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Bukit Gambang Waterpark Resort

| Bukit Gambang Resort City, Gambang 26300, Malaysia
+60 9-548 8000
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Review Highlights
An enjoyable day with kids

Visited on last school holiday June 2017 with 2 kids. Upon check in at the ticket counter, we... read more

Reviewed 2 days ago
jenchyn
,
malaysia
via mobile
Dissapointed

When doing resort reservation, no information about the closing of Penguin Island. With a 10 months... read more

Reviewed 6 November 2017
mama_iqah
,
Melaka, Malaysia
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Overview
  • Excellent16%
  • Very good30%
  • Average37%
  • Poor8%
  • Terrible9%
Travellers talk about
LOCATION
| Bukit Gambang Resort City, Gambang 26300, Malaysia
CONTACT
Website
+60 9-548 8000
Write a ReviewReviews (131)
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1 - 10 of 122 reviews

Reviewed 2 days ago via mobile

Visited on last school holiday June 2017 with 2 kids. Upon check in at the ticket counter, we have purchase E-voucher as it is cashless for rental of Tube, locker, volleyball, towel Cabana, food and drinks. The E-voucher value is depends on individual/family usage. If...More

Thank jenchyn
Reviewed 6 November 2017

When doing resort reservation, no information about the closing of Penguin Island. With a 10 months old baby, not suitable to bring him to Cocoa Beach.

1  Thank mama_iqah
Reviewed 31 October 2017

Checked in during the school holidays and it was crowded. We took 2 units of the Arabian Bay resort 2 bedroom apartments which is slightly newer than the Caribbean Bay rooms. We expected a fair crowd during school holidays and it turned out that the...More

1  Thank Jahd O
Zahar_BGRC, General Manager at Bukit Gambang Waterpark Resort, responded to this reviewResponded 2 November 2017

Greeting, Thank You for reviewing Bukit Gambang Resort City in Tripadvisor. We thank you for choosing BGRC as your recent holiday destination. We are glad some of our facilities had met your requirement but we had notice there are some discomforts during your stay, we...More

Reviewed 15 September 2017

It's a decent water park. When we visited, my daughter has suddenly grown scared of long water slides and refused to go on any of them. Nonetheless, we enjoyed the tsunami pool and lazy river (though the water is quite dirty). It would be better...More

Thank Joys L
Zahar_BGRC, General Manager at Bukit Gambang Waterpark Resort, responded to this reviewResponded 6 October 2017

Thank you for reviewing Bukit Gambang Water Park in Tripadvisor. We thank you for visiting our park and we value your feedback and we had relay the information to relevant department for the next course of action. Please feel free to meet our Park Personnel...More

Reviewed 10 August 2017

For those adventurous you can slide from the top, they have few options of slides and is recommended to try yourselfMore

Thank nuranio
Zahar_BGRC, General Manager at Bukit Gambang Waterpark Resort, responded to this reviewResponded 6 October 2017

Thank you for reviewing Bukit Gambang Water Park in Tripadvisor. We are glad to hear that our park and facilities meeting your expectation and we thank you for visiting our park. We value your feedback and we had relay the information to relevant department for...More

Reviewed 1 August 2017

i love this place.. i love when they put sand and make it looks like beach. its amazing with all of their stuff. i love the water sliding and lazy pool. the locker is highly secured and the place is so large. a bit tired...More

2  Thank zuikram93
Zahar_BGRC, General Manager at Bukit Gambang Waterpark Resort, responded to this reviewResponded 6 October 2017

Thank you for reviewing Bukit Gambang Water Park in Tripadvisor. We are glad to hear that our park and facilities meeting your expectation and we thank you for visiting our park. We value your feedback and we had relay the information to relevant department for...More

Reviewed 13 May 2017 via mobile

So, ive been there. The place is quite nice! Totally nice. But, the lifeguards do not do their job. And they play phones, let us play with the slides by ourselves, asked us to check if the line is clear or not. You r the...More

2  Thank delil4h
Zahar_BGRC, General Manager at Bukit Gambang Waterpark Resort, responded to this reviewResponded 6 October 2017

Thank you for reviewing Bukit Gambang Water Park in Tripadvisor. We are glad to hear that our park and facilities meeting your expectation and we thank you for visiting our park. We value your feedback and we had relay the information to relevant department for...More

Reviewed 8 May 2017 via mobile

Very dirty. The water colour was mixture of brown & green. Sands and leaves in almost every pool. Slides was ok. I love the family slides among all. However, the life guards was too busy with their HP the entire time. Especially if u go...More

5  Thank SingaporeYoungCouple
Zahar_BGRC, General Manager at Bukit Gambang Waterpark Resort, responded to this reviewResponded 6 October 2017

Thank you for reviewing Bukit Gambang Water Park in Tripadvisor. We are glad to hear that our park and facilities meeting your expectation and we thank you for visiting our park. We value your feedback and we had relay the information to relevant department for...More

Reviewed 2 May 2017

Since no outside food policy, I had no choice to have chicken rice + drink (i chose 100plus isotonic) for RM12.80 at the food court. Not to mention pretty pricey, it was kid portion with terrible taste. Even the isotonic drink taste different. Simply not...More

3  Thank Mohd Alfisyahr M
Zahar_BGRC, General Manager at Bukit Gambang Waterpark Resort, responded to this reviewResponded 6 October 2017

Thank you for reviewing Bukit Gambang Water Park in Tripadvisor. We thank you for visiting our park and we value your feedback and we had relay the information to relevant department for the next course of action. Please feel free to meet our Park Personnel...More

Reviewed 23 April 2017

We liked how the waterpark had many sections to suit interests of different age group. We started in the penguin area, which had simple attractions for the kids and when they were bored with that, we took a floating journey down the 'rapids' and this...More

Thank Kingrat11
Zahar_BGRC, General Manager at Bukit Gambang Waterpark Resort, responded to this reviewResponded 6 October 2017

Thank you for reviewing Bukit Gambang Water Park in Tripadvisor. We are glad to hear that our park and facilities meeting your expectation and we thank you for visiting our park. We value your feedback and we had relay the information to relevant department for...More

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Questions & Answers
delil4h
13 May 2017|
Answer
Response from AbdKareem | Reviewed this property |
I think this question should be posted to the water park management, not a traveler like me
0
Votes