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Ella Bache Charlestown

Closed Now: 09:00 - 17:30
Open today: 09:00 - 17:30
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Review Highlights
Manicure and Pedicure

Firstly I want to say that the staff were amazing, friendly and definately new what they were... read more

Reviewed 8 July 2017
lrey60
,
Newcastle, Australia
Great experience

Such a relaxing zen atmosphere with friendly professional staff. These guys did an amazing job... read more

Reviewed 7 October 2017
Olivia T
via mobile
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Traveller Overview
  • Excellent73%
  • Very good11%
  • Average0%
  • Poor5%
  • Terrible11%
6 Oct 2017
“Great experience ”
8 Jul 2017
“Manicure and Pedicure”
About
Our warm friendly team at Ella Bache Charlestown welcomes you to our beautiful and tranquil salon, where our professional and passionate Beauty Therapists will pamper you from head to toe. We'll take away your stress and worries so you can escape...more
Closed Now
Hours Today: 09:00 - 17:30
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Suggested duration: 1-2 hours
Contact
Level 2, Charlestown Square, Charlestown, Lake Macquarie, New South Wales 2290, Australia
Website
+61 2 4943 6677
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Reviews (17)
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1 - 10 of 17 reviews
Reviewed 7 October 2017 via mobile

Such a relaxing zen atmosphere with friendly professional staff. These guys did an amazing job - shout out to Emma and Emily! Thanks for making our experience so beautiful

1  Thank Olivia T
Jodi R, Manager at Ella Bache Charlestown, responded to this reviewResponded 11 October 2017

Dear Olivia Thank you for taking the time to review our salon. We really do pride ourselves on going over and above for each and every client. We look forward to seeing you soon The ladies at Ella Bache Charlestown

Reviewed 8 July 2017

Firstly I want to say that the staff were amazing, friendly and definately new what they were doing. I accompanied my friend who was having a deluxe manicure and pedicure as a gift from her daughter. I was also having a deluxe manicure. It was...More

Thank lrey60
Reviewed 4 January 2016

Had been given a voucher for my birthday for a facial, but have always been a bit doubtful after a crap visit at Endota - but Rachel has changed my mind about mall beauty shops. It was amazing, felt totally relaxed, and it was the...More

Thank Sharmingtons
Jodi R, Manager at Ella Bache Charlestown, responded to this reviewResponded 11 October 2017

Dear Sharmingtons Thank you for taking the time to review our salon. We are so happy to hear that we made your birthday special. Take care and we look forward to seeing you soon The ladies at Ella Bache Charlestown

Reviewed 11 October 2015

Jodi and her staff are true professionals, yet make you feel like an old friend. From the moment you walk into the salon you are greeted with such warmth and caring. I have visited the salon for both facials and waxing for the past 2-3...More

Thank Leanne R
JodiR2, Manager at Ella Bache Charlestown, responded to this reviewResponded 14 October 2015

Dear Leanne, thank you so much for taking time out of your very busy renovating schedule to give us such a fabulous review. We really do treasure the relationships we have with our clients. Take care and we look forward to seeing you soon. The...More

Reviewed 15 August 2015 via mobile

I have recently started coming to Ella Bache after having a rather unpleasant experience at another salon. To start with the rooms are always so clean and comfortable, as soon as a lay down I am instantly relaxed even for my waxing! The staff are...More

2  Thank Christinadee86
JodiR2, Manager at Ella Bache Charlestown, responded to this reviewResponded 14 October 2015

thank you so much for taking the time to review our salon. We really do put in all the effort and love to hear such positive feedback. Our team of beauty therapists are the best!

Reviewed 8 August 2015 via mobile

I've used Ella Bachè over the years, visiting many branches and getting my "up keep" in check. To say I was pleased with what I had done is only half the of the service. From the moment I walked back in after a long absence,...More

4  Thank nq2316
JodiR2, Manager at Ella Bache Charlestown, responded to this reviewResponded 14 October 2015

Dear NQ2316, thank you so much for taking the time to review our salon. We really do put in every effort to make every experience memorable. Take care and we look forward to pampering you soon.

Reviewed 6 August 2015

I never give reviews, so this is really something... You know when you walk into a beauty salon and sometimes feel intimidated by the uptight, face-painted, waxy looking ladies behind the counter? This place is not like that AT ALL. Every time I go in...More

3  Thank David W
JodiR2, Manager at Ella Bache Charlestown, responded to this reviewResponded 7 August 2015

Hi David. Thank you for taking the time to review us. We are feeling very privileged to be your first review and a fantastic review at that. Thank you, we all really do strive to give of our best at all times. Emma and Rachael...More

Reviewed 5 August 2015 via mobile

Want the best service money can buy then head to this super friendly team who really know how to make sure you feel special. I wouldn't go anywhere elseMore

2  Thank Rebecca S
JodiR2, Manager at Ella Bache Charlestown, responded to this reviewResponded 5 August 2015

Dear Rebecca, thank you for taking the time to review us on Tripadvisor. We really do value any feedback as we really do strive to be above and beyond when it comes to service. Customer service is always first and foremost at Ella Bache Charlestown....More

Reviewed 25 July 2015 via mobile

My daughter had her wedding party booked in to have nails,facial and when when we all turned up they had no record of us. She had emailed them, talked to them on the phone and went in and gave them her credit card details( they...More

1  Thank Companion586940
JodiR2, Manager at Ella Bache Charlestown, responded to this reviewResponded 28 July 2015

Thank you for taking the time to express your concerns. I can assure you we do care. From the minute the ladies realised what had happened to the minute I returned from holidays in March, it was the first thing I was told and immediately...More

Reviewed 22 July 2015

I have been having my waxing done at Ella Bache since they opened and they are the best! The girls are always so friendly and helpful, they always try and get me in even if they are fully booked

1  Thank Tatiana A
JodiR2, Manager at Ella Bache Charlestown, responded to this reviewResponded 28 July 2015

Dear Tatiana, its always great when you come and see us! Thank you for the review, we offer personal services and we love our relationships and friendships that are built. We looking forward to seeing you soon, the ladies at Ella Bache Charlestown

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