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Zen Spa

1054 Cond Ashford Plz, San Juan 00911-1102, Puerto Rico
+1 787-722-8433
Website
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Review Highlights
Outstanding services . Elegant and well kept and equip facility .VERY good staff well trained .

On time services in a perfect environment for relaxing and improving your health . Just the right... read more

Review collected in partnership with this attraction

Reviewed 4 days ago
Eduardo S
,
SAN JUAN
Go for relaxation

Don't bather to ask for a deep tissue. Other than that, nice place and great customer service, free... read more

Review collected in partnership with this attraction

Reviewed 1 week ago
Abel R
,
San Juan, Puerto Rico
Read all 192 reviews
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We Welcome You to ZEN SPA - the leading premier spa in Puerto Rico offering over 60,000 Spa Treatments a year! We invite you to experience ZEN SPA where wellness, personal care and beauty are combined in an atmosphere of pure calmness. Imagine opening the doors to the perfect and peaceful oasis where all your senses are awakened. From the moment you enter ZEN SPA, your sense of smell is stimulated with the therapeutic scents of essential oils. The use of natural colors and fibers is easy on the eyes, a complement to the simplicity and purity of the Asian-inspired decor. Your ears dance with the soft sounds of nature that are gifts to your soul, instantly altering your state of mind and easing tensions. Fresh fruit, herbal tea and water revitalize your sense of taste. Soothing facials and body treatments stimulate your sense of touch and energize your skin.
  • Excellent71%
  • Very good8%
  • Average8%
  • Poor4%
  • Terrible9%
Travellers talk about
Closed Now
All hours
Hours Today: 08:00 - 19:00
LOCATION
1054 Cond Ashford Plz, San Juan 00911-1102, Puerto Rico
CONTACT
Website
+1 787-722-8433
Write a Review
Reviews (192)
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1 - 10 of 168 reviews

Reviewed 4 days ago

On time services in a perfect environment for relaxing and improving your health . Just the right place for a perfect retreat .

Review collected in partnership with this attraction
Thank Eduardo S
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 2 days ago

Hello Eduardo - Thank you for your amazing review. We look forward to pampering you again. have a ZENful day!

Reviewed 1 week ago

Don't bather to ask for a deep tissue. Other than that, nice place and great customer service, free parking (4 hours) and you can enjoy hotel amenities even if you are not staying there.More

Review collected in partnership with this attraction
Thank Abel R
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 1 week ago

Hello Abel, We are very sorry that we did not meet your expectations. Our Massage Therapists are fully trained for this technique and pressure is applied according to the assessment of the client's needs. Hopefully on your next visit you'll experience the pressure you need...More

Reviewed 2 weeks ago

The massage and facial was AMAZING!!! Francis and Michael are very professional. Erica the front desk girl was very helpful.

Review collected in partnership with this attraction
Thank Verónica G
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 2 weeks ago

Verónica, Thank you for your 5-star review. We will definitely share with the team and look forward to pampering you again! Have a ZENful day!

Reviewed 2 weeks ago

I have to say that it was my first time on Zen Spa but it's for sure not my last. Since we arrive the service, attention, friendly and can't for get the appearance of the facility were amazing. I highly recommend to life that experience.

Review collected in partnership with this attraction
Thank Jaime V
Reviewed 3 weeks ago

Customer focused attentions, soothing music and dimmed lights welcome you to a formidable experience. Service includes hotel's gym and infinity pool with panoramic view of San Juan Bay and Isla Grande Airport. Erika heads the reception area and is fully a services menu expert who...More

Thank RagdeEdgar
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 3 weeks ago

Edgar, Thank you for your 5 stars! We are really happy that you enjoyed you time with us and look forward to pampering you again!

Reviewed 4 weeks ago

Birthday celebration with sister and niece! Always special to take time with loved ones, more so @ this location!!!

Review collected in partnership with this attraction
Thank josephinem715
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 3 weeks ago

We are so happy that you celebrated your birthday with us! It is indeed a birthday retreat. We look forward to pampering you again. Have a ZENful day!

Reviewed 4 weeks ago via mobile

We had a great experience at Zen Spa during our recent visit to San Juan. We are staying in Condado and found info about this Spa on Trip Advisor. The recommendations were right on. Me and my son had a deep tissue massage and enjoyed...More

Thank Amir F
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 4 weeks ago

Amir, thank you so much for your 5 stars and for sharing your spa experience with the world! We are really happy you and your family enjoyed our ZEN moment. Next time you are in San Juan don't forget to visit us. Have a safe...More

Reviewed 10 July 2017

My husband and I had a couple massage. It was very good and relaxing. After the massage we where ready to dance the night out.

Review collected in partnership with this attraction
Thank galaxy432017
Reviewed 7 July 2017 via mobile

I visited Zen Spa at the Sheraton San Juan (also known as Sheraton Convention Center), with my friends for a Spa Party that we bought through Gustazos. The Spa is very nice, though the atmosphere is too dark. Light is very low and dim so...More

Thank Luz L
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 8 July 2017

Luz, Thank you for your review. Looks like you and your friends had a great day except for the strawberries and waiting area. We do apologize for this. Next time you visit us, you can enjoy a relaxing time before your services in our cozy...More

Reviewed 7 July 2017

Great service, clean, professional, relaxing, quiet, spacious, many amenities, helpful, polite, kind, etc... Highly recommended. Thanks Onich Mojica for you attention.

Review collected in partnership with this attraction
Thank xaviermartinez5106
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this reviewResponded 8 July 2017

Hello Xavier - Thank you for your 5 stars and for highly recommending our spa services. We will definitely share your comments with Onich. We look forward to pampering you again. Have a ZENful day!

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Ask a question
Questions & Answers
Iowabeach
8 February 2017|
AnswerShow all 3 answers
Response from Zen_Spa_Puerto_Rico | Property representative |
Hello, Thank you for contacting us via TripAdvisor. We do offer couple's massages starting at $185 which includes complimentary use of relaxation lounges, sauna and steam room. Should you need any assistance with your... More
0
Votes
Nahirys B
14 December 2016|
Answer
Response from Zen_Spa_Puerto_Rico | Property representative |
Hello Nahirys, Thank you for your interest in ZEN SPA. We certainly offer Couple's Massages as well as Packages. Although we do not sell champagne, some packages do include it. However, as a TripAdvisor member, we... More
0
Votes
Yelixa C
27 September 2016|
AnswerShow all 2 answers
Response from Pilar W | Reviewed this property |
I have gone to both places. They are both very nice and great service. But one in San Patricio is smaller. And you have to pay for parking. The one on Ashford in El Condado validates a valet parking and the area is... More
1
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