Rigo and Leonel are the best in Puerto Plata for customer service and showing you the best time. I was very specific I on what I wanted for our private tour. We did not want to join a group tour because we wanted to go at our own pace. From the beginning, the communication was great with Rigo! We’ve been to Amber Cove/Puerto Plata before so we wanted to see more of it. Rico’s brother, Leonel, gave us an amazing tour the entire day we were in port. Even though Rigo couldn’t be our tour guide for the day, he made sure he greeted us at the port. They were both waiting for us with a smile. The tour was in a nice new van with AC and wifi. We explored parts of Puerto Plata that you normally do not get to see. I mentioned to Rigo that I love fresh tropical fruits and they didn’t let me down. Leonel made sure he pointed out all the tropical fruits on the road and neighborhoods and Eve stopped and picked some fresh fruit for us to try. He took me to a local produce stand on the side of the road to find what the soursop I was looking for. Everything was absolutely incredible and they were so patient with my requests. We were able to explore and feast on delicious local seafood, sampled rum, roll cigars, sightsee, beach, laugh, and so much more. I highly recommend a tour with a Rigo and Leonel.