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Certificate of Excellence
What Makes It Special
No trip to Tokyo is complete without a visit to the city’s shops, which are world-famous for their attentive staff, stylish interiors and impressive variety of products and services. Located just across from Shinjuku Station, the Takashimaya Times Sq ...
Traveller Overview
  • Excellent29%
  • Very good51%
  • Average20%
  • Poor0%
  • Terrible0%
Travellers talk about
“tokyu hands”(17 reviews)
“tokyo hands”(5 reviews)
5-24-2 Sendagaya, Shibuya 151-8580, Tokyo Prefecture
+81 3-5361-1111
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Store Directory
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Other Branches Nearby
  • TAKASHIMAYA Nihombashi Store
Shopping Tips
Takashimaya Shopper’s Card Receive a Takashimaya Shopper’s Card when you show your passport at the specified place within each store, such as the Tax Refund Counter. Takashimaya Shopper’s Card offers a five percent discount. Tax Refund Counter: 11th Floor, Main Building (10:00~20:00) Information: Information on floors and brands in English and Chinese. Please inquire here about store announcements and lost and found property: JR Exit on the 1st and 2nd floor. Cloak room: Temporarily keeping purchases and hand luggage on the 2nd floor. Please note that we cannot accept items such as valuables, pets, and precision machines. Please ask sales staff members for details. Rental strollers (A): Available at JR Exit on the 1st floor, Kids Club Counter on the 9th floor, and in front of babies' chahging room on the 9th floor. Coin locker: At JR Exit on the 1st floor and skywalk to annex on the 5th floor. "Fees range from ¥200 to ¥500 a day based on item size. Coin locker with refrigerator: On basement and 12th floors. ¥100 a day. ATM: Mitsubishi Tokyo UFJ Bank and JP Bank ATMs on the 5th floor. *Please note that they may not be in service on year-end and New Year's holidays. Mitsubishi Tokyo UFJ Bank ATMs accept JCB, China Union Pay, and Discover Cards. JP Bank ATMs accept China Union Pay. Baby care: Changing diapers and nursing: 9th and 14th floors. Overseas shipment service: 7th floor
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Most Helpful Positive Review
Reviewed 27 February 2017 via mobile

The 16-storey Takashimaya Times Square is on the south side of Shinjuku Station. Takashimaya Shinjuku is the anchor tenant, taking up most of the extensive retail space. The second major tenant is the delightful DIY and hobby store Tokyu Hands. It covers seven floors and...More

6  Thank ECFoodNTravels
Most Helpful Critical Review
Reviewed 23 April 2018 via mobile

We were there during "the lucky bag" season and there were crowds of people in the stores. A lot of brands, European and Japanese. If you want to enjoy this place more, go on some ordinary day when it is less crowded. It is connected...More

1  Thank InfinitePower
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All reviews tokyu hands tokyo hands department store shinjuku station tax refund high end kinokuniya bookstore cakes and pastries retail therapy great store basement food shopping experience the upper floors gifts diy cosmetics purchase
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1 - 10 of 54 reviews
Reviewed 5 October 2018

Well of course when you have a 14 year old daughter and a fashionable 16 year old son this is a destination that you might visit when holidaying in Tokyo. It's right near the Shinjuku train station and has all the best designer companies. There...More

1  Thank MarisaH237
Reviewed 17 September 2018

We were here for dinner but as we had lots of time beforehand we went to the kiddies' floor. Extremely expensive clothing...! But it was so nice to be on a floor where kids are most welcome! There was a particular area for kids to...More

Thank Mai H
Reviewed 24 August 2018

Right by the Shinjuku train station, and you can see the Docomo tower with the clock. You'll find many hours in there as there are so many floors, and so much to see. Must see Tokyu Hands. In Japan stores are alll vertical so there...More

3  Thank Kathy W
Reviewed 6 August 2018

The main reason I enter the shopping mall was to find the prayer room for muslim. It was located in the building. Its not hard to find bcoz I already asked the tourist information center . the prayer room was clean and perfectly managed by...More

1  Thank ana_kecik
Reviewed 29 July 2018

It was a great place to window shop but we didn't make any purchases. The restaurnats on the upper floors were too pricey for us but we found some eats in the basement food court. Excellent little bakeries.

Thank Iceman272
Reviewed 15 July 2018 via mobile

HUGE MALL, kind of like NYC macy's only alot bigger. 14 stories high, 3 of them food. Right on shijuku JR station

1  Thank itaygross
Reviewed 25 May 2018 via mobile

Huge complex with a lot of shopping and a variety of shops. You can spend a day here. A lot of food eateries too. Just up from the Shinjuku station. Worth visiting.

Thank ngofam
Reviewed 5 May 2018 via mobile

There is so much to shop for here. Lots of different price points too. Many restaurants but we didn’t try them. Very polite employees also.

2  Thank fizzy1991
Reviewed 23 April 2018 via mobile

We were there during "the lucky bag" season and there were crowds of people in the stores. A lot of brands, European and Japanese. If you want to enjoy this place more, go on some ordinary day when it is less crowded. It is connected...More

1  Thank InfinitePower
Reviewed 28 March 2018

I always come here when I am in Japan, mainly to visit the Tokyu Hands store (my fave store, and fave location). I can spend hours in there!

1  Thank Chr15t1n3
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Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
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Questions & Answers
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4 September 2016|
Response from icb5 | Reviewed this property |
There are sit down restaurants located at the top 2 floors of the department store. Hope that helps!