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Traveller Overview
  • Excellent3%
  • Very good4%
  • Average0%
  • Poor4%
  • Terrible89%
2 weeks ago
“Transfer from JFK to Hotel - taxi service”
4 Sep 2019
“Disgrace”
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SF Best Limousine Tours and Tickets
from US$450.00
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Reviews (62)
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1 - 10 of 54 reviews
Reviewed 2 weeks ago

What a rip off!!!! Do NOT book this company through EXPEDIA or any other booking site. I thought pre-booking a transfer would be a beneficial position to be in rather than booking a yellow cab to our hotel. Well how silly was I. This company...More

Date of experience: September 2019
Thank TOllicamm
Reviewed 5 September 2019

I booked via Expedia 2 transfer services with them for my holidays in USA, one from San Francisco Airport to my hotel and back, and another one from JFK to my hotel and back. I was traveling with my two little kids aged 1 and...More

Date of experience: August 2019
Thank Rosa L
Reviewed 4 September 2019 via mobile

Never turned up We were told to go to collection point on arriving at airport , stood there for over an hour , rang driver and head office and no one picked up phone. Eventually were told by email our driver had arrived and gone...More

Date of experience: August 2019
Thank petergU2437YR
Reviewed 25 August 2019

Absolute cowboys. Why are Expedia inflicting this upon their customers?? They failed to pick us up as we were delayed, no refund. They are impossible to contact to confirm return journey. They just showed up and hour and a half early at the hotel, only...More

Date of experience: August 2019
1  Thank warrendillon1969
Reviewed 12 August 2019

When we tried to call the number as requested when booking, we kept getting ‘mail box full’. Then when we eventually got to speak to a human, he said he was 20 minutes away and turned up 45 minutes later. On the return trip, the...More

Date of experience: August 2019
1  Thank Nicky H
Reviewed 6 August 2019

Booked this company through Expedia. We were told to call when we arrived at LaGuardia and were given two different phone numbers. Both numbers went straight to voicemail, and their mailboxes were full. As a result, we were never picked up. When I contacted Expedia,...More

Date of experience: August 2019
1  Thank JeanieBond
Reviewed 27 April 2019 via mobile

Unfortunately I made a bad choice and booked this company spur of the moment through Expedia for an airport transfer from lower Manhattan to JFK. Once I read the reviews I started to be concerned. My confirmation email only stated the day of pick up,...More

Date of experience: April 2019
1  Thank Chafster
Reviewed 23 April 2019

We booked airport transfers with SF Best Limousine via Expedia, from JFK New York with return. My booking did not include a meet & greet service, which was clearly stated on my documents, only to proceed through customs, collect luggage then ring for a driver...More

Date of experience: April 2019
3  Thank Gilly_Br
Reviewed 17 April 2019

We booked this transfer service through Expedia. It was the cheapest and I know why. The van that picked us up was dirty and smelled like smoke. The driver was reckless and rude. He even tapped another vehicle in traffic and used profanity (which was...More

Date of experience: April 2019
2  Thank chisty b
Reviewed 16 April 2019

We landed in JFK, New York at 4.30pm. I had received a text message from SF Best Limousine (The name is even a joke) the night before stating to let them know when we have landed and passed immigration so that the driver could be...More

Date of experience: April 2019
2  Thank Arifa78652
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