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- Live commentary on board
- Entry to the Empire State Building
- Hop-on hop-off, open-top, sightseeing bus tour
- Recorded commentary in 10 languages
- Wi-Fi on board
- Hotel pickup and drop-off
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Infants must sit on laps
- Transportation is wheelchair accessible
- Most travellers can participate
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Time of year
Amazing Bus Tour with funny Guide and much informations about new York insiders. Uptown and Downtown Road is amazing and very nice for Tourists.
The hop-on hop-off bus tour was a welcome relief from walking. Everyone on the bus we encountered was friendly, informative and a delight to be with.
Date of experience: December 2019
The tour guides were pretty good. However I did not come on vacation for political rhetoric. My real issue is that the website, the app, and the literature list a stop just across the street from our lodging. After a long day of touring and over 8 miles on my Fitbit, I am…
Response from BigBusToursUSA, Manager at Empire State Building Ticket with Hop-on Hop-off Bus Tour
Responded 10 Oct 2019
Good Afternoon Kcrunk6, We appreciate you taking the time to leave some feedback. While we are glad you enjoyed our tour guides as they are the heart and soul of the tours, we encourage our guides to add little personal anecdotes from time to time to make the tour their own, however, political opinions are unacceptable, and we apologize if you were made to feel uncomfortable in any way. Please know all of our information is updated on our pamphlets, app and website, as we constantly monitor our routes. Unfortunately, any past locations that has been removed from the route but still has a bus sign, can only be removed from the dept. of transportation, we have no control over this procedure. None the less, we apologize for the inconveniences and we hope this one incident doesnt discourage you from touring with us again. Kind Regards, BBTNY
Met the nicest person of our trip, he was energetic, informative and fun. He made it interactive and I sometimes find these tours boring but this was not the case with our guide!
Date of experience: September 2019
About the operator
Don’t take it from us – here’s what people have to say about this operator.
By: Big Bus New York
Don't believe their cancellation/refund policy!
Don't believe their cancellation policy! In January, we bought tickets for four, with one attraction, to tour in A…
Whistle for a refund!
I purchased 2 New York Premium Ticket 2-day hop-on, hop-off sightseeing tour tickets for my parents visiting in lat…
Buyer Beware!!! I had purchased tickets for May 2020 on the “Big Bus” However due to the Coronavirus Pandemic, we w…
I would use again but...
I bought a 3 day explorer pass with 5 attractions included. We redeemed all our tickets at Madame Tussauds in Times…
This company does NOT give refunds
Unfortunately due to travel restrictions we are now unable to travel to New York. This company has a refund page as…
Fantastic Day Out
I am late writing this review (sorry) but made a special note on our trip to NYC that we needed to review this exc…
I love using hop-on/hop-off buses when I travel to new places so I can easily get around while learning about the c…
Perfect way to see NYC
Fantastic range of routes to see the whole city and beyond. The buses all ran regularly and you got to see all of t…
Darius W. was GREAT! 🔥
Darius was very knowledgeable and interacted with everyone on the bus. His humor was great, as well.
No Go! We got the Tickets, dropped on (one time), dropped off (one time) and Never get a next Bus for dropp on!!!! …
Well worth the 3 day ticket
Book online you’ll get a better deal than from the street vendors. We booked a 3 day ticket and suggest you do the …
We did the tour on our first full day in the city and it really helped us find our feet! The route is great because…
Really enjoyed the Night tour! Harry was awesome as the host!! The first day we rode most of the whole tour--got …
Steve,Lyonal and Eamee!
The tour guides on the uptown downtown and night tours were all amazing. Their knowledge of the City and there ent…
Trisha, Most interesting and passionate tour guide ever. Fantastic tour.
What a beautiful evening and what made it so good was the passion Trisha gave throughout the tour, it was our secon…
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