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Unexso

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Address: Royal Palm Way | The UNEXSO Building, Port Lucaya Marina, Freeport, Grand Bahama Island
Phone Number:
+1 800-992-3483
Website
Today
08:00 - 18:00
Closed now
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Hours:
Sun - Sat 08:00 - 18:00
Recommended length of visit: More than 3 hours
Description:

WHAT WE DO : SCUBA diving and certification, INTERACTIVE Dolphin Programs...

WHAT WE DO : SCUBA diving and certification, INTERACTIVE Dolphin Programs for all ages, SNORKEL Tours, and 500 sq. ft. retail store. WHO WE ARE: UNEXSO was founded in 1965 as a scuba diving club. Through the years UNEXSO has become world famous and known for pioneering the shark dive and dolphin dive in the Bahamas. UNEXSO offers introduction to diving, certification and advanced diving courses for individuals and superb group packages including hotel for dive groups. Courses are conducted in our 17' deep training pool with observation windows.UNEXSO also offers a variety of dolphin interaction programs, including the Dolphin Close Encounter, Dolphin Swim and Dolphin Dive. Additionally, we are the only facility in the Bahamas to offer an Open Ocean Swim with the Dolphins Program.UNEXSO is also home to Sun & Sea Outfitters, a 4,500 square foot retail store for all your clothing, gift, souvenir and dive equipment needs. Our store has long been the #1 shopping place for tourists and locals alike. Great selection of the newest styles at affordable prices.Don't forget to stop for a cool drink or great meal at the Dive In Bar & Grill, located poolside at UNEXSO, best Pina Colada in town !!!

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US$106.43*
and up
2-Tank Dive in Freeport
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TripAdvisor Reviewer Highlights

Read all 714 reviews
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  • 503
    Excellent
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Absolutely amazing!!!!

This is a must do experience! I went swimming with the dolphins in the lagoon..Dolphins are awesome and sooo friendly! Everything was great! Highly recommend to everyone! !

5 of 5 bubblesReviewed 29 January 2015
Ocean72885

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714 Reviews from our TripAdvisor Community

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Showing 652: English reviews
Springfield, Massachusetts
2 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 4 February 2015

When we got off our ship they said all snorkeling excursions where cancelled due to weather, since we booked this on our own we needed to make sure and get a refund. When we arrived they said they were still going out, we couldn't believe it. The rough seas were extremely rough to the point a wave came up and... More 

Helpful?
6 Thank JenniferSpringfield
LOUNEXSO, General Manager at Unexso, responded to this review

UNEXSO is a company that has operated in Grand Bahama for 50 years, our safety record is outstanding, we have the best trained staff on island; on your boat alone, the crew consisted of a Senior Dive Instructor, a certified Rescue Diver, Senior Boat Captain and Certified Life Guard, in addition ALL of our program crew and staff are certified... More 

Ottawa, Canada
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 30 January 2015

When I was in this store I saw a beautiful beach bag for 75$ in a light green/cream colour. I asked one of the three employees, who were chit chatting at the cash, if they had any other colours. She told me to look in the store as they are all over the place. I did take a quick second... More 

Helpful?
3 Thank Cg M
LOUNEXSO, General Manager at Unexso, responded to this review

We are truly sorry for your poor customer service experience in our retail store. Your review has been given to the store manager to address with the staff. Again, our apologies. More 

Ambler, Pennsylvania
Level Contributor
21 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 29 January 2015

I did the dolphin dive with UNEXSO but decided not to dive with them any more as the contact with the dive shop using their website and telephone communications were not clear or friendly enough. They do not offer clear packages for multiple dives (at least on their website and by phone) and their prices are higher than other operators,... More 

Helpful?
5 Thank milmazza
LOUNEXSO, General Manager at Unexso, responded to this review

We are terribly sorry that you did not enjoy your time with UNEXSO. We are pleased to offer multiple dive packages, however our online booking engine is brand new and they are not yet entered for sale online. However, our reservations agents should have been able to explain the package options to you. Many of the small operators on island... More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 January 2015

This is a must do experience! I went swimming with the dolphins in the lagoon..Dolphins are awesome and sooo friendly! Everything was great! Highly recommend to everyone! !

Helpful?
1 Thank Ocean72885
LOUNEXSO, General Manager at Unexso, responded to this review

Glad to hear you enjoyed your time with the dolphins ! We hope to see you back at UNEXSO and The Dolphin Experience. More 

Grantham, New Hampshire, United States
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 January 2015

Took four dives while in the Grand Bahamas. The dive staff is professional and knowledgeable. We had good dives and the briefings were thorough. They take safety seriously. The front staff is not as friendly and buttoned up. Had to complete my paperwork twice because they lost it.

Helpful?
Thank Henry M
LOUNEXSO, General Manager at Unexso, responded to this review

Thanks for your review, we do indeed take our guests safety seriously. We apologize for any inconvenience regarding the mix up with your paperwork. We hope to see you back at UNEXSO. More 

Appleton, Wisconsin
Level Contributor
131 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 27 January 2015

I have always had a love for dolphins & whales since I was small - so when I found out about the Dolphin excursion I knew we had to do it! My hubby and I got to see a live dolphin show, pet, swim and hug a dolphin. The experience was amazing and like no other! It made our trip... More 

Helpful?
2 Thank cjm920
Level Contributor
15 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 24 January 2015

We went for the open ocean offer and it was so much worth it. "our" dolphin, cacique, was so cool and we had a lot of fun swimming with him. Very helpful and friendly staff who took great pictures and videos of us.

Helpful?
1 Thank Cela T
Elkhorn, Wisconsin
Level Contributor
21 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 22 January 2015

This was a wonderful excursion, I am deathly afraid of water, but the staff was more than accommodating to ensure that I had an excellent time either way. We would highly recommend using Unexco for your excursions.

Helpful?
Thank Kristen Z
Surrey, Canada
Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 21 January 2015

I was nervous about trying it but felt that their facility and staff for Discover Scuba was perfect. Large 17ft pool to try scuba first with great support from Jarvis the instructor. Then out to the 40ft dive. They made me very comfortable throughout the process. I would not hesitate to use them anytime.

Helpful?
1 Thank Perceptor01
LOUNEXSO, General Manager at Unexso, responded to this review

So glad you enjoyed your Discover Scuba Diving experience ! We of course will pass on your comments to Jarvis and hope to see you back at UNEXSO as a certified diver ! More 

The Hague, The Netherlands
Level Contributor
43 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 12 January 2015

Of course it's a bit expensive (180USD + taxes for the swim), but it worth it. They take you on a boat to bring you to the "lagoon" (totally artificial), so they don't let anybody accompagnying you or they would have to pay 86USD, i.e. the price for kissing a dolphin, even if they don't want to do anything and... More 

Helpful?
2 Thank Marion M

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