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Big Bus New York Hop-On Hop-Off Open Top Tour provided by Big Bus New York

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2,727Reviews
108Q&A
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Shakeel wrote a review Oct 2020
Burton1 contribution4 helpful votes
Everything was perfect until getting on the bus, at this point, Kevin the tour guide was nothing but a tour destroyer. Kevin was our tour guide, however, he was very confrontational and aggressive, English was not my first language, so after 'requesting' if he could slow down
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Date of experience: November 2019
4 Helpful votes
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YMSmithpele wrote a review Oct 2020
1 contribution2 helpful votes
I never got to take the tour because of the virus I had to cancel my trip what cost 180 dollers for the 2 of us. I was lead to believe I would get a refund if I cancel up to 24hours I gave 10 days notice and they still haven't refunded me I ask several time but no one will get
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Date of experience: March 2020
2 Helpful votes
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Sam E wrote a review Oct 2020
Brentwood, California2 contributions3 helpful votes
Don’t waste your time money or time on this. Bad experience and customer service, audio system doesn’t work Bus doesn’t stop in the disgnated stops as indicated on the map, rude drivers.
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Date of experience: October 2020
3 Helpful votes
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Amanda B wrote a review Oct 2020
2 contributions3 helpful votes
Having no live tour guide made the experience dull. The headphones didn’t stay in my ears and the jack they plugged into was fuzzy. Half the time we couldn’t hear what was happening and missed out on learning anything about NYC. We sat and waited at the Liberty Bell spot for an
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Date of experience: October 2020
2 Helpful votes
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Tapojit Roy wrote a review Aug 2020
Calgary, Canada2 contributions9 helpful votes
Tour guide Kevin was extremely rude. I was traveling on summer 2019. Pathetic experience!!! Don't recommend anyone.
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Date of experience: September 2019
10 Helpful votes
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Frequently Asked Questions about Big Bus New York Hop-On Hop-Off Tour