones con Clientes at Olympus Tours, responded to this review

Good morning dear guest first of all we would like to offer our most sincere apologies for the inconvenience that you had to go thru, we would like to get mor details about your experience in order to have the opportunity to solve this matter and make the things right for you and also to take the proper actions to... More 

MILFORD, United States
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

Before we arrived in Cancun we booked a trip to Xel-Ha through Olympus Tours. The trip was paid in full well before we arrived and we were told to confirm 48 hours before our scheduled trip with the Olympus representative in our hotel. We did in fact confirm with their representative who's name was Victor. We were told to be... More 

Helpful?
Thank Dan S
OlympusCService, Director de Relaciones con Clientes at Olympus Tours, responded to this review

Dear Customer good morning We would like to offer you again our most sincere apologies, as you mention you confirmed the tour with our representative, however our providor of the tour mixed up the information producing this regretable incident, we have refunded both cards used to book these activities. We would like to have the opportunity to amend our selves... More 

Middleport, New York
Level Contributor
12 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

Our travel agent in the US booked a trip to Xel Ha for the 6 of us through this company.Someone was supposed to meet us in the lobby the day before our trip to give us our pre paid tickets.No one showed.When we called the company they said not to worry we could get the tickets from our driver the... More 

Helpful?
Thank Joan P
OlympusCService, Director de Relaciones con Clientes at Olympus Tours, responded to this review

Good morning dear customer We are truly sorry about the inconvenience, we would like to take a deeper look into this manner and find a way tomake the things right for you, we always look for our clients satisfaction so please help us by sending an incident report to our customerservice email so we can investigate further and apply the... More 

Minneapolis, Minnesota
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Olympus Tours provided efficient on time service to and from our resort. Our Representative Karla helped us select and book awesome adventures on the Catamaya Catamaran Snorkeling tour and the Tulum / Xel-Ha tour. Karla was very helpful and we were very satisfied with the service provided. One thing to note, when you arrive in Cancun and exit the airport... More 

Helpful?
Thank mccollins33

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Olympus Tours and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?