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Cenotes Casa Tortuga Tulum: Tours & Tickets

278 Reviews

#8 of 61 things to do in Tulum

Nature & Parks, Caverns & Caves

Closed Now: 09:00 - 18:00

Carretera Cancun-Tulum Km239 | Pasando Cenotes Labna-ha, Tulum 77780, Mexico

Open today: 09:00 - 18:00

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Certificate of Excellence

Traveller Overview

4.5 278 reviews

Excellent68%
Very good21%
Average6%
Poor2%
Terrible3%

Certificate of Excellence

Closed Now

Hours Today: 09:00 - 18:00

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Suggested duration: 1-2 hours

What travellers are saying

Recommend getting a local Taxi driver to take you out there and wait for you which should cost in the range of $800 pesos for the full round trip.

The main tour package was really good it takes you into three cenotes the last one is the best it's a open cenote with crystal clear water it's so beautiful.. we enjoyed it so much because the time we went it was...

The third and largest cenote has a number of places from which one can jump and is more of an open air swimming hole with areas of sun as well as shade.

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Carretera Cancun-Tulum Km239 | Pasando Cenotes Labna-ha, Tulum 77780, Mexico

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1 - 10 of 142 reviews

502davy_

Reviewed yesterday via mobile

Terrible

Rude staff, unhelpful and misleading. The water had poor visibility. May have as well been snorkelling in a tepid boggy bath through mangroves. Saw two fish and I can still smell changing of their sceptic tank. Otherwise great fun! There are loads of other amazing...More

Date of experience: October 2019

Thank 502davy_

Robin F

104

Reviewed 5 days ago

Choose a different cenote.

Locals have some very unsavory stories about this place. Tulum has a growing problem with corruption and exploitation. This place is caught up in that. Please spend your money somewhere else.

Date of experience: May 2019

Thank Robin F

Habanerokin

Reviewed 6 days ago

Amazing experience!

The equipment was good and the instructions were clear. Oir guide Leymar was awesome: He made the experience fun and took care that he knows how well you can swim. Also, where the caves were narrow, Ley made sure to guide you individually so you...More

Date of experience: October 2019

Thank Habanerokin

Amit553

Ramat Hasharon, Israel

7627

Reviewed 6 days ago via mobile

4 cenotes in one place

This is a very beautiful place and the Cenotes are amazing Our guide Jesus was great and gave a good explanation We really loved that Take your camera with you. They are taking a picture for you during the tour but will want 75 US...More

Date of experience: October 2019

Thank Amit553

jasonk610206

Tulum, Mexico

Reviewed 1 week ago via mobile

4 Cenotes in one atop

We booked the tickets for this by the colectivo station in Playa. We took the colectivo to Casa Tortuga and walked down the one for about 15 mins to the main reception. We were told (at the stand in Playa) that the tickets included lockers...More

Date of experience: October 2019

Thank jasonk610206

IQ64

Dunfermline

Reviewed 4 weeks ago

Great service at the Cenote Casa Tortuga

We took a taxi from our hotel - thoroughly recommended as he drove us round all day and took us to the sites we wanted to see. Great service Aaron. We wanted to experience a cenote and swim in the crystal clear water. Having visited...More

Date of experience: September 2019

Thank IQ64

Kendra J

Brooklyn, New York

Reviewed 18 August 2019

Fun for all ages

We had such an excellent experience here after a morning at the ruins. This was a perfect activity for my kids who are 4 and 6. They aren't the strongest swimmers but they were easily able to enjoy all of the cenotes with the life...More

Date of experience: July 2019

Thank Kendra J

Gina R

Reviewed 17 August 2019

Great experience!

We visited these Cinotes after having g a bad experience at Gan Cinotes. This was by far a superior experience. Great staff and 4 different Cinotes to experience. We highly suggest this.

Date of experience: August 2019

Thank Gina R

LuisArmandrake

Mexico City, Mexico

23961

Reviewed 6 August 2019

A place that surprises with its beauty

A place that surprises with its beauty, although it is new, the place is really incredible, you must go you will not regret it, there are several cenotes to explore, the service is friendly and everyone has fun, a must in Tulum

Date of experience: August 2019

Thank LuisArmandrake

SaraRutherford

Richmond, United Kingdom

Reviewed 6 August 2019 via mobile

Great day out

I recently took my 10 and 14 year old boys here on a trip whilst on holiday. We were headed for ceynote azul but our taxi driver recommended casa tortuga instead. It’s not the smartest of places - quite authentically Mexican - you shower off...More

Date of experience: August 2019

Thank SaraRutherford

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Questions & Answers

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See all 29 questions

GoPlaces14475353794

Does Cenotes Casa Tortuga accept credit cards?

18 August 2019|

AnswerShow all 4 answers

No only cash. The taxi drivers will happily take you to an atm and probably try to convince you to drive you around to all the sites you want to visit that day. you can negotiate a flat price with them.

teebsinDC

Is there a place to store personal belongings while you are swimming?

30 July 2019|

AnswerShow all 5 answers

They have lockers with locks on them to store your belongings. You're generally in a small group and you sort of get to know each other so there's a certain amount of trust within the group to watch out for one another.

FarAway48774815014

How do we book a private tour of Centre tortuga? We would like to Go today.

1 July 2019|

Answer

They have a phone listed on Tripadvisor and they have several guides so just show up and your group will gets its own guide

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Cenotes Casa Tortuga Tulum (Tulum, Mexico): Tours & Tickets

Cenotes Casa Tortuga Tulum: Tours & Tickets

What travellers are saying