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Smith’s Ferry Services

Road Town, Tortola
+1 340-775-7292
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Review Highlights
Good service

We used this ferry often to visit the other nearby islands. They were always on time, clean boats... read more

Reviewed 26 October 2017
Steven W
Girl's trip to Tortola

We were traveling with a large group of ladies and our daughters and we contacted Smith's Ferry for... read more

Reviewed 31 August 2017
Gina_nj_28
,
Deptford, New Jersey
Read all 205 reviews
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Overview
  • Excellent16%
  • Very good22%
  • Average23%
  • Poor11%
  • Terrible28%
Travellers talk about
“double check” (3 reviews)
“inter island” (3 reviews)
LOCATION
Road Town, Tortola
Write a ReviewReviews (205)
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1 - 10 of 199 reviews

Reviewed 26 October 2017

We used this ferry often to visit the other nearby islands. They were always on time, clean boats, with clean safety minded workers who didn't mind lending a hand to help you on and off the boat.

1  Thank Steven W
Reviewed 31 August 2017

We were traveling with a large group of ladies and our daughters and we contacted Smith's Ferry for our transportation to and from St. Thomas to Tortola. Working with Marjorie was a pleasure. She made making our reservations a snap. To booking the entire group...More

Thank Gina_nj_28
Reviewed 19 August 2017

My experience was in a trip for Road town to Anegada. The ferry was awesome very high speed and stable with a/c and comfortable seats. The departure was on time and arrive early BUT at the afternoon the delay was about 1 hour a half!...More

Thank daviones
Reviewed 8 August 2017

Reliable, quick service. Do keep an eye on your bags and how they tag them/where they place them on the boat. This is because the ferry makes two stops. One couple in our group was boarding and the staff person said - "2nd stop"....luckily I...More

Thank escapingohio
Reviewed 27 July 2017

Family trip to Tortola July 2017. Flew into St. Thomas, cab to Ferry terminal, no problem. Had tickets, checked in and went to sit down and wait for boarding. Old, and falling down ferry terminal. Few overpriced drinks. Boat (well worn) sitting at dock. Waited...More

Thank Todd L
Reviewed 25 July 2017

We left tortola on Smith's ferry (westend) Ferry schedule said departure at 7:15am. Ferry actually left dock at 7:05.....so be sure you get to ferry dock early! Ferry ride was smooth but engine noise is loud. Don't forget you need to buy ferry tickets at...More

Thank l1961
Reviewed 24 July 2017

We have taken Smith's Ferry between St. Thomas and Tortola many times. Their ferries are larger than others we have taken and, as a result, the loading and unloading can be chaotic and the wait at immigration frustrating. Their boats are large and comfortable and...More

Thank Guidontheroad
Reviewed 2 June 2017

Found it almost impossible to find any tourist info either in my hotel or the town. Arrived at the ferry terminal 20 mins before the 9am was due to depart to Virgin Gorda. Ticket sales lady said there we a couple of inclusive trip options:-...More

1  Thank Bermuda1Cheltenham
Reviewed 22 May 2017

We arrived at the ferry dock an hour early, but the ferry wasn't there. Nor was there anybody at the desk. When I called the supplied number, nobody answered, and I realized the phone was ringing at the abandoned desk! We gave up and squeezed...More

2  Thank An_Ancient_Mariner
Reviewed 10 May 2017

Ferry was fast, clean and very modern. Boat was new; and compared to competition much nicer. Would use this service over others.

Thank Rochelle F
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Questions & Answers
susiq29
6 June 2017|
AnswerShow all 4 answers
Response from I7294WDnancya | Reviewed this property |
There are plenty of taxis for individuals but you could order a car if you are concerned. We were part of a group and had a van waiting for us at the airport. Once in Tortola it was a free for all. Everyone crowded in a... More
0
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Mistymfn
4 December 2016|
AnswerShow all 6 answers
Response from David R | Reviewed this property |
The ferry services are all at the same dock just a short walk from the cruise ship dock. Plus you can see some of the town....be sure to venture off the main road and take some of the side streets to go to the shops that... More
0
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Ridgegurl
28 September 2016|
Answer
Response from Rita1978 | Reviewed this property |
The schedule may be published online. But that is probably aspirational. You may need to go to the terminal early and figure it out. Give yourself some extra time -- maybe a day. The schedule is also seasonal.
0
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