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All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory provided by 9/11 Ground Zero Tour

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All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

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COVID-19 update: See the added health and safety measures this experience is taking.Read more
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€93.16
Date
2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Contactless payment for gratuities and add-ons
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Hand sanitizer available to travellers and staff
  • Regularly sanitized high-traffic areas
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Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory
Face mask is not free. Under World Travel & Tourism Guidelines, all guests must pass a Health Check before their tour start (which will ask if you have traveled from or through a COVID hotspot).
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Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Overview
As one of the most significant moments in recent American history, the tragic events of September 11, 2001 changed New York City forever. Uncover this storied history of these somber events with this remembrance tour, complete with a visit to the National September 11 Memorial & Museum. Highlights include viewing the former World Trade Center site, visiting the FDNY Memorial Wall, and taking in the views from One World Observatory—with entry to all sights included.
Itinerary
  • You'll start at
    St. Paul's Chapel of Trinity Church Wall Street
    209 Broadway, New York, NY 10007, USA
    Please meet our tour concierge at St. Paul's chapel on Broadway. They will be standing by the gate and will be holding an orange flag. The chapel is between Fulton and Vesey streets on Broadway.
    See address & details
  • 1
    St. Paul's Chapel
    Stop: 15 minutes
    See details
  • 2
    The Oculus
    Stop: 15 minutes
    See details
  • 3
    FDNY Memorial Wall
    Stop: 15 minutes - Admission included
    See details
  • 4
    One World Observatory
    Stop: 60 minutes - Admission included
    See details
  • 5
    Survival Tree
    Stop: 10 minutes - Admission included
    See details
  • 6
    The National 9/11 Memorial & Museum
    Stop: 2 hours - Admission included
    See details
  • You'll end at
    9/11 Memorial & Museum
    180 Greenwich St, New York, NY 10007, USA
    See address & details
+
Highlights
  • Uncover the tragic events of September 11, 2001 on this guided history tour
  • Choose a departure time that's most convenient, in the morning or afternoon
  • Avoid crowds with skip-the-line entry to the 9/11 Memorial Museum—included
  • Enjoy panoramic skyline views, with included entry to One World Observatory
Important Information
Departure Point
St. Paul's Chapel of Trinity Church Wall Street, 209 Broadway, New York, NY 10007, USA
Duration
5h
Return Details
9/11 Memorial & Museum, 180 Greenwich St, New York, NY 10007, USA
Inclusions
  • Professional, local guide with a personal connection to the events of 9/11
  • Exclusive Skip the Line Access to the 911 Museum
  • Entry to the One World Observatory
  • English Speaking Guide
  • Guided visit to 9/11 Memorial and Ground Zero
  • Entry/Admission - FDNY Memorial Wall
  • Entry/Admission - One World Observatory
  • Entry/Admission - Survival Tree
  • Entry/Admission - The National 9/11 Memorial & Museum
Exclusions
  • Gratuities
  • Face mask available for a $1 fee.
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Additional Info
  • Confirmation will be received at time of booking
  • Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
  • 9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones
  • Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 2pm tour typically has an entry time of 5:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Most travellers can participate
  • Also note, in case you are approached by street booksellers, they are not affiliated with us.
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This tour/activity will have a maximum of 20 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
756Reviews
6Q&A
Traveller rating
  • 261
  • 15
  • 5
  • 1
  • 2
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Popular mentions
markrun wrote a review May 2020
Coventry, United Kingdom2 contributions
Our tour guide, Julia, was fantastic and the whole tour was incredibly moving. Julia took us on a tour of various sites that were impacted by the 9/11 disaster - I hadn't realised that a total of 5 buildings had collapsed and not just 2. Julia was a delight to listen to and her
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Date of experience: March 2020
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Louise B wrote a review Apr 2020
1 contribution
We chose to do all three attractions and this was definitly the right choice. Guide was there waiting for us, group size was just right ( about 20 people including our party of 4 ) The guilded tour with Daniel around the Trade Center was fantastic, he gave lots of information
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Date of experience: February 2020
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CmcDow11 wrote a review Mar 2020
Glasgow, United Kingdom8 contributions
Tim was an excellent guide very enthusiastic and knowledgable. Well worth spending the time to do the tour.
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Date of experience: March 2020
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Gwen T wrote a review Mar 2020
Toronto, Canada1 contribution
The tour was excellent. Elizabeth was one of the best guides we ever had. Informative and passionate. My favorite tour of our trip.
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Date of experience: March 2020
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Aaron wrote a review Mar 2020
1 contribution
Absolute phenomenal tour. Alison Rose was outstanding. Such a moving experience. Would highly suggest the All Access.
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Date of experience: March 2020
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: 9/11 Ground Zero Tour
Itzelponce
00
Awesome tour!!
It was a great and informational tour. We enjoyed wvery part of it. Helene is very knowledgeable and was answering
Read more
Jazzgal67
00
Finally able to go back
Any New Yorker will tell you that 9/11 is still a tragic episode in our history. I have not been able to go back th
Read more
JimH3483
00
Hal the Amazing
Hal was an amazing tour guide! He was personable, informative, and knowledgeable. This tour was well worth the mo
Read more
William A
00
This was one of the very best places I have ever been.
Hard to say. It was all amazing, starting with our tour guide Ibeth. She set the tone. Very very enthusiastic. Happ
Read more
Resort712675
00
People coming together
Ryan was able to answer any questions put to him and was very friendly and informative. He asked where we were th
Read more
susangT8317FM
00
911 Memorial Tour with Ryan
We enjoyed immensely our tour with very personable and informative Ryan. From the touches of personal stories of h
Read more
ryanbJ725UH
00
Great tour even with social distance... great story.
Ryan C was our tour guide, he was amazing. He had personal stories to share about his father who helped in the days
Read more
Natali4
00
Great Memorial
The memorial was very neat to see. There were no tours and the museum was not open to go in because of the covid si
Read more
Sightseer654067
00
finding out the real story behind 09/11/2001
I loved the whole tour, and our tour guide, Ryan, was excellent. He answered all of our questions and added a lot m
Read more
smurfgal
00
Wonderful Tour
Helene was a great and knowledgeable tour guide. We really enjoyed this informative tour. Thank you!
Read more
SWNJ24
00
9/11 Tour
Lindsay was our tour guide and she was fantastic!! It was our first time in NYC and we knew this was an important t
Read more
julieball23
00
911 tour with Alison Rose
We visited last July 2019 and found the whole experience very moving and respectful. We were in Alison Rose's Group
Read more
997DanielC
00
Where the towers once stood
You can find the site near the southern part of Manhattan island; to get inside you'll need to pass through securit
Read more
0LesleyC
00
Mike's Group
We visited last December and found the whole experience very moving and respectful. We were in Mike's Group and cou
Read more
davidbL772WK
00
Alison made our visit the most memorable of our stay in New York.
As a retired Firefighter (UK) who visited Ground Zero within 18 months of the tragedy this was always going to be a
Read more
Key Details
  • Duration: 5h
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Languages Offered: English
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  • Free Cancellation up to 24 hours in advance
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Frequently Asked Questions about All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory