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Party of 6 inc.grandchildren ages 5 & 12. Email said the tour began at 9:00am. Website said it was a 3.5 hour tour. We hurried off of the ship to get to the office - arriving a few minutes before 9:00am .There were 5 other...More
The only reason I didn’t rate it excellent is because we had a hard time finding the tour office. We did receive an email with instructions AFTER the cruise when I had internet access again. In an unfamiliar foreign land, it made us a little...More
We had a little trouble finding the store at first and walked right past it. They did have our names listed outside the store but we were looking for the shore excursion name and not ours. Our tour guide Caralina was excellent and was very...More
Initially, it was hard to find store front to check in with no Instructions in the email. There was a bit of a delay waiting to leave. Then, all 15 of us went into a 14 passenger van. Yep, you read that right. They did...More
Our tour was wonderful! Since there were only 6 people on our tour, we got lots of individual attention. The guides were very knowledgeable and seemed to have a genuine love of the area. The only negative was that we had a bit of trouble...More
The meeting place was a little walk from the port but it was nice because we got to walk through all of the shops restaurants. On the way they have a dolphin reef which is cool and bird exhibits. We went with my parents, brother,...More
Our ship was diverted to Costa Maya due to weather. We booked online just 2 days prior to arrival in port. Finding the location was a bit tricky, not because of the tour company instructions but because the pier shopping area makes it almost impossible...More
Great trip! The only thing was; they sent the clearest direction to their shop the day of the trip... we didn’t have cell service in Mexico or ok the cruise we were on! Besides that it was a great trip! Roberto was extremely informative. We...More
This was the most disappointing excursion of any I’ve been on. We arrived at the waiting point from our ship where we were told we would be walking 2 blocks to get our segway training. It was not even close to being 2 blocks. More...More
To be able to see and touch this amazing piece of World History is AMAZING!. The drive from the port to this site takes about 1 hour. While on our air conditioned bus ( which held about 12 people), our guide ( Carolina) explained the...More
There are restrooms at the shops where you off-load for your tour. There are one or two steps up from the parking lot level into the open market style shops where the restrooms are, but there may have been a ramp as well... More
There are restrooms at the shops where you off-load for your tour. There are one or two steps up from the parking lot level into the open market style shops where the restrooms are, but there may have been a ramp as well. The restrooms are not as nice as you might wish for, but I’ve seen worse at lonely old gas stations. Toss some hand sanitizer in your backpack, and you’ll be good to go.