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We booked this tour from Tulum. We paid 13usd extra to be picked up from ‘tulum’. The pickup point was a 250 pesos taxi ride from our hotel in tulum. We were picked up on time at 7.15am. We then had to pickup other guests...More
1 Thank 980pamelak
OlMar T, Owner at OlMar Travel Mexico, responded to this reviewResponded 2 days ago
First of all, thank you for booking with.
I am sorry to hear, that your experience on the tour was not what you expected it to be.
However, I think it is necessary to clarify some points you mentioned in the review.
I would really recommend doing this excursion. The price is really great for what it includes. Our tour guide Tacho was fab!
The lunch was really good! Lots of selection. The cenote swim was very busy. it is clearly a very popular one and they...More
Loved the Chichen Itza! But be prepared to be hot, very hot! Our guide was great very involved and you could tell he loved his Mayan culture. Don’t like the vendors inside, they are super annoying and really should be moved on as they don’t...More
We liked it allot cenote was beautiful the ruins was amazing a little too humid for me but worth it. The only thing I didn't like it took the whole day, not enough food for the whole day, only lunch available, so bring snacks, also...More
This was an amazing tour. It was easy -pick up and drop off at our resort. It was comfortable- air conditioned and comfortable bus ride. You are on the bus for some time depending where you are on the list of pick ups. We were...More
The tour last 13 + hours and is the best I’ve ever been on. The Tour Guide Victor was very classy, polite and knowledgeable over all. He explained lots about the Mayan culture. The communities we visited and was very friendly. ALL OF THEM INCLUDING...More
Got picked up from hotel at 8am. Tino our guide was very informative. We had a slight change to itinerary as it was Mexico day. Our first stop was 2.5 hours away at a Mayan centre. Souvenirs to buy here. We got a blessing from...More
I will like to start with how punctual these companies are. We had an amazing ride. Our driver and tour guide were awesome. Leonardo really took the time to teach us about the Mayan culture. Even when I intervened, he kept it cool and continued....More
It was wonderful seeing Chichen Itza. I would suggest if you are a couple..find another way to go. I could've done without the more than basic lunch, the tourist trap store before the ruins, and the tourist trap city stop after the ruins. We just...More
Date of experience: July 2019
Maria K, Propietario at OlMar Travel Mexico, responded to this reviewResponded 24 August 2019
First of all, thank you for booking with us.
We are sorry to hear, that our tour had not met your expectations.
As you pointed out in your review, if you are looking for more personalized, individually crafted experience we usually recommend to...More