Hey brother, thanks so much for saying we run a first-class operation and that we delivered everything that we said and promised. It was my pleasure to customize your tour to include a visit to the Escobar Family house to interview Gloria and view all of the private family albums, museum and forbidden art. As you know, this is only available through us, as they are my associates for that rendezvous,once in a lifetime experience. Of course you guys are our new friends, we love our guests..and it shows! Lina and I keep in touch with many great guests who we've befriended throughout the years. Medellin is now your second home. We'll see you back in the near future. Til' then habibi, take care and God bless! Hugs, Alex from Medellintravels.com

Hey Rachel, I'm glad you had an enjoyable experience. We give a detailed comprehensive and didactic tour and are the only tour company that takes people to all the sites in 4 counties. We thank you for making a savvy choice in hiring us for your tours. Take care. Alex from Medellintravels.com

Hey Leah, we want to express our sincere gratitude to you for taking your time in writing this detailed and heartfelt review. We are stoked that you had such an amazing experience touring with us. Our guides, staff, fluent English, amiability, punctuality, and impeccable service are what makes Medellin Travels The #1 private tour company in Medellin. We love and appreciate our guests like family and it shows! Warm regards, Alex from Medellin Travels Medellintravels.com @medellin.travels

Rahul, You stated that Carlos, our guide was very informative, answered all of your questions and spoke great English, etc. If our agency did such a wonderful job, then why do we deserve this mediocre review? Price??? You didn't pay the price you stated, and even if you did, you booked through Tripadvisor, not directly with us, If they or Expedia or whoever raises the price of our tour, we have no control and it's them that you need to review, not us. When guests book directly with us, we provide free concierge service and don't jack prices up. If you were to buy a ticket for a concert and the artist did his job, performed lovely, and made you happy, would you honestly go and give him a lousy review because ticketmaster or whoever charged you more??? You mentioned that we took you to La catedral, house where he died and cemetery only, what you didn't mention was that you kept rushing my guide. We took you and your buddies three counties away in the outskirts of Medellin to go see the Hitmens church and Pablo's favorite restaurant and right when you arrived there, you wanted to leave saying " no, no, I want La catedral, lets go now". Also, did you forget the soccer field Pablo built for the poor? Probably, since you didn't want to get out, only drive by. How about the Victims memorial park where Pablo's home once stood...remember that? You were reluctant to get out of the car when Carlos took you there as well. So using the concert example above, if you walk out in the middle of a Metallica concert or Britney Spears or whatever because you don't feel like staying, is it the bands fault? Last you proceed to tell others to find another tour cheaper than ours, endorsing them without having taken other tours. We are in the know, on the inside my friend, the Escobar family are my direct associates for an experience we have with them, exclusively through us ONLY, can one meet them and go to the Escobar family house. How much does privileged inside info cost compared to the numerous fly by night mickey mouse tours that don't know a lick of Pablo or fluent English for that matter and just want to make a quick buck by lying to tourists and making up fake stories? We know what we're worth and don't reveal inside info for minimum wage, sorry. In closing, Carlos unfortunately will not received his 6 month bonus because of this review just so you know. Take care, Alex from Medellintravels.com

Hey Matthew, thank you so much for reviewing us and for stipulating that our tour does not glamorize Pablo. We do a neutral, non-biased experience, full of hard facts and personal anecdotes, which makes it very interesting, didactic and fun. We are elated that you were exposed to a lot of information. Thank you for choosing Medellin Travels, the #1 Private tour company in the city. Best, Alex from Medellintravