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Smith’s Ferry Services

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Address: Road Town, Tortola
Phone Number:
(340) 775-7292
Website

TripAdvisor Reviewer Highlights

Read all 183 reviews
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  • 28
    Excellent
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    Very good
  • 39
    Average
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    Poor
  • 51
    Terrible
CALL TO CHECK SHEDULE

We took a roundtrip ferry from Charlotte Amalie to Tortola.... and were surprised when we showed up for the morning ferry to find out that there were no ferries running to West... read more

3 of 5 bubblesReviewed 1 week ago
67PatT
,
Harrisburg, Pennsylvania
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183 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Prince George, Canada
Level Contributor
930 reviews
556 attraction reviews
common_n_attraction_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

After my snorkelling tour to virgin Gorda was canceled, the staff at the sugar mill were so nice to call and find out the ferry schedule to virgin Gorda. Took a taxi into roadtown since he was there already to pick me up for the tour. Arrived in roadtown, bought my tickets and borrowed sugar mill's snorkelling gear. They accept... More 

Helpful?
Thank mariedesjardins
Harrisburg, Pennsylvania
Level Contributor
27 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 1 week ago

We took a roundtrip ferry from Charlotte Amalie to Tortola.... and were surprised when we showed up for the morning ferry to find out that there were no ferries running to West End Tortola (which is where we were to pick up our rental car) ... not what the schedule said! When we questioned them, they just laughed and said... More 

Helpful?
Thank 67PatT
Princeton, New Jersey
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 week ago

The trip itself was rapid and enjoyable. But on departure from West End, we ran into an obstreperous and uninformed woman who blocked departure on a valid British passport, claiming we needed a visa clearance which, in fact, we did not. It cost us money and time. I'm not giving this a "terrible" only because most visitors will probably have... More 

Helpful?
Thank seanwilentz
Toronto, Canada
Level Contributor
4 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 1 week ago

We dealt with Quianna the reservation specialist and arranged all our services before we left Toronto. Quianna was wonderful and made sure we were picked up from the airport and taken to the Ferry.

Helpful?
Thank Sandy E
Hamilton, Canada
Level Contributor
5 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 2 weeks ago

Great way to get from St.Thomas to Tortola, you can relax outside or inside with a nice cold beer in hand. The view is amazing and the staff have always worn a smile or a offered a helping hand. Like everywhere (airplanes, trains, busses, ferries) your luggage will take a bit of a beating.

Helpful?
Thank darlene273
Virginia
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 weeks ago

We base our ferry choices on who has the most convenient time and have found them all acceptable. We sat below in the air conditioning.

Helpful?
Thank VirginiaDanceGal
Tampa, Florida
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We purchased round trip tickets from St Thomas. Thats was helpful. The ferry was on time and the people loaded our luggage. We thought it was a longer ride then is actually took.

Helpful?
Thank alaynar01
Oakville, Canada
Level Contributor
19 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

This is the fast ferry, clean, modern and trouble free travels to/from St. Thomas. On returning after a charter, it was the shorted line, and turned out to put us in front of us customers fastest!

Helpful?
Thank Bill M
King of Prussia, Pennsylvania
Level Contributor
66 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

Nice, clean boats but schedule varies a lot. Make sure to check time, pick up and arrival locations.

Helpful?
Thank Tony M
Oakville, Canada
Level Contributor
41 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 8 January 2017

Our Ferry was exactly on time and the people were super friendly ensuring we were ushered to the correct areas despite the multiple huge cruise ships that had docked. On the trip to Tortola we had to move from up above to the lower deck which is trickier than it sounds. I think you are supposed to remain seated but... More 

Helpful?
Thank Tamara P

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?