Dear Living-D-Dream79, Thank you for choosing to visit Oakfield Park and thank you for your honest feedback. It is very much appreciated. So sorry we had forgotten to tell you about our App upon arrival - it is advertised across signs in the park and online. We do hope you have it now and we hope to welcome you back again sometime soon. Kind regards, Caoimhe

Dear E9557, i hope you are well. Thank you for taking the time to visit Oakfield Park and for your lovely comments. They are so appreciated. We can't wait to welcome you back again on your next visit. Kind regards, David

Dear Weedander, Thank you so much for choosing to visit Oakfield Park. Your kind feedback and review of your recent visit is appreciated so so much. We hope to welcome you back again sometime soon. Kind regards, Caoimhe

Dear S7962WPcarolinef, Thank you for taking the time to review your recent trip to Oakfield Park. Thank you for joining us and thanks for your valued feedback. Please note we are very busy since opening however i have taken note of your comments and we will use these to improve for future customers. We hope to welcome you back to Oakfield Park again sometime soon. Kind regards, Caoimhe Marketing & Events Co-Ordinator

Dear Connector47500242088, Thank you so much for your lovely review! We are delighted that you have such kind words about our staff, we have a brilliant team that we are very proud of. A lot of work goes into these events and to see it reflected in your experience is extremely rewarding for our team. Once again, thank you for taking the time to post a such wonderful review and 5 star rating. We look forward to welcoming you back soon! Kind Regards, Emma

Thank you so much for the lovely and detailed review. Over the years over 90% of visitors stayed in the lower gardens where the railway, Difflin Lake, restaurant and features all reside. You’re correct in that it does take a few visits even to see half of the park but at least the train does allow you to spot things as you travel! It’s great that your son had so many new experiences. We’re delighted that you enjoyed your meal and the best burger! We really appreciate your kind words on the attentiveness of Buffers staff. Thank you again so much, for taking the time and hope to see you again soon.

Hi Laura We absolutely respect your views on this but have to say that we are totally in disagreement and find the feedback both inaccurate and potentially damaging to one of the few attractions in the county that can provide more than adequate social distance. Even on a very busy day like the one when you visited, the spread of people is around 5 per acre. At hotspots like the restaurant, sometimes we have to stop hot food to disperse queues. For that we are very sorry, but we will always offer drinks and pre-prepared food as an option. It takes around 4 hours to get around the park here. The queues come and go but there is so much more to see on foot. It is normal to wait up to 20 minutes for the train , which is not extraordinary as that is as often as it can go with the sanitation between each run and newly compartmentalised carriages. In fact, a 20 minute queue is not unusual anywhere in Donegal at the moment given how busy we are as a county. We are very pleased that a staff member gave you a Family Pass to return again in the future as a goodwill gesture. Our season goes on until the end of September, not for another two weeks as you stated. Overall we really feel this one star review is both unusual and unfair. Like every business, we are doing our bit to keep going, provide employment and make people as happy as ever. Our recent reviews aside from this one are testament to that. Hopefully when you next visit you will be able to observe our efforts, make us of all the space afforded to you here, and possibly you might consider editing your review. We really hope you enjoy your day here.

Dear JohnMartin91, Thank you for taking the time to review your trip to Oakfield Park. Thank you for joining us and thanks for your valued feedback. Your kind words are very much appreciated. We hope to welcome you back to Oakfield Park again sometime soon. Kind regards, Caoimhe Marketing & Events Co-Ordinator

The upper gardens are not closed - they are available to visit by guided tour for €2 each for reasons beyond our control. That’s €2! I’m not sure how this can be perceived as “cashing in” when it costs more money than comes in. We have had fantastic feedback from this addition. It’s true that nobody complains when prices remain static for the past 4 years despite the fact that the park is constantly being developed and added to. The offering now is so much greater than when prices were the same four years ago. Did you actually do a tour to find out that breaks or tests aren’t allowed? I’m sure the guide would allow breaks if required on a tour that lasts over an hour.

Dear Eire82_13, Thank you for taking the time to review your trip to Oakfield Park. Thank you for joining us and thanks for your valued feedback. Your kind words are very much appreciated. We hope to welcome you back to Oakfield Park again sometime soon. Kind regards, Caoimhe Marketing & Events Co-Ordinator