We did the husky safari. This was really very nice. The guides were very nice. The dogs were lovely. We thought the safari itself was too short (especially compared with the amount we had to pay.). A lot of time was spent to tell about the dogs. We would rather have done a ride again or a longer ride.

Very cool activity, the reindeer are amazing animals. The reindeer ride is not very long but a really unique experience. We learned a lot from the people at the reindeer farm who were extremely friendly and helpful. The husky part of the trip was also really good, you learn about the dogs and are able to pet them, though for a proper meeting I'd recommend trying to tack on the Meet & Greet at the Husky Park as we could only meet the dogs through their enclosures. The actual ride is really cool as well, the dogs are very well trained and it's surprisingly fast.

The views were breathtaking and mesmerizing me and my family loved the guide was nice and everything was perfect no problems. We loved the reindeer ride but the husky ride was simply perfect truly once in a lifetime

Helsinki and Lapland were on our bucket list for some time, so expectations were high. All pick up and excursions organised by Easy Travel were indeed that - easy. On time pick ups, competent,knowledgeable and friendly staff made the experience truly special. As we were running out of day time after arrival in Helsinki, our driver, whose name I forgot, took a slightly scenic tour and told us about the buildings and places and history. In Rovaniemi we had the same great experience with Slava, our driver. Friendly and personal service made the entire experience better than we had hoped for. The husky ride, the snow mobile experience, the ice hotel visit and organisation of our clothes and equipment hire were absolutely smooth sailing. Thanks so much.

Nothing bad to say about the service, the people, the experience. However if you notice the actual prices of the same activities in the Santa Claus village and you also include the transfer you can see that you d save ~$60 / person if booked directly from there .

Amazing trip to Lapland the scenery was amazing and the organisers/elves had everything planned out for us a bus waiting to take us to all the events ie husky sleigh rides,snowmobile rides and the elves village we also went to decorate cookies with mrs Claus and the elves and a sleigh ride through the forest to find Santa in his house truly amazing experience,The 4day trip was very special our accommodations were brilliant everything you could need and all the outdoor suits and boots were included probably a once in a lifetime experience but definitely worth it,

Stay away from this company. See below what they have offered us for £700. SO far they keep responding (like on Trustpilot) that someone will be in touch. And someone is then in touch to... tell you that all was fine and great. AVOID, AVOID, AVOID. See below and reflect if you wanted to purchase anything from them. Honestly I have never dealt with such arogant company in total denial of their scam service. It was effectively a theft of our money. 5 hour bus tour for over £700!!! We were effectively sold a 5 hour bus tour with a short break for a 5 min husky ride around the lake! Below a detailed reason why we feel totally dissatisfied and and currently seeking full refund for our terrible experience: 1. Misleading Title and Tour Description: The tour was marketed as a "Husky Safari," but this was far from accurate. A "safari" cannot be defined as a 5-minute ride around a lake at a husky farm. This was the entirety of the experience, which was nowhere near what we were expecting. 2. Ride Duration Mismatch: The advertisement stated that we would enjoy a 20- or 30-minute husky ride. However, the actual ride was only a 5-minute loop around a frozen lake, which is a significant deviation from what was promised. 3. Inconsistent Communication: On December 30, we received a message from the "Easy Travel Team" via WhatsApp indicating the safari would take place at a farm due to low snow conditions and that we would return around 14:15. However, when we spoke to our guide, we were told that the safari always takes place on a farm, contrary to what was communicated to us. This discrepancy led to confusion and disappointment. 4. Lack of Proper Guidance: The advertisement mentioned “guidance services,” but our guide provided no guidance during the tour. This led to confusion and disorganization, leaving us unsure of the schedule and the itinerary throughout the tour and its various hiccups. 5. Inaccurate Tour Timing: The tour was advertised as lasting 2 hours, with a start time around 11:00 am and an end time around 2:15 pm. In reality, we were picked up at 10:45 am, arrived at the farm at 12:30 pm, and only returned to Rovaniemi at 3:30 pm. The actual time spent on the tour was drastically longer than anticipated, which disrupted our plans for the afternoon. 6. Rude Onsite Team: Upon arrival at the farm, there was a visible disagreement between the hosts and our guide, which resulted in us being asked to remain on the bus for an additional 45 minutes. This delay was frustrating, as we were unable to stretch our legs or explore the area while we waited. At one point, we were told by our "guide" we could leave the bus. My 84 year old mother stepped off the bus and was then yelled at by Erika (the on site host) to get back on the bus. I then intervened the conversation to relay we are frustrated and have been waiting and was yelled by Erika. Erika then told the driver to lock the bus door so no one could leave. 7. Short and Rushed Experience: When the ride finally began, it lasted only 5 minutes. The experience felt rushed, and at one point, we were asked to make way for another group in a hurry. I must add that my father who is 87 year old, and can’t stand for long periods, and I waited patiently for our turn and felt if anything we should have been one of the first to be accommodated. This added to the frustration. Moreover, half the group did not receive any explanation about raising huskies, which was another advertised aspect of the tour. 8. Unpleasant Refreshment Setup: The entry to the tent was icy and hazardous. The advertised "hot berry juice, coffee, tea with cookies" was served in a cramped, smoky tent with space for only a few people. The other tent was so smoky it could not be entered. The cookies were hard and difficult to eat. The single toilet provided was unpleasant—there was no running water, and it had an overpowering odour. 9. Disruptions to Our Plans: Due to the extensive delays, we returned to Rovaniemi only at 3:30 pm, which caused us to miss out on our planned activities for the afternoon. This experience was not only disappointing but also misleading. In total, we spent nearly 5 hours mostly sitting on the bus, with just 5 minutes of husky interaction, no tour guidance or coordination, and dealing with rude farm hosts—all for a cost of over £700! It is an understatement to say we feel incredibly let down by the entire experience. This trip was meant to be a highlight of our family holiday, a special experience that we had been looking forward to – a trip we researched thoroughly and hand picked due to the safari description.

