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Certificate of Excellence
Traveller Overview
  • Excellent78%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“mayan culture”(121 reviews)
“our tour guide”(143 reviews)
“chichen itza”(93 reviews)
About
At Cancun Passion we have been professionally operating excursions for tourists in Cancun and the Riviera Maya for more than 30 years. Our ideology is to offer, “A Passion for Perfection”, with a commitment to offer our clients the highest quality...more
Certificate of Excellence
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Cancun Quintana Roo, Cancun 77507, Mexico
Website
+52 998 881 7121
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Reviews (1,817)
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LanguageEnglish
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Traveller rating
1,177
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Show reviews that mention
All reviews mayan culture our tour guide chichen itza great tour deluxe tour buffet lunch ik kil sink hole comfortable bus light breakfast day trip express tour hour ride would highly recommend this tour his knowledge bottled water air conditioned
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1 - 10 of 1,530 reviews
Reviewed 2 days ago

The trip was long. It was definitely a full day and the sites are crowded with tourists...BUT YOU KNOW THIS GOING INTO IT. DUH. However, the staff with Cancun Passion was incredible. Helpful, funny, knowledgeable and overall wonderful. I would absolutely reccomend. You'll get to...More

Date of experience: October 2019
Thank Heatherjones98
Reviewed 3 days ago via mobile

We booked a whole-day trip to Chichén Itza because It’s Yukatan’s must see! It was very well organised and packed with amazing sites to visit. First of all our tour guide Alberto ( Beto) was extremely knowledgable and shared his passion for Mexican history &...More

Date of experience: October 2019
Thank annapA207RT
Reviewed 6 days ago

What an amazing experience! Chichen Itza was breathtaking. Our tour guide- Paul, was so knowledgeable and truly made our day visiting the site. Carlos was a blast on the bus ride back- so hilarious! If you are considering visiting- Cancun Passion is the way to...More

Date of experience: October 2019
Thank TanahMayhem
Reviewed 1 week ago

Chichen Itza through Cancun Passion was amazing!! Everything from the air conditioned bus to the great tour guide (Josue) was fantastic. Josue gave us a very informative trip to Chichen Itza and provided a glimpse of what ancient Mayan culture was like. We had a...More

Date of experience: October 2019
Thank dangit89
Reviewed 1 week ago

We came to Cancun for our honeymoon! Because it can get expensive to go on all the excursions, we decided to just do one big trip during our six-day visit. We could not be more grateful to have decided on Chichen Itza — and Cancun...More

Date of experience: October 2019
Thank Nick C
Reviewed 1 week ago

Coba Express is the perfect Mayan ruin tour! Compared to the 12-hour full day trip to Chichen Itza, Coba Express allows you to learn all about the Mayans and see lots of ruins within just a few hours. Coba has two bonuses over Chichen Itza...More

Date of experience: October 2019
Thank cbmitchell38
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 1 week ago

Hello cbmitchell38 Many thanks for the recommendation, we are happy to know that you enjoyed our Coba Express tour, we would like to invite you to take another of many tours so you can continue to expand your knowledge about the mayans. Have a great...More

Reviewed 2 weeks ago via mobile

We had a full day of Chichen Itza tour and we had a great time with our tour guide Carlos.He is very knowledgeable and very dedicated with his job.Very entertaining and it's nice to know the background and the cultures of the Mayan.It's nice to...More

Thank Kikays0418
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 1 week ago

Hello Kikays0418 Thank you for leaving a comment on TripAdvisor, We are happy to know that you enjoyed our Chichen Itza tour with our guide Carlos, we will sent this message so he can know he did a wonderful job. We hope to see you...More

Reviewed 3 weeks ago via mobile

Our trip to Chichen Itza was made truly spectacular by our tour guides..Mario our driver delivered and returned us safely, Pedro our "Mother Hen" making sure all his chicks accounted for, last but not least Beto a reincarnation of Mayans past this was my third...More

Date of experience: September 2019
1  Thank AsaKitty
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 2 weeks ago

Hello AsaKitty thanks for your comment in TripAdvisor. If you come back you could ask for the same guides and we can arrange your travel again with them gladly, We hope to see you very soon again so we can give another great memory of...More

Reviewed 3 weeks ago

My wife and I visited for our honeymoon and did the excursion for Chichen Itza and Ik Kil cenote. Both attractions were incredible in their own right but having entertainment on the bus ride to and from the attractions and also an incredible tour by...More

Date of experience: September 2019
Thank ljmiracola0920
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 2 weeks ago

Hello ljmiracola0920 First we would like to congratulate in your honeymoon, We wish only the best for you, what could we do for you is give you a great experience in Chichen Itza and by your comment the team did it. Many thanks for your...More

Reviewed 3 weeks ago

Our tour guides Raul and Manuel were amazing. They were very friendly, patient and passionate about what they do. It was an excellent experience..,More

Date of experience: September 2019
Thank Kay13131313
Cancún P, Supervisor Riviera at Cancun Passion, responded to this reviewResponded 2 weeks ago

Hello Kay13131313 Thanks for your comment about of chichen itza tour, glad to know that it was an excellent experience for you. We will send your regards to the Guides so they can keep doing their best work for all of our customers. Have a...More

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Questions & Answers
Ask a question
shhhh-8675308
21 September 2019|
AnswerShow all 2 answers
Response from Cancún P | Property representative |
Hello Sarah thanks for contacting us. Yes the all of our units counts with air conditioning, about your second question in both zones you will have about 2 hours one guided one free time, and last one we have pick up in the... More
1
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China7187
22 June 2017|
AnswerShow all 6 answers
Response from ejames0912 | Reviewed this property |
Just to update you. We received a call from our bank today informing us of an attempt to use our card in Mexico in a hotel for £1500. We've been back for over a month. Looks like it has been cloned!! We didn't use our card... More
2
Votes
Ramneet K
3 June 2017|
AnswerShow all 6 answers
Response from dvw49 | Reviewed this property |
I'm not for sure we visited Chichen Itza ruins and they provided large umbrellas to shade the sun but I'm sure they would block the rain as well. I don't know if the trip would have been cancelled if it rained. Sorry.
0
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