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Ruby Falls: Tours & Tickets

Closed Now: 08:00 - 20:00
Open today: 08:00 - 20:00
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Certificate of Excellence
Traveller Overview
  • Excellent50%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“tour guide”(603 reviews)
“light show”(202 reviews)
About
ADVENTURE AWAITS! Ruby Falls is the tallest and deepest underground waterfall open to the public in the United States. Take a guided Classic Waterfall Tour, Lantern Tour or Extended Cavern Experience Tour along the scenic cavern trail to the...more
Certificate of Excellence
Closed Now
Hours Today: 08:00 - 20:00
Suggested duration: 2-3 hours
Contact
1720 Scenic Hwy, Chattanooga, TN 37409-1163
Website
+1 423-821-2544
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Ruby Falls Tours and Tickets
from US$83.00
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from US$50.00
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from US$135.98
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from US$381.00
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from US$143.75
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Reviews (6,553)
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Traveller rating
3,099
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Show reviews that mention
All reviews tour guide light show underground waterfall elevator ride beautiful waterfall under ground natural wonder take pictures rock formations half mile wait in line worth the trip gift shop lookout mountain incline railway stalagmites jokes
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1 - 10 of 6,369 reviews
Reviewed today

Expensive outing. I'm glad I didn't have kids with me. And ticket agent said there were no discounts for military (or AAA for that matter). I was surprised, considering Tennessee claims to "support our troops." Prepare to stand in line to buy tickets (15-20 minutes),...More

Date of experience: October 2019
Thank BFBs
Reviewed today via mobile

Yes, it is touristy, but everyone should see it once. The tours are very well organized and our tour guide was wonderful.....knowledgeable and fun! The caverns and falls were worth the visit. We went on a Monday morning to avoid the crazy weekend crowds.More

Date of experience: October 2019
Thank Sueville222
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded today

Hi Sueville222, We agree, Ruby Falls is indeed a must see! Explorers who witness Ruby Falls in person are truly awestruck when they see the natural wonder! Thank you for your wonderful review and for exploring with us. We hope to see you again soon...More

Reviewed 2 days ago

I had visited Ruby Falls back when my kids were little but remembered little about it. It was part of a 3-attraction visit ticket and it was 98 degrees above ground, so we decided to go again. Having been to lots of caverns, Ruby Falls...More

Date of experience: October 2019
Thank Grandbon_10
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi Grandbon_10, Welcome back to Ruby Falls! WOW, 50 years! We bet you enjoyed seeing the brand new ticket atrium, Village Gift Shop and Blue Heron Overlook venues that were added last year. Thank you again for exploring with us we look look forward to...More

Reviewed 2 days ago

The constant stopping to let the other groups exit the cave was a little annoying and there wasn't a whole lot to see prior to the falls, but overall it wasn't bad.More

Date of experience: October 2019
Thank Jennifer C
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi Jenifer C, We are sad to hear that the natural beauty of the cavern did not inspire you. On the way to the falls, there are plenty of amazing stalactites and stalagmites formations to observe and obsess over. It's incredible to know that nature...More

Reviewed 3 days ago

Enjoyable and worth doing once. An interesting underground walk to to a pretty waterfalls. Interesting story of the discovery.

Date of experience: October 2019
Thank spinman15
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi spinman15, Thank you for exploring with us and leaving feedback of your Ruby Falls adventure. We hope to see you again soon because there is always something new to discover at Ruby Falls. Never stop exploring, The Ruby Falls Team

Reviewed 3 days ago

Family visit with 3 kids under 13. Nice cave experience with the unique feature of a waterfall. Our tour guide was featured in the introductory video and was entertaining. If you are in Chattanooga, I definitely recommend the visit, but beware the crowds. Note that...More

Date of experience: October 2019
Thank Glenn G
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 2 days ago

Hi Glenn G, We are so pleased that you had a wonderful time exploring Ruby Falls and that your tour guide made your adventure fun and memorable! We strongly encourage guests to arrive early to explore in order to secure a close parking spot and...More

Reviewed 4 days ago

Very knowledgeable tour guide! Many formations! Falls would have been prettier without the colored lights shining on them.More

Date of experience: October 2019
Thank Z1837KRcathyb
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Hi Z1837KRcathyb Thank you for exploring with us. We are so pleased to know that you enjoyed your cavern adventure. However, we are sorry to hear that you didn't enjoy the colored lights that were presented in the falls room. Our goal with the show...More

Reviewed 4 days ago via mobile

Really enjoyed our tour. Very friendly people and the fall was so beautiful. Our tour lady was also very informative.More

Date of experience: October 2019
Thank Linda W
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Hi Linda W, Thank you for exploring with us and for taking time to leave a review of your first Ruby Fall adventure! We are so pleased to know that you enjoyed exploring the cavern and witnessing the falls in person. It truly is a...More

Reviewed 4 days ago via mobile

Amazing waterfall inside a cave. Only a 1 mile round trip through the cave while seeing many formations, no Carlsbad, but they have a waterfall! Tour guide was very pleasant and informative. Worth the reasonable fee of $22More

Date of experience: October 2019
Thank Golfdbr
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Hi Golfdbr, Ruby Falls is indeed well worth your time to witness an amazing waterfall inside a cave! We appreciate you exploring with us and providing feedback of your experience. We hope to see you again soon for there is always something new to discover...More

Reviewed 5 days ago via mobile

Of course when in Chattanooga you have to come to Ruby Falls. The tour itself took about an hour and a half. Just make sure to book ahead of time because when we first showed up the wait time was 2+ hours. The waterfall was...More

Date of experience: October 2019
Thank KevinJukes
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi KevinJukes, Thanks for exploring with us and leaving a review about your wonderful Ruby Falls experience! We recommend guests who might be particularly sensitive to tighter quarters to plan to arrive before 10AM to avoid peek crowds. When you arrive early to Ruby Falls,...More

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Questions & Answers
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COYOTE1950
26 September 2019|
AnswerShow all 4 answers
Response from GoldWingRose | Reviewed this property |
I’m sure their website has information. I don’t remember since I don’t qualify.
0
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COYOTE1950
26 September 2019|
AnswerShow all 5 answers
Response from MissyM509 | Property representative |
Hi thanks for your question and for your service! Ruby Falls does offer $2 off Classic Waterfall Tour admission for active military personnel. Discount is not available on combo tickets or add on specials. Discount is not... More
0
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Travel_Addict_Cyprus
18 September 2019|
AnswerShow all 12 answers
Response from HeatherandKelci | Reviewed this property |
My adult daughter and I went in August. The falls are breathtaking. If u go in the morning hours the groups are smaller.
1
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