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Kuala Lumpur International Airport Plaza Premium Lounge provided by Wellness Spa (KLIA)

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Kuala Lumpur International Airport Plaza Premium Lounge

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COVID-19 update: See the added health and safety measures this experience is taking.Read more
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From
US$40.56
Date
2 adults
Options
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Travel safe during COVID-19
What you can expect during this experience
  • Face masks required for travellers in public areas
  • Hand sanitizer available to travellers and staff
  • Regularly sanitized high-traffic areas
  • Regular temperature checks for staff
  • Temperature checks for tour participants upon arrival
Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kuala Lumpur International Airport Plaza Premium Lounge
- Social distancing within our lounge - Removal of buffet bars, and switch to digital food ordering of hot food (breakfast/soups/pastas/noodles, etc) and served to customers, individually wrapped fruits/sandwiches, packed salad/cereals/cheese etc - Canned beverages, coffee/tea in disposal cups
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Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Overview
Important Information
Duration
12h
Inclusions
  • 3, 6 or 12 hours to utilize the facilities of the lounge (depending on option selected)
  • Use of shower facilities (no shower facilities in KLIA2)
  • Buffet-style hot meal
  • Non-alcoholic drinks and coffee
  • Comfortable seating area
  • Wi-Fi connections
  • International TV channels, newspapers, magazines
  • Flight information
Exclusions
  • Alcoholic drinks (available to purchase)
  • Spa (available to purchase)
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Additional Info
  • Confirmation will be received at time of booking
  • The Plaza Premium Lounge is located in the restricted area of the departure level of the airport. You must pass through security and immigration first prior to gaining access to the lounge; an on-going boarding pass MUST be presented by all passengers before entering the lounge.
  • This tour/activity will have a maximum of 9 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
507Reviews
1Q&A
Traveller rating
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Popular mentions
Lynn wrote a review Feb 2020
2 contributions
Great service by the team, well trained staff with good and clean environment. Having a short break coz my flight delayed for more than 4 hours, very recommended to anyone to pamper yourself rather than do nothing
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Response from PPG_The_Management, Manager at Kuala Lumpur International Airport Plaza Premium Lounge
Responded 25 Feb 2020
Dear Valued Guest, Thank you for your great review in regard to your recent experience. It is my pleasure to know that you had a good time. We will continually improve our standards to enhance your airport experience. We look forward to welcoming you back to Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Kind regards, Haslinda Lounge Manager Email: malaysia@plaza-network.com
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Weniai wrote a review Feb 2020
Westcliff-on-Sea, United Kingdom13 contributions6 helpful votes
Had a six hour pass. Staff were pleasant and helpful. Lounge was crowded and noisy. Usual blight of idiots using face time and inflicting their repeated exchange with half the lounge although this is not the fault of the lounge providers. Food on offer very limited and
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Date of experience: January 2020
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Response from PPG_The_Management, Manager at Kuala Lumpur International Airport Plaza Premium Lounge
Responded 12 Feb 2020
Dear Valued Guest, We fully appreciate the insights you offered into Plaza Premium Lounge as it makes us aware of the area where we should strive to keep up and areas where we need to improve. We have shared your feedback with relevant department so that further enhancement could be carried out. Customer feedback is what we rely on to continually improve our standards, and your comment has enabled us to know more of what our guest need from us, so we could better meet your expectations. We do hope you will visit us again, as we consider it our honour to serve your needs. Kind regards, Haslinda Lounge Manager Email: malaysia@plaza-network.com
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Geo wrote a review Dec 2019
4 contributions
I have travelled all over but I found this one as the most hopeless loungef ever. People should go there even they offer. Food, seating, toilets and everything is below standard.
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Date of experience: December 2019
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sodesa wrote a review Oct 2019
Bandar Seri Begawan, Brunei Darussalam769 contributions240 helpful votes
I had a 3 1/2 hour stopover at KLIA , & needed a quiet respite before my next flight. Unfortunately, the Plaza Premium, was overcrowded & noisy; hardly the right place to rest. Even the toilets were full. This is a serious problem when the lounge is open to select business
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David039 wrote a review Oct 2019
UK13 contributions11 helpful votes
Noisy, crowded, poor choice/quality of food, alcoholic drinks not included. Loud Muzak blaring to drown the noise from the canteen. Admittedly you can get a shower for your money if you don't mind the queues. Otherwise just find a seat in one of several decent and uncrowded
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Date of experience: October 2019
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Wellness Spa (KLIA)
Vkon2
00
Comfortable and relaxing
Excellent service by staff on duty Heidi, Chantalle and Joudi. Although selection of food is limited ( understandab
Read more
jokl78
00
Very sad
Came here during my short transit from Labuan -> KK -> KL during RMCO. Very sad. Everything empty. Food selection l
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Cokemaestro
00
Super relaxing and stress free.
Plaza Premium Lounge has always delivered good experience. However, Azanie, Chris and Chef Cheryl took Plaza Premi
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maxwel0232387
00
Fresh, Neat and Tidy
I had tried their Bread and Butter Pudding, it was tasty and fresh. Most of the food are freshly cooked. Lounge in
Read more
K3182CCjasonj
00
Great staff
Dear Miss Nadia and Erfan Plaza Premium Lounge in Kota Kinabalu is a great place. My flight to Kuala Lumpur was del
Read more
WJE11
00
Awesome
Excellent lounge, excellent staffs and services and very comfortable. Big thumb 👍 up to Felix Tan, thank you for y
Read more
alwaysontherun897
00
Gentle Gesture
I visited Kota Kinabalu Plaza Premium Lounge back in February last month, Somehow i lost my charger and my mobile
Read more
Priscilla5218
00
Meets Requirements
Staff respond quickly. Offer to help. If I'm not mistaken, there's 1 lady staff, Dorothy. She is good. Good exampl
Read more
CSK1967
00
EXCELLENCE SERVICE & DELICIOUS FOOD
I would like to write a review for plaza lounge at domestic during my visit on 4th march. that was a great experien
Read more
alwaystravel345
00
Simple and Cozy
Simple and cozy setup. after spoken to one of the staff, light turns off at the back due to energy saving. i was im
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charityrafaela
00
A Comfy Lounge
I manage to visit Plaza Premium Lounge at KKIA before fying off. Customer service was excellence especially Felix.
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Bueza
00
PLEASE SHOW OR DISPLAY MINERAL WATER AT THE PLAZA PREMIUM LOUNGE KKIA (Domestic)
I was in the Plaza Premium Lounge Kota Kinabalu for the domestic flight a few days ago. So far, there was a very ni
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Connilli
00
Ms Lim
Great and courteous service from Ms. Azianie Young. Great foods, fantastic soy chicken with unique seasoning from C
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scyeoh811
00
Plaza Premium Lounge KK
Azianie Yong was extremely helpful. Friendly service and clean environment. Will use facilities again
Read more
Bipul R
00
Mr
Very poor service of Food. Need to ask staff to change it. Drinks were not cold at all. Overall service needs to Im
Read more
Key Details
  • Duration: 12h
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
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Frequently Asked Questions about Kuala Lumpur International Airport Plaza Premium Lounge