Tours and Tickets
New York City 1-Day Hop-on Hop-off with Empire State Building Admission
3.5

New York City 1-Day Hop-on Hop-off with Empire State Building Admission

By Big Bus New York
from
€76.54
per adult
from
€76.54
per adult

Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 3-99
Duration: 1h 30m
Start time: Check availability
Mobile ticket
English, French, Spanish


  • Entry to the Empire State Building
  • Hop-on hop-off, open-top, sightseeing bus tour
  • Wi-Fi on board
What's not included
  • Hotel pickup and drop-off

  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Transportation is wheelchair accessible
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 5096P33

  • Confirmation will be received at time of booking
  • Most travellers can participate

  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

A note from New York City 1-Day Hop-on Hop-off with Empire State Building Admission
  • Customers are advised to download the Big Bus app to find out more about our new health and safety measures and for real-time bus tracking information. Alternatively please visit the Big Bus website.
What you can expect during your visit
  • Gear/equipment sanitised between use
  • Regularly sanitised high-traffic areas
  • Guides required to regularly wash hands
  • Hand sanitiser available to travellers and staff
  • Transportation vehicles regularly sanitised
  • Contactless payment for gratuities and add-ons
  • Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Which attractions will I visit with New York City 1-Day Hop-on Hop-off with Empire State Building Admission?
How much is New York City 1-Day Hop-on Hop-off with Empire State Building Admission?
New York City 1-Day Hop-on Hop-off with Empire State Building Admission price starts from €75.82. Discover and book New York City 1-Day Hop-on Hop-off with Empire State Building Admission on Tripadvisor
What is the New York City 1-Day Hop-on Hop-off with Empire State Building Admission cancellation policy?
New York City 1-Day Hop-on Hop-off with Empire State Building Admission cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book New York City 1-Day Hop-on Hop-off with Empire State Building Admission on Tripadvisor
Which company provides New York City 1-Day Hop-on Hop-off with Empire State Building Admission?
New York City 1-Day Hop-on Hop-off with Empire State Building Admission is hosted by Big Bus New York. Read reviews, discover additonal experiences or contact Big Bus New York on Tripadvisor. Discover and book New York City 1-Day Hop-on Hop-off with Empire State Building Admission on Tripadvisor

If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 5096P33

About the operator

Don’t take it from us – here’s what people have to say about this operator.

Companion534187
Companion534187
00
Fun & Exciting
I’m here in NYC working for 3 months. Alone most weekends. This was so fun to me. I had a day off, paid my fees o
aclaireporter
aclaireporter
00
Hop on-Hop off
Saul was very helpful upon boarding the Downtown hop on-hop off at stop 3. We then hopped off at Wall Street and th
524renaudg
524renaudg
00
Ok
It s a first time in new york. Complete tour with big bus..excellent wanda Bon sealer, with nice conseils for excu
Tim-Lanz
Tim-Lanz
00
Don’t Bother - Overprice Bus Ticket
Not worth the money! The ‘Audio’ is more music and ‘cheap’ ‘tacky’ chatting rather than actual real guided audio d
kmyleiva147
kmyleiva147
00
Kossivi Adjeyi the best. Make our trip so easy and enjoyable.
Kossivi Adjeyi the best. Make our trip so easy and enjoyable. Very recommend and definitely we will be back soon!!!
796lesleyv
796lesleyv
00
Easy and fun
An easy and fun way to see the sights of New York, hopping on and off wherever you desire. Make sure you sit at th
Cristina G
Cristina G
00
Jimmy, the best buss driver
Jimmy is the most amazing buss driver! He gave us a lot of additional information! An incredible storyteller who
iuripinto
iuripinto
00
Unlike
The first connection was really terrible, with only one agent to check and sell tickets. The system doesn~t work
anthony4926
anthony4926
00
disappointing and irritating
I wouldn't recommend this business to anyone. It was quite frustrating that the uptown was not a hop-on-hop-off zon
leslia2023
leslia2023
00
not live up to expectations
Let's start by stating that the buses did not live up to expectations and that the staff members were quite nasty a
Mollie38L
Mollie38L
00
Empire State Building Tickets
Our visit to the Empire State Building was our highlight. We booked our tickets online for a two day tour and the v
lukerhn
lukerhn
00
Avoid the “audio guide”
Heartily disappointed after doing numerous walking tours of other cities. Overpriced, poorly scripted, could barely
Cal_Adventures
Cal_Adventures
00
Nice sightseeing pass bonus
Helper was great. Real time bus tracker was questionable. Info given during the ride was very interesting. We gave
Paul C
Paul C
00
Hip on hip off
Great way to see the sites around New York, able to see 3-4 attractions and areas of New York in one day, would adv
sebastianeQ7513EO
sebastianeQ7513EO
00
Good idea, mediocre service, terrible employees
We got the 2-day bus pass for my family, including my 3 kids. Overall the bus was nice, the routes were fine and th
Revenue impacts the experiences featured on this page, learn more.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

