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Open today: 08:00 - 19:00
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Certificate of Excellence
Traveller Overview
  • Excellent76%
  • Very good10%
  • Average3%
  • Poor2%
  • Terrible9%
Travellers talk about
“city tour”(83 reviews)
“los cabos”(133 reviews)
“tequila tasting”(51 reviews)
About
When our costumers use a Gray Line services, they know they are buying quality, convenience and peace of mind whenever they travel. We are your best source for professional and personalized transportation service.
Certificate of Excellence
Open Now
Hours Today: 08:00 - 19:00
Contact
San Jose del Cabo 23400, Mexico
Website
+52 624 146 9410
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Gray Line Los Cabos Tours and Tickets
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Reviews (1,119)
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Traveller rating
774
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All reviews city tour los cabos tequila tasting glass bottom boat shuttle service great service sunset cruise airport transportation riu palace glass blowing shared shuttle return trip boat ride glass factory no issues time share within minutes
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1 - 10 of 1,069 reviews
Reviewed 5 days ago via mobile

Took wrong route to bypass tolls. Added hour to trip. Lots of confusion. Googled transcabo got grey line somehow. Not sure why. Transcabo good. Grey line less than good.

Date of experience: October 2019
Thank Global296330
Reviewed 6 days ago via mobile

Always professional and punctual. We have had both private transportation and shared rides. Never disappointed.More

Date of experience: October 2019
Thank mattsandmichelles
UserExperience01, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this reviewResponded 5 days ago

Hello, Good Morning Matt Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service during your recent trip. We are always improving our service, in order to provide the best customer experience in Cabo! We...More

Reviewed 1 week ago

We did the Cabo/San Juan tour and really enjoyed it. Luis did a very good job talking and showing us the area. You could tell he really enjoyed his job. Arranged a special birthday wish for my wife at our lunch stop. He also went...More

Date of experience: September 2019
Thank Lakelife_conroe
UserExperience01, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this reviewResponded 6 days ago

Hello, Good Morning Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service during your recent trip. We are always improving our service, in order to provide the best customer experience in Cabo! We hope...More

Reviewed 1 week ago

Always on time and friendly service. Vehicles are clean and minders. Have use this service a few times and never had a problem.More

Review collected in partnership with this attraction
Date of experience: September 2019
Thank rkath2019
UserExperience01, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this reviewResponded 6 days ago

Hello, Good Morning Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service during your recent trip. We are always improving our service, in order to provide the best customer experience in Cabo! We hope...More

Reviewed 1 week ago via mobile

We have repeatedly used Gray Line for airport transfer and enjoy great service. Always on time. Our driver David, provided advice and very respectful.More

Thank Departure06908762920
UserExperience01, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this reviewResponded 6 days ago

Hello, Good Morning Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service during your recent trip. We are always improving our service, in order to provide the best customer experience in Cabo! We hope...More

Reviewed 1 week ago

Tour worth a lifetime experience I will never forget. Lenin, our tour guide has plenty on knowledge about the city of Cabo and history of San Jose. Our driver was careful getting us from point A to B. Best tour that was beyond my expectations....More

Date of experience: September 2019
Thank TERNESHA S
UserExperience01, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this reviewResponded 6 days ago

Hello, Good Morning Ternesha Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service during your recent trip. We are always improving our service, in order to provide the best customer experience in Cabo! We...More

Reviewed 1 week ago

no complaints other than more signage would be nice... I was warned about the flock of time share sales people that would approach me when I left the security and even knowing that they almost had me convinced i was where I needed to be....More

Review collected in partnership with this attraction
Date of experience: September 2019
Thank michelle08172019
UserExperience01, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this reviewResponded 6 days ago

Hello, Good Morning Michelle Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service during your recent trip. We are always improving our service, in order to provide the best customer experience in Cabo! We...More

Reviewed 1 week ago

I have used Gray Line the last two trips to Cabo, they were always right there at the airport and on time at the Hotel for the return. Vehicles are roomy and clean and the drivers were always helpful with information etc.More

Review collected in partnership with this attraction
Date of experience: September 2019
Thank anabenko
UserExperience01, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this reviewResponded 6 days ago

Hello, Good Morning Ana Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service during your recent trip. We are always improving our service, in order to provide the best customer experience in Cabo! We...More

Reviewed 1 week ago

Pickup and drop off went perfectly fine. Would use them again. Driver was chatty and very informative about Mexico's new economy and tourist destinations.More

Review collected in partnership with this attraction
Date of experience: October 2019
Thank Roam32146503431
UserExperience01, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this reviewResponded 1 week ago

Hello, Good Morning Roam Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service during your recent trip. We are always improving our service, in order to provide the best customer experience in Cabo! We...More

Reviewed 1 week ago

It took us a while to figure out how to use our phones in Mexico so for a little bit we worried about not having our reservation information ready. Luckily the Gray Line staff had our name and were able to pull up their print...More

Review collected in partnership with this attraction
Date of experience: September 2019
Thank Berenice M
UserExperience01, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this reviewResponded 1 week ago

Hello, Good Morning Berenice Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service during your recent trip. We are always improving our service, in order to provide the best customer experience in Cabo! We...More

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Questions & Answers
Ask a question
lashaviol
7 July 2019|
AnswerShow all 2 answers
Response from NormaGazga | Property representative |
Hello , thank you for your comments. The pick ups for the City Tour are assigned according to the Hotel where you are staying. Once you have booked your City Tour, please contact our local 146 - 9410 Ext. 1012 or 1013 in... More
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S531LKambers
11 April 2019|
AnswerShow all 2 answers
Response from UserExperience01 | Property representative |
Hello, Good Morning Regarding specific prices for transportation please contact one of our Call Center Agents for further information via telephone number at 01 624 146 9410 or via email at international@graylineloscabos... More
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Freddie R
9 June 2018|
AnswerShow all 4 answers
Response from NormaGazga | Property representative |
Hello, thank you for contacting us. I will suggest to contact our office please US number: 206-331- 3812 and make reservation as soon as possible. Our Call Center department will be happy to arrange it for you. Sincerely,
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