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Gray Line Tours

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Alameda
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Address: Luis Moya, Mexico City 06300, Mexico
Phone Number: 1 800 235 4079
Website
Book In Advance
More Info
US$1,089.00*
and up
Mexico Colonial Jewels 4-Day Tour from Mexico City
More Info
US$4,477.00*
and up
Mexico Magical Towns: 8-Day Tour from Mexico City

TripAdvisor Reviewer Highlights

Read all 64 reviews
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  • 30
    Excellent
  • 1
    Very good
  • 2
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  • 10
    Terrible
Trip to Mexico

I used Gray Line Tours as transportation from the airport to the hotel, my flight had been delayed 4! Victor was great he waited for us! Also drove us back at the end of out trip... read more

5 of 5 bubblesReviewed 1 week ago
ddestef1
,
El Paso, Texas
via mobile
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64 Reviews from our TripAdvisor Community

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Showing 48: English reviews
El Paso, Texas
1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

I used Gray Line Tours as transportation from the airport to the hotel, my flight had been delayed 4! Victor was great he waited for us! Also drove us back at the end of out trip. Punctual and great service!

Helpful?
Thank ddestef1
GLCustomer_Service, Director de Relaciones con Clientes at Gray Line Tours, responded to this review

Dear traveler, We appreciate your comment and your positive review, thanks for sharing it. Be sure Victor will hear about your comment. Hope to have you back soon. Gray Line Cancun More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

I took a trip with my family to Mexico City over the summer and it was an amazing experience! Victor was our tour guide and we had so much fun. He transported us in a Mercedes Sprinter. Our tours were very comfortable, the environment was safe,and Victor was a phenomenal tour guide. He made sure we had a good time... More 

Helpful?
1 Thank GiovannaCervantes
GLCustomer_Service, Director de Relaciones con Clientes at Gray Line Tours, responded to this review

Dear traveler, Thank you for your positive review. We are happy to know you had a good time and felt safe during your trip. Please let us know if you come back. Regards, Gray Line Cancun More 

1 review
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Victor is a great guide and friend while in Mexico City. He and his staff really make me feel safe and at home. Would not travel to DF without him. Thanks Victor and Staff.

Helpful?
Thank Romero M
GLCustomer_Service, Director de Relaciones con Clientes at Gray Line Tours, responded to this review

Dear traveler, Thanks for this recommendation, we highly appreciate it. Hope to see you soon. Regards, Gray Line Cancun More 

1 review
5 of 5 bubbles Reviewed 16 October 2016 via mobile

Traveled to Mexico City with my family, made a reservation with Gray Line for my transfer to my hotel and some tours. Fortunately I was not wrong with my choice. The representative from Gray Line Mr. Victor Monroy was waiting for me at the airport even though my flight was delayed about 2 hours. To my surprise he moved me... More 

Helpful?
Thank Marina V
GLCustomer_Service, Director de Relaciones con Clientes at Gray Line Tours, responded to this review

Dear traveler, That will be awesome, thank you! It´s great to know you and your family had a great time, that´s what we work for. We will be glad to have you back soon. Regards, Gray Line More 

Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed 12 October 2016

By far, this has been my best guided tour ever!!! I have been on guided tours in many countries including, but not limited to, France, England, Italy, Colombia, Canada and the USA. I must say that this was a phenomenal trip!!! My Certified Tour Guide Daniel Mendez Donis was well organized and very professional. He is a subject matter expert... More 

Helpful?
Thank olgalucia2016
GLCustomer_Service, Director de Relaciones Públicas at Gray Line Tours, responded to this review

Dear traveler, We are most grateful for the engaging opinion you just shared and hope you really get to come back soon. We, as the digital team, will make sure our collaborators receive this motivating review right away. Sincerely, Gray Line Cancun More 

Los Angeles, California
1 review
5 of 5 bubbles Reviewed 15 September 2016 via mobile

I had a pleasant experience with our driver Victor Monroy. He was very punctual picking us up from the airport and driving us to our destinations. It made my vacation a lot smoother. Thank you for the rest experience.

Helpful?
Thank mariacasasola53
GLCustomer_Service, Director de Relaciones con Clientes at Gray Line Tours, responded to this review

Dear traveler, We appreciate your positive comment, it´s always nice to have good news about our service- Be sure our collaborator will be happy to hear about it. Hope to see you back soon. Gray Line Cancun More 

1 review
5 of 5 bubbles Reviewed 26 August 2016 via mobile

I used gray line tours for an airport transfer and I going to say that I was so happy with the service my driver Víctor Monroy gave us. First he was there on time, he picked us up in a nice and clean mercedes benz, he gave us a short tour to el Zócalo on the way to our hotel... More 

Helpful?
Thank Araceli C
GLCustomer_service, Guest Relations Manager at Gray Line Tours, responded to this review

Dear Araceli C, Greetings from Mexico City! We are so happy to know you had a great time during your visit to Mexico City, and that our team got you to your hotel safely and with a smile. Rest assured we shall be sharing your kind words with our team. We hope to welcome you back very soon! Best regards,... More 

Moreno Valley, California
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 19 August 2016 via mobile

Being the first time in mexico city a friend of us recommended to use meet and greet services fron Gray line tours, so glad we took his advice. At the airport we met with Victor Monroy who approach us with a big smile and saying that he was our designated driver. He took us to our hotel in a nice... More 

Helpful?
Thank cervajc
GLCustomer_service, Guest Relations Manager at Gray Line Tours, responded to this review

Dear cervajc, Thank you very much for your review! We are so happy to know you had a great time and that Victor was friendly and helpful during your visit. We are glad to know you enjoyed getting to know Mexico City. We definitely hope to welcome you back soon! Best regards, Guest Experience Manager Gray Line Mexico City More 

1 review
5 of 5 bubbles Reviewed 12 June 2016 via mobile

We traveled to Mexico city on June 2nd. Our experience with Gray line tours was beyond extraordinary. My friend and I arrived to the airport where there was a gentlemen (Victor) waiting for us with a sign that said my name. He took us to the car right away with a smile and carrying out bags. He was very friendly.... More 

Helpful?
Thank Lazaro F
GLCustomer_service, Guest Relations Manager at Gray Line Tours, responded to this review

Dear Lazaro F, Thank you very much for taking the time in reviewing your experience with us. We are so happy to know that you had a great experience. It is always extremely helpful to receive feedback from our guests, since this helps us continue improving our service. We hope to welcome you back soon. Best regards, Guest Experience Manager... More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 April 2016

I used Gray Line tours for an airport transfer in Mexico City. Victor was waiting outside of the baggage claim area with a sign with my name on it. We scheduled the return trip to the airport later that week. Our flight was cancelled due to issues in our arrival airport and it took one phone call to Victor to... More 

Helpful?
1 Thank Adam K
GLCustomer_service, Guest Relations Manager at Gray Line Tours, responded to this review

Dear Adam K, Thank you very much for taking the time in reviewing our services. We are so glad to know you enjoyed your transportation service and found our staff friendly and professional. We shall be sharing your words with our team and with Victor. We hope to see you back very soon! Best regards, Guest Experience Manager Gray Line... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Alameda

Neighbourhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
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