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3.5
36 reviews
Excellent
12
Very good
7
Average
4
Poor
4
Terrible
9

Megan H
2 contributions
Jan 2022 • Family
We had a great experience despite a big problem… the attendant at Stop 2 forgot to give me my tickets for the Empire State Building add-on so when we arrived at 4:45 for our scheduled reservation, we were told we didn’t have the correct tickets to enter. And by that time, Big Bus Tours had closed for the day. I chatted with someone online who told me to visit Stop 1 in the morning and talk to an attendant there. Thankfully, I met Wanda who helped get the entire situation fixed and was able to help me schedule a new reservation for later that day and gave me an extra day of the bus for the hassle. I highly recommend visiting Stop 1 to start your tour and not starting at another stop. Only Stop 1 had as many attendants available, but were more knowledgeable, and provided lots of helpful information. I suggest Big Bus either provide more knowledgeable attendants at the other stops or make it a requirement (or at least a strong suggestion to start at Stop 1) rather than saying on the tickets that you can redeem them at any stop.
Written 24 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Megan, Thank you so much for your detailed feedback! We apologize for the inconvenience but we are pleased to hear that our team was able to help correct the issue with your reservation and you enjoyed your visit. It is true that we currently have the most amount of agents at our first stop, but prior to COVID, we did staff most locations. We hope to be able to return to our normal operations soon and appreciate your suggestions for future guests!
Written 27 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Carlos B
Daphne, AL12 contributions
Dec 2022 • Couples
I give a Three star, just to the Empire State and not the BigBus service, the traffic is horrible in NY as you know, so it takes forever for the tour to circle all Manhattan and uptown, I do not recommend it, you will waste a full day sitting in a Bus. I suggest learn the subway routes and use it instead, way faster.
The employees are not professionals at all but Sales people hustle in people to Bus.
Written 20 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Betocareto - thank you for taking the time to leave us your honest feedback regarding our employees... Traffic in NYC is out of our company's control.
Written 21 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Samantha G
1 contribution
Jun 2022 • Family
I would not recommend the big bus to hop on and off throughout the day. It is too crowded and they oversell tickets. There was a huge line at 9:30am when we got to the m&m stop. We had to wait an hour for a bus. At the end of the day we had to wait an hour and a half to get a bus back to Times Square from the battery park location. Buses kept coming but no one was getting off so it took forever to get on. The ticket agent said that they were calling for an empty bus for us but that never happened.
Written 17 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello, We are very disappointed to hear about your experience and are sorry if you experienced longer wait times the day of your visit. We understand our Battery Park stop is popular and can have an increased amount of passengers at the end of the day, so we do send empty buses to that stop before our closing time. We are very sorry if this was not the case the day of our visit and if you were unable to get on the bus back to Times Square. If possible, can you please reach out to us at ReserveNY@bigbustours.com with further details, such as the date and time this occurred at, so we can look into this further?
Written 22 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ron A
3 contributions
Let me start by saying you should avoid this business at all costs! The crummy operation has so many faults it's almost difficult to list them all. But I will start;

First of all the app is a total piece of garbage. It doesn't give you a real time position of the buses and when changes are made to the pickup spots it's not registering.

The audio tour is absolutely horrendous! It's read by two childish voices that have no sense of history or drama. It's infantile and sophomoric, and very condescending to the listeners. Most of it is trashy music and they're are long pauses without information being given. As we went by famous buildings, there was no description given about most of them.

Trying to get help from the street hawkers was pretty much useless. They have heavy accents and most are polite but they just want to sell you a package. We walked around Times Square 8 to 10 blocks going from one stop to another and back again, these people hadn't a clue.. Internal communication between the vendors is non-existent at best, and horrible from central office.

Seats on the bus are hard plastic and Ill formed, it's difficult to keep your butt to the back of the seat without sliding out.

The good thing about having a broken audio port is that I couldn't get the volume any higher which is a blessing because of the chattering and all the blah blah blah that is on the audio track I couldn't take it any higher.

I suppose I could go on, but why it beat a dead horse. That's what this Hop on Hop off is, a dead horse!

