Spa - Luxury Bahia Principe Esmeralda

Spa - Luxury Bahia Principe Esmeralda, Punta Cana: Address, Phone Number, Spa - Luxury Bahia Principe Esmeralda Reviews: 4.5/5

Spa - Luxury Bahia Principe Esmeralda

Spa - Luxury Bahia Principe Esmeralda
4.5
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4.5
18 reviews
Excellent
13
Very good
3
Average
0
Poor
1
Terrible
1

Pedro S
Viseu, Viseu, Portugal14 contributions
Honeymoon
Aug 2021 • Couples
Overall, a great honeymoon and experience. Coming from Portugal during a pandemic, we always felt safe. It's a marvel for the senses: the air smells different, the wildlife is different, the sand is white and thin, the water is warm and the staff is friendly.
However, there were a few things that we felt could have been better. The room smelt slightly of mold and some restaurants left a lot to be desired, we actually suffered a strong stomach ache. Avoid the Italian restaurants and the Asian restaurant, the food there isn't worth your time, in our opinion.
Written 25 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kevin O
Toronto, Canada147 contributions
Another Fabulous Trip @ our second home!!
Dec 2019 • Family
We visited yet again at our second home!! This resort is truly amazing from the grounds, food, beach, rooms and staff. Our Butler Edward is always amazing and ready to help us. Emely from guest services is one amazing girl. She made sure all our requested restaurant reservations were always booked and made sure we were happy all the time. She even arranged a birthday cake for my husband’s birthday that was Gluten Free. Her English is amazing and really should be promoted to a higher level due to her amazing communication and organization skills and lovely personality. She is truly a great girl that goes over and beyond for her guests. Hola Amiga!! The management Yaquelin and Jose are very accommodating and always there to help. The bellboys Ambiorix, Danny, Pedro and Nelson are the best too. Alexandra, and Maria from the pool waitresses are the sweetest and work so hard in the heat making sure you always have a drink in hand, and the bar guys Joaquin, Hugo and Manolo from lobby bar make the best drinks. Anyone wondering about this resort don’t think twice. It’s our second home and will be returning in the summer for the 14th time. We love Esmeralda and keep coming back for the service and staff that are now like family to us. ♥️
Written 4 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alisa2594
Hamilton, Canada3 contributions
Esmeralda
Jan 2020 • Friends
This our 3rd time at the Esmeralda. We love this resort, the food is amazing, and the entertainment staff is great. Marianeli, Juan, Luis on the animation team made our trip. Charly and Francis are the best and kept us well hydrated the entire trip. Would 10/10 recommend this resort.
Written 25 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Neetu K
1 contribution
The best entertainment
Jan 2020 • Family
Having a great time here in Punta Cana , and it’s all because of Luis Berroa. He helped my family and I with all the little things and the entertainment was amazing. He made my son’s birthday very special. A very special thanks to the entire staff at esmeralda! We will definitely visit again!!
Written 19 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Christina M
1 contribution
Never come here!!!
Jan 2020 • Couples
Why is this rated 5* when some aspects of this resort should be rated 1*? Beautiful beach, lovely island but a 5* resort should always allow the guests to make reservations at the a la carte restaurants. This is typical at this resort as it’s not my first time. Though this time it’s my honeumband I thought I’d give them another chance but it’s even worse this time because now guests have to make restaurant reservations online. Here is a summary:
- we arrived yesterday
- due to previous experience went straight to making reservations
- immediately must restaurants are already unavailable for the whole week!! Really? Strike one!
- we manage to book 3 restaurants for 3 out of our 7 nights
- tonight was one of our reservations and guess what? We get there and are told they can’t find our reservation. Really ?? Strike two!!
- we try asking if they will let us in anyway since there’s literally 4 tables occupied. Of course the answer is no. We ask to speak to a manager. Are told to go to reception
- we go to reception and speak to a manager who treats us like stupid tourists who don’t deserve good service. These are the people and attitudes that give these resorts a bad name!!
- I guess I have to go back to Turks and Caicos where every a la carte restaurant (except the Japanese Grill) are NO RESERVATIONS REQUIRED !!

I’ve read numerous reviews about this issue and I’m hoping there will be an impact and changes made! This had to stop! We pay a lot of money for these trips. Don’t advertise all your restaurants if you don’t let us use them!
Shame on you Luxury Bahia!
Written 11 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Maclaum
14 contributions
Wonderful Vacation Venue
Dec 2019 • Family
My family and I are currently staying at the Esmerelda. The staff are extremely kind,helpful and polite. The food is scrumptious and the variety is excellent. The facility is clean and well kept. The pools and beachfront are amazing. Transportation to and from the airport, town and excursions is made very easy. I recommend this resort for your winter getaway . These Punta Canadians are coming back.
Written 12 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michael P
Rhodes Town, Greece13 contributions
Fantastic
Nov 2019 • Solo
Fell in love with this place. Fantastic holiday. Jasmin staff outstanding, They made my holiday. Fab
Written 10 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

katemcguinness322017
West Lothian, UK14 contributions
FANBLOOMIN'TASTIC!
Jul 2019 • Couples
We arrived home yesterday from this fabulous hotel. We honestly had the best time ever. The hotel, rooms, restaurants and the whole resort are immaculate!!! The food is awesome and there is something for everyone at all times day or night. The A La Cartes are top notch and you can dine out every single night if you choose. The beach is beautiful as are the pools. The most amazing people in the world work here and nothing is ever too much trouble. Everyone works extremely hard but smiles and cheerfulness are always on offer. It is great being able to visit the other hotels within the resort but all in all The Esmeralda was/is my favourite. The Ambar is a close second and if you want Adults Only then this one is for you. Anyway, we cannot fault this hotel in any way. LOVED every minute of it! Thanks to everyone of you for making our stay so incredible!
Written 21 July 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Vicki G
Imperial, MO7 contributions
So disappointed in my trip!
Jun 2019 • Family
I've been to a lot of all inclusive resorts. This was by far the worst and I wouldn't go back if it was FREE! The beds were HORRIBLE! I asked for a pillow top after the first night and then it went from horrible to just miserably uncomfortable! Our fridge was not stocked the first 4 days until I complained and it barely cooled anything. But the kicker was that the food was terrible! Even the specialty restaurants were really low average! The only positive comment I can give is the beach was nice and the girls that did the evening entertainment were very good with the children! Will never go back!
Written 23 June 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dwilson00
Wilmington, NC25 contributions
Great Stay for Spring Break
Apr 2019 • Family
We upgraded our stay from Turquesa to Esmeralda upon arrival since we wanted to be closer to the beach. Esmeralda as well as all the grounds were beautiful and the lobby’s open air gave a real authentic feel to the entire property. We had butler service and Ruth was amazing. Any and all needs were taken care of exceeding expectations.
Food was average for an all inclusive resort but the drinks and atmosphere make up for that! All in all we had a great family vacation—my only advice would be to brush up on Spanish!
Written 23 April 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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