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  • Excellent0%
  • Very good28%
  • Average0%
  • Poor14%
  • Terrible58%
2 Apr 2019
“So terrible!”
23 Aug 2019
“Canada”
About
major tour operator in NYC,We offer bus tours cover east coast area of USA.Universal Vision - Jupiter Legend has a large number of loyal customers because of its experienced tour guides and excellent customer services. We always pay close attention...more
Contact
3720 Prince St suite 2e, 2e, Flushing, NY 11354-4499
Website
+1 212-334-4222
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Universal Vision Tours and Tickets
from US$325.00
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Reviews (12)
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1 - 10 of 12 reviews
Reviewed 3 weeks ago via mobile

Our tour guide on the last day of our tour in Chicago was Mandy (Chinese name 小红, cell phone ending 0786) and she arrived 30 minutes late to pick us up for the day, which delayed our already tight schedule as we are flying out...More

Thank kkkzzzzz
Odyssey62481894814, Manager at Universal Vision, responded to this reviewResponded 3 weeks ago

Thank you so much for sharing your feedback about our service. We highly value any feedback and suggestion to improve our service quality. Meanwhile, please accept our sincere apology for any inconvenience. On resolving your issue, could you please send your tour detail information to...More

Reviewed 4 weeks ago via mobile

Excellent tour. Fun history facts.Sam was so knowledgeable and humorous. History comes alive with his excellent teaching!!! Long day but filled with so many details that the time just flew. Sam is a fabulous driver as well. You can see that he loves his job...More

Date of experience: September 2019
Thank Marlene H
Odyssey62481894814, Manager at Universal Vision, responded to this reviewResponded 4 weeks ago

Thank you for your feedback! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provided! We look forward to welcoming you back on your next visit to Jupiter Legend Corporation!

Reviewed 29 August 2019 via mobile

We just got back from this tour today... Ken, our tour guide, had a great sense of humor and along with his jokes and facts, made the tour enjoyable. Although the schedule was really cramped, Ken’s time management was exceptional, and made the cramped schedule...More

Date of experience: August 2019
Thank gisticc
Odyssey62481894814, Manager at Universal Vision, responded to this reviewResponded 30 August 2019

8/30/2019:Thank you for your feedback! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provided! We look forward to welcoming you back on your next visit to Jupiter Legend Corporation!

Reviewed 23 August 2019

Boris, the tour guide was a professional from the beginning to the end of the trip. He maintained group harmony with humor, patience, and knowledge of locations. I would highly recommend Boris to future travelers and I hope that I will be fortunate to have...More

Date of experience: August 2019
1  Thank happywayfarer
Odyssey62481894814, Manager at Universal Vision, responded to this reviewResponded 26 August 2019

8/26/2019:Thank you for your feedback! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provided! We look forward to welcoming you back on your next visit to Jupiter Legend Corporation!

Reviewed 23 August 2019

in the end they tell you that you have to give a driver $ 20 COMPULSORY tip, so you have to take this price increase into account

Date of experience: August 2019
Thank Jarasierras
Reviewed 29 July 2019 via mobile

It was our second time with tours4fun, the first time (tour 4 days Canada) we got a fantastic guide (VICKY) that made the schedules so tight to visit the cities were more enjoyable. However, this time with the SIMON guide, it was a horrible experience...More

Date of experience: July 2019
Thank adriancortijo4
Odyssey62481894814, Manager at Universal Vision, responded to this reviewResponded 7 August 2019

Thank you so much for sharing your feedback about our service. We highly value any feedback and suggestion to improve our service quality. Meanwhile, please accept our sincere apology for any inconvenience. On resolving your issue, could you please send your tour detail information to...More

Reviewed 15 July 2019

Me and my family went to a 2 days Niagara falls tour from NYC. Overall, the journey was good but the tour guide's behavior towards my family ruined our whole vacation. Tour guide named Lillian was very rude to my parents. I don't know if...More

Date of experience: July 2019
Thank safkar123
Odyssey62481894814, Manager at Universal Vision, responded to this reviewResponded 23 July 2019

Thank you so much for sharing your feedback about our service. We highly value any feedback and suggestion to improve our service quality. Meanwhile, please accept our sincere apology for any inconvenience. On resolving your issue, could you please send your tour detail information to...More

Reviewed 9 June 2019 via mobile

Horrible experience, third world tour in a First World country, assigned a number by our Chinese guide who refused to learn our names, perhaps as English was not a language she spoke. We were given a derelict tour bus with a Chinese driver We were...More

Date of experience: May 2019
Thank 7buckr
Odyssey62481894814, Manager at Universal Vision, responded to this reviewResponded 10 June 2019

Thank you so much for sharing your feedback about our service. We highly value any feedback and suggestion to improve our service quality. Meanwhile, please accept our sincere apology for any inconvenience. On resolving your issue, could you please send your tour detail information to...More

Reviewed 8 June 2019 via mobile

We joined a 8D7N tour covering Philadelphia, Washington DC, Corning Museum, Niagara Falls, Toronto, Montreal, Quebec, Boston and New York. The tour fare covered the coach and hotel accommodation. Our rooms were at good hotels and of good size. Meals were at own expense and...More

Date of experience: June 2019
Thank wyewye33
Odyssey62481894814, Manager at Universal Vision, responded to this reviewResponded 10 June 2019

6/10/2019:Thank you for your feedback! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provided! We look forward to welcoming you back again soon!

Reviewed 8 June 2019 via mobile

I do not recommend Universal Vision. First of all , almost all the tour guides are sooooo rude for most of the visitors, unpleasant and raucous. Secondly, whenever or wherever we were we had’t got time to think about a place or got any thrill...More

Date of experience: June 2019
Thank sofix1234
Odyssey62481894814, Manager at Universal Vision, responded to this reviewResponded 10 June 2019

6/10/2019:Thank you so much for sharing your feedback about our service. We highly value any feedback and suggestion to improve our service quality. Meanwhile, please accept our sincere apology for any inconvenience. On resolving your issue, could you please send your tour detail information to...More

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Questions & Answers
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Beverly D
30 September 2019|
Answer
Response from 7buckr | Reviewed this property |
run for the hills! I would suggest no other tour company could provide a worse experience.
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