Written 30 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello, We regret your most recent visit with us was not up to the standards we strive for. Thank you for bringing this matter to our attention with all of the details provided. We value customer feedback as it allows us to understand what areas we can work on in our operation so we can ensure each customer leaves 100% satisfied. We are very sorry that you did not enjoy your experience with our services, and will use this as an opportunity to improve. If possible, can you please reach out to us at ReserveNY@bigbustours.com so we can speak further?
Written 3 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Heather R
Phoenix, AZ52 contributions
First of all.. IF you are going to book this wait until you are in NYC. They are on every corner selling tickets. Second, we went on a rainy day and did not get our moneys worth.., we ended up taking Ubers in between bus stops so we didn’t have to wait or walk several blocks to catch a vERY crowded bus. At one stop… in the pouring rain we were told a bus was not coming by a big bus operator.., we were contemplating calling another Uber and a bus showed up and the big bus operator was like oh, it didn’t show on the app. Save your money and map out the sites yourself and you will be there quicker.
Written 8 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Heatherrw2080jc, thank you for taking the time to leave us feedback about your experience with us. We apologize for any confusion we caused on the day of your visit and that the weather was not in our favor. I looked into this and do not see that any GPS issues occurred this day but I will make sure to forward this to our team so they can ensure all buses are appearing on our GPS tracker. We greatly appreciate you letting us know so we can have the chance to fix this. We hope that you were still able to enjoy sightseeing with us and this did not create too much of an inconvenience.
Written 12 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anna S
2 contributions
Sep 2021 • Friends
Horrible service . We stood in a line for one hour because three buses in a raw had the wedding and they were not taking people. Another buses were full.

The drivers do not speak English.

There is no guide and the audio guide is not informative .

Horrible .
Written 18 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Renee G
2 contributions
Jun 2021 • Friends
We never got a ticket, they just let us get on and off, but when we went to the Empire State Building, they said the bus tour should have given us a ticket, and, of course, they were already closed and the phone number doesn’t work. We lost $150 because we weren’t able to do the Empire State Building. Very disappointing!!
Written 8 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

KatG
1 contribution
Sep 2021 • Couples
The recorded commentary is horrible. On a tour bus people are interested in knowing what buildings and sites are around them. NOT "banter" between the actors who recorded it. Also keep to your designated bus stops. Announce the bus stop number every time. Follow your posted schedules. Worst time waster ever. Not even a pretense of following the schedule. Pre recorded banter was little help figuring out what was what.
Written 14 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

amoramichel
Hallandale Beach, FL30 contributions
Jun 2021 • Couples
Let me start by saying my family an I have ridden the Big Red Bus tour in Chicago, California and Georgia and they were amazing, informative, kind and helpful. But The New York Big Bus tour was atrocious. They need an extreme employee make over.
With the exception of John whom was outgoing, kind and had a smile that invited you to speak to him.

Avoid this tour. They have others.
Written 26 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

thew6s4
Madison, WI2 contributions
Jun 2018 • Family
I have enjoyed all hop on/hop off bus tours until this experience. Despite having printed out our tickets, with UPC code on it, we were told we had to walk to the first stop/office on our first day. On the tickets, it clearly stated that we could hop on and off any stop and our printed ticket would initally be scanned. Not so. The line was long at the first stop/office housed in Madame Toussad's. Two other groups in line next to us were also disgruntled at having to wait in line. Didn't matter if the printed ticket was a UPC or URL. Who knows how far they had to walk to get there. The person at the desk was unsurprised and unappologetic.
We eventually got processed and seated on the bus. Things went fine, it was a very average experience. A very unpleasant surprise came when we were back on the bus later and came to a stop. "Everyone off!" yelled the announcer over and over. "This is the last stop" A couple of people had just gotten on the bus on the previous stop and now the entire bus was made to get off the bus. Some people who clearly didn't speak English were confused and greatly concerned. Now, a reasonable person would expect that the hop on/hop off feature of the bus would mean just that, and that the bus would continue in its loop/route. Again, not so. Know that you will be forced to get off the bus and made to walk from wherever the last stop is! We encountered the same thing the next day when we first walked to the Empire State Building. We wanted to then do the Uptown Blue Route, but were told that since the big bus stop there was the last one on the uptown tour we could not get on it! Again, this is not a hop on/hop off feature you might expect. We had several workers who told us to go to different stops in order to get an uptown bus. All but one were incorrect and in the area we were in many more downtown buses were running than uptown ones. We were told the uptown buses were about every 20-30" and the downtown were about every 5-10". By then we had walked at least a couple miles and waited before getting on an uptown bus. Big waste of our time!! Through no fault of Big Bus, traffic was being rerouted because of a parade so we were out of luck getting near the Met Museum. That entailed another long walk after about 15 minutes on the bus. We were relieved to take the subway back and regret having gotten the Big Bus at all. I cannot recommend it.
Written 6 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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2023 New York City 1-Day Hop-on Hop-off with Empire State Building Admission