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Traveller Overview
  • Excellent54%
  • Very good35%
  • Average11%
  • Poor0%
  • Terrible0%
23 Jul 2019
2 Jul 2019
“Loved the Hotel; Parking Fee Not So Much.”
Suggested duration: < 1 hour
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335 Powell St, Union Square, San Francisco, CA 94102-1804
Union Square
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Westin St. Francis (hotel) Tours and Tickets
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Reviews (17)
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1 - 10 of 12 reviews
Reviewed 24 July 2019 via mobile

Our experience was made so fantastic by the wonderful welcome and service provided by Audrey, night time front desk. She was helpful, courteous, and so very personable. Thank you. Joan

Date of experience: July 2019
Thank joanz343
Reviewed 2 July 2019

Beautiful hotel, inside and out. Great location right on Union Square. Easy walking distance to restaurants, shopping, and great little local bars. The lobby area is absolutely gorgeous and our room was more spacious than any I’ve recently been in. Everything was impeccable; the service,...More

Date of experience: June 2019
Thank llbaker16
Reviewed 27 June 2019

We visited this hotel while the Marriott employees were picketing outside. Despite the 24/7 chanting right outside the hotel entrance, the Westin’s service was great. This was pretty impressive as many of their regular employees were not clearly not working. The lobby that is open...More

Date of experience: October 2018
Thank gmgOc
Reviewed 15 June 2019 via mobile

The hotel was great, the receptionist Elaine Vai provided a really great service for us and also she speaks chinese which really helps since my dad is not fluent in english

Date of experience: June 2019
Thank derickkarsten
Reviewed 9 June 2019 via mobile

Stay in the old tower as it’s been remodeled and better rooms. Doorman are great! One wears fresh boutonnières each day and gives away to a guest at nite! They should add music to the outside awning as we wait for Uber / Lyft!

Date of experience: June 2019
Thank Ebok76
Reviewed 5 June 2019 via mobile

The location of the hotel is perfect for us. It was near all the places we wanted to visit. The facilities was okay and the staff was very friendly.

Date of experience: May 2019
Thank Timothy C
Reviewed 19 May 2019

The hotel location was very centrally located to everything we wanted to visit and see over the weekend. What was impressive, was the instant service we received as soon as we arrived. The doorman (I wish I had got his name) provided a very friendly...More

Date of experience: May 2019
Thank Jason F
Reviewed 7 May 2019 via mobile

Great location and wonderful lobby, but that’s all. Relying on history wont take it much further. Once past the grandeur of the entrance you will find barely any amenities and the smallest rooms I’ve ever had in any American hotel (see photo that is literally...More

Date of experience: May 2019
Thank enlesumr
Reviewed 30 April 2019 via mobile

Located in Union Square this is the place to stay for business or pleasure. This beautiful hotel is large and very comfortable, modern yet screams San Francisco of an earlier day. Great place while on a pleasure trip or hosting a business conference. Walking distance...More

Date of experience: September 2018
Thank TommyTucker321
Reviewed 13 March 2019

We recently treated my dad, age 96, and his wife, to a stay here as part of a Christmas present. The hotel staff was fantastic, helping us arrange for their stay, including a wonderful room. They had a great time, eating both lunch and dinner...More

Date of experience: February 2019
Thank JanetJD
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