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Translamex - Tours: Tours & Tickets

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Closed Now: 07:00 - 22:00
Open today: 07:00 - 22:00
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  • Excellent71%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible10%
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About
We will show you the best Cancun adventure tours and things to do in Cancun like Isla Mujeres and Cozumel, and marvels of the Mayan world like Chichen Itza tours, Tulum or Coba.
Certificate of Excellence
Closed Now
Hours Today: 07:00 - 22:00
Contact
| Cancún, Quintana Roo México, Cancun 77500, Mexico
Website
+52 998 113 1900
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Translamex - Tours Tours and Tickets
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Xel Ha Park
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Reviews (420)
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Traveller rating
143
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4
22
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Traveller rating
143
32
15
4
22
Show reviews that mention
All reviews chichen itza plus tour aktun chen playa del carmen mayan culture historic sites comfortable shoes great tour air conditioned bus bus driver hour tour explained everything tulum ruins unlimited drinks beautiful cenote all you can drink walk around juan carlos
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1 - 10 of 216 reviews
Reviewed 1 week ago via mobile

Very long day from Cancun. We did the 4x1 adventure. We were picked up from our hotel in Cancun promptly at 7:20 and taken to a shop were all of us dispersed to the designated line for our specific tour. We then boarded another bus...More

Date of experience: October 2019
Thank LoriO45992
TranslamexSC, Director de Relaciones con Clientes at Translamex - Tours, responded to this reviewResponded 6 days ago

Hello, Lori, good morning. We are sorry that your perception of our service was less than positive and we apologize for any inconvenience experienced during the specified tour. We are taking note of your observations to improve in the future. Your opinion is valuable and...More

Reviewed 1 week ago

We opted for the chichen itza plus as we were told we would get waiter service on the coach, a snack box and an upgrade on the food st lunch time. We paid an extra 20 dollars each, there were 7 of us. Not worth...More

Review collected in partnership with this attraction
Date of experience: September 2019
Thank karenpj
TranslamexSC, Director de Relaciones con Clientes at Translamex - Tours, responded to this reviewResponded 1 week ago

Thank you so much for taking the time to share your comments. We are pleased to know that you were happy with certain aspects and we are taking note of your observations to improve in the future. Your opinion is valuable and will be shared...More

Reviewed 1 week ago

The tour was amazing, all the guides Alan, and Lee, were very entertaining and helpful. I highly recommend the tour. The Cenote Aktung Chen is a must visit. Few people and very clean.

Date of experience: October 2019
Thank anshulikad
TranslamexSC, Director de Relaciones con Clientes at Translamex - Tours, responded to this reviewResponded 1 week ago

We feel truly honored for your preference and for the time you dedicated for leaving such a wonderful review of our services.

Reviewed 2 weeks ago

If you are looking for an all day experience and looking for a 4 in 1 tour this company and guys are the way to go. Christin, Julio and Luis and the rest of the guys are knowledgeable and very nice. All the location were...More

Date of experience: October 2019
Thank Daydream67540345437
TranslamexSC, Director de Relaciones con Clientes at Translamex - Tours, responded to this reviewResponded 2 weeks ago

Thanks so much for your review! We’re grateful you took the time.

Reviewed 2 weeks ago via mobile

Christian, Luis and Julio are the best tour guides ever! They were friendly and helpful. They were patient and thorough with the tour. My family and I had such an awesome time! And we felt really safe with them. We will definitely book more tours...More

Thank sopheavyb
TranslamexSC, Director de Relaciones con Clientes at Translamex - Tours, responded to this reviewResponded 2 weeks ago

Thank you so much for leaving us such an incredible review of our services, Undoubtedly, these comments fuel our drive to always strive to turn our customers' experiences into unforgettable memories.

Reviewed 2 weeks ago via mobile

Our guides, Christian, Julio, and Luis were fun and friendly. We had a day we will never forget. Thank you!

Date of experience: October 2019
Thank Desertflower92
TranslamexSC, Director de Relaciones con Clientes at Translamex - Tours, responded to this reviewResponded 2 weeks ago

Thank you very much for such kind review of our services. We're proud to represent Mexico in the eyes of travelers from all over the world. We'll be happy to welcome you back to our country on your next visit!

Reviewed 2 weeks ago

Christian, Juan Carlos, Julio, and Rogelio were all very attentive and helpful. I’d definitely recommend this tour to anyone who wants to explore Cancun and its surrounding area.More

Date of experience: October 2019
Thank gbgb26
TranslamexSC, Director de Relaciones con Clientes at Translamex - Tours, responded to this reviewResponded 2 weeks ago

Thank you so much for leaving us such an incredible review of our services, XXX! Undoubtedly, these comments fuel our drive to always strive to turn our customers' experiences into unforgettable memories. When will you visit us again? We would love to take you to...More

Reviewed 2 weeks ago via mobile

Tooooo much selling I felt like I was at a timeshare presentation. Everywhere I turn someone is selling you something. The trip went waaaayyy toooo long before our first meal after leaving at 6:55AM. Only 1 meal thats included for a 12 hour trip without...More

Date of experience: September 2019
Thank Dante B
TranslamexSC, Director de Relaciones con Clientes at Translamex - Tours, responded to this reviewResponded 2 weeks ago

Thank you so much for taking the time to share your comments. We are pleased to know that you were happy with certain aspects and we are taking note of your observations to improve in the future. Your opinion is valuable and will be shared...More

Reviewed 3 weeks ago

The tour of the Mayan temples was amazing! What made it great was such an awesome tour guide, Christian. He made it fun, very informative, and knowledgeable. Definitely recommend!More

Date of experience: September 2019
Thank Jessica G
TranslamexSC, Director de Relaciones con Clientes at Translamex - Tours, responded to this reviewResponded 3 weeks ago

Thank you so much for leaving us such an incredible review of our services, Jessica! Undoubtedly, these comments fuel our drive to always strive to turn our customers' experiences into unforgettable memories. When will you visit us again? We would love to take you to...More

Reviewed 3 weeks ago via mobile

The trip was literally amazing. Me and my companion enjoyed every single moment of it. The day before we did the Chichen Itza tour with the same tour agency, but the Cobe-Tulum-Cenote was the better one. Huge thanks to the staff. Especially Luiz, for being...More

Date of experience: September 2019
Thank Hristoslav G
TranslamexSC, Director de Relaciones con Clientes at Translamex - Tours, responded to this reviewResponded 3 weeks ago

Thank you very much for such kind review of our services. We're proud to represent Mexico in the eyes of travelers from all over the world. We'll be happy to welcome you back to our country on your next visit! Thanks for recommending us with...More

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