The scenery and safari through the forest was so peaceful and serene. It was a long enough ride before we spent time feeding these beautiful animals. It was an amazing experience.

Our group had a great time with thedriver and tour guide Tuomas. He explained everything to us in details ranging from time and place to meet to Santa Claus Village history. this tour included "to meet Santa" since tickets are required for now ofr this event. the only thing I wish this tour can do more is to take tourists to some other places in Rovaniemi.

Amazing experience. The tour leader from Catalogna was great and told us a lot of useful information Will definitely book again although it was too short.

Both sites clearly cared very well for the welfare of their animals. Reindeer place super well organised, slickly run (without us ever feeling rushed), fun and informative guide who's a 4th generation reindeer farmer. Husky visit also lovely, well organised by the owner who clearly absolutely loves her dogs; but more rushed (see below). Confirmation and communication beforehand about pick-up point/time etc. was clear. It all boded well. My principal concern is Easy Travel's organisation of the trip. Supposed to start at 0930, and with a stated running time of 2.5 - 3 hours (their own website) it was reasonable for us to expect to be back in Rovaniemi somewhere around 1300. This was important to us as we intended to have lunch in town, maybe catch a bit more at Arktikum before heading out to the airport for our flight home (not til 1800, we left a very healthy margin of error). I'd assumed we'd go straight from the reindeer location to the huskies location. BIG mistake. After visiting the reindeeer place, we went back into Rovaniemi to drop off some people. Then we spent the next 50 mins stuck in the coach as it drove round Rovaniemi picking up other passengers. We then drove back out of Rovaniemi again for 45 minutes to reach the huskies location. We didn't even arrive there until after the time we should have been in Rovaniemi! I really felt for the families with young children, stuck on the bus for over an hour and a half. It felt very rushed at the huskies location as the well-meaning and friendly Easy Travel tour guide tried to herd us (best word I can use) through the two main activities before the other large tour group which arrived shortly after us. Simple things which could have been organised in advance (like dividing our group into 4s for the husky sleigh ride) ended up slightly chaotic as the husky place woman was left to do this on her own (maybe the Easy Travel guide could have helped??). Then back on the bus to head back to Rovaniemi. By this point it was clear we wouldn't be back in town til around 1500. 20 minutes or so either way I could have understood. *Two hours late*?! THAT IS NOT OKAY! People on that coach would have had plans for the rest of the day. I feel it's down to a lack of professional planning and organisation on the part of the company, and I feel it's a failure on their part to care enough about their customers to communicate effectively with them. Even if they had to make last minute changes (I see from the reviews that this is not the first time it has happened), the Easy Travel guide should have informed everyone at the outset. (She did seem to be talking through the schedule at one point, but was speaking too quitely for us halfway down the bus to hear. If she did mention the much later finish time, we didn't hear). For us, we ended up having to get off at Santa Claus Park and get the bus from there straight to the airport; we couldn't risk staying on the bus into town then riding round for 45 minutes again whilst trying to work out which of its (doubtless many) stops would be best. So our plans for a relaxed meal and a bit more pottering around town went out of the window; a disappointing and slightly stressed end to what - with better organisation & communication - could have been a lovely and seamless trip. If you put timings on your website they need to be reasonably accurate, because people rely on them. Had we known in advance how the timings were actually going to work, we would not have booked this trip

The guide was super (sorry i dont remember the name ) .She gave us suoer information . The ride was super as well and very relxing

The reindeer experience was wonderful, but I would never recommend this company! Upon boarding bus we were told we were on a tight schedule to make husky ride. However, after reindeer experience we spent over an hour dropping off people and picking up new folks from around town. Then drove over 45 minutes for the husky to cancel the tour because we were so late. So we wasted an entire vacation day riding around on a bus and now all husky tours are full! This was the ONE experience we wanted most and now missing out the whole trip! Definitely go with another more reputable company.

The worst experience ever!!!! the bus for pick up arrived 30mins late, we were waiting outdoor in the cold. After 1 hour drive in the bus out of the city, the tour guide announced the husky farm was fully booked and our tour was simply cancelled. We were sent back to Rovaniemi. There was absolutely no compensation of any kind. We wasted half a day for nothing and the kids were very disappointing. We wrote the customer service and there was so reply.

Where to begin?! This was a perfectly organised experience where we had the opportunity to both ride and drive husky-led sleds before meeting dozens of beautiful and friendly dogs. Following this, it was a ~20mn drive to the reindeer farm, where we shared a sled between 2 of us and were pulled by a reindeer around a frozen lake. We were then lucky enough to spend some time with a Saami woman who shared elements of her culture - including folk songs and traditional dress - with us. These were a fantastic few hours and I could not recommend them more.