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Loved the tour to Islas Mujeres. The staff was amazing chavez, Henry and La flaca definitely went out of their way to make this the best. They were all very attentive. I will definitely go back again and do this again.
Our guide Fernando was wonderful, The catamaran ride was so enjoyable. The guys in the boat; Fernando and Jorge were super attentive and informative.
Take extra cash, they don't take credit cards and a taxi will give you a tour of the island, wait for...More
Snorkeling was my favorite part of the long tour. Once you arrive on the island you'll have a designated store to get free water & bathrooms but everywhere else they charge (even for the RR). Take extra cash since they have more options for you...More
We had a fantastic time. Not a fan of the snorkeling but everything else was absolutely amazing. Alexandro was a great guide, the price was excellent for being all inclusive, and overall a wonderful experience.
Using the tripadvisor website, I purchased a transfer for two adults from the Cancun airport to the hotel zone from Yamevi Travel. We had a bad experience. Here is our story. We had been to Cancun before, so we knew what to expect at the...More
Date of experience: June 2019
ArturoR1579, Director of Sales at YAMEVI TRAVEL, responded to this reviewResponded 14 June 2019
We are very sorry about your inconvenient at your arrival in Cancun. We know that arriving at Cancun airport could be very stressful since there are over one hundred companies with signs waiting for customers. Unfortunately you where approached by people that scammed...More
We bought all inclusive to isla mujeres, but it was a little rush for me, we got to see other parts but, they take you for an hour then rush to another place for 10 minutes then the last one for 2 hours. Is nice...More
This is a waste of time and $$. If your hotel wants to book you with Alcatraz. Politely decline. The island does have a beautiful beach, but it’s not worth the time, the hassle or the $$$. It is a hurried trip. The golf carts...More
Date of experience: May 2019
3 Thank Reviewsonvaca
ArturoR1579, Director of Sales at YAMEVI TRAVEL, responded to this reviewResponded 22 May 2019
Our company doesn't run the Boat Alcatraz please direct your review to the company that you purchased the tour with. The boat that we represent is Isla mujeres pleasure.
Instructed to be at terminal at 8:30am as catamaran sailboat leaves at 8:35. Guess what? It left at 10:00am waiting for more passengers. It's onboard food and drinks were good for only half the passengers. Arbitrarily chucked the snorkeling and allowed only an hour at...More
I booked the tour directly with the travel agency via phone and paid by PayPal. For some reason, it was shown as unavailable on Tripadvisor. We were the only people on this tour on the day we booked it, so it was almost a private...More
It was very hard to communicate. Until I got aggravated half way through we got 1/4 of the communication that the Spanish speaking patrons got. Once I got frustrated and spoke up we got great communication from the guide.