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Very fast entry through customs and very nice lounge and service. Good food and drinks offered. Very clean and comfortable.
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Date of experience: November 2020
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay Departure Lounge
Responded 2 days ago
Hello Shotzie05, We are thrilled you enjoyed the entire experience from the fast-track service through security to sitting and relaxing in comfort with complimentary snacks and drinks while awaiting your boarding call. We feel so proud that we have met your expectations with our service and the value for your money! It is customers like you that keep us going. It was truly a delight to have hosted you. We hope to see you again soon!
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Excellent and hilight recommended. I was in JA from 1/20-1/24. The thought of arriving to a country and airport I had never been to during COVID stressed me out, so happy I found reviews about Club Mobay. I used them for a my departure and arrival. As soon as I came down the ramp there my greeter was. The service was fast, smooth and efficient. My experience was amazing. I would high recommend them and would use them again!…
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Date of experience: January 2021
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay Departure Lounge
Responded 2 days ago
Hello Mskrittie, Thank you for visiting and sharing your lovely words with us about your recent arrival and departure VIP experience. We are truly delighted to hear that you had a smooth transition through Security and you got the chance to indulge in our tasty treats and other amenities. Your satisfaction matters to us so if you’re happy, we are too. It was truly a delight to have hosted you and we hope to see you again soon. We are so grateful for your kind words. Thank you for taking the time to share your review with us and this community.
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Love this!! It’s one of my favorite parts of traveling. You either do it every time or you gamble.. The customs lines can get long and I’m so inpatient when I’m that close to paradise!! Great food, awesome people, just a first class experience every time!!
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Date of experience: July 2020
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay Departure Lounge
Responded 2 days ago
You said it best- a first-class experience 100%, purplefrogbarrett! Our team strives to go above and beyond to ensure our clients are comfortable and feel right at home. We also agree- the service can definitely be seen as insurance for your airport experience. We try our best to expedite the process so that you can be on the beach in no time, enjoying a little slice of paradise! We appreciate your loyal patronage. See you soon!
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This was an amazing first time experience for me during the Covid. They were amazing in the social distance as to how you were seated. The bathroom attendant made sure you washed your hands when you entered and they she cleaned every stall after each person came out, so you really. felt comfortable in the bathroom. The food was served by an attendant. I was there for 4 hours and I ate, dranked and relaxed. I would definitely refer everyone to use this. We we also greeted as we came of the airplane and expeditiously through customs.…
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Date of experience: January 2021
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay Departure Lounge
Responded 3 days ago
Hello cypointer, Your safety is our top priority! We are so overjoyed by just reading that first line alone! It warms our hearts reading your amazing review of your fabulous experience with us upon arriving and departing the island. We understand how demanding airport travel can be, especially during these times, and always want our VIPs to feel a sense of ease with our VIP services. Your satisfaction matters to us so if you’re happy, we are too. It was truly a delight to have hosted you and we hope to see you again soon
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I travel to Jamaica often and I highly recommend using this service for the ease and comfort of getting thru customs - truly is "fast track". The staff are very welcoming.
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Date of experience: January 2021
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay Departure Lounge
Responded 3 days ago
Hello N2832CSangelg, We feel so proud that we have met your expectations during your recent trip to Paradise! Having a personal escort meet and greet you and take you through the entire process, expedited through immigration and customs, and even to assist you with baggage retrieval had to feel really amazing and much like the VIPs, you are to us! We appreciate you holding our services in high regard so much that you will never come back to the island without Club Mobay again. Thank you for making Jamaica your destination of choice. We are looking forward to seeing you again soon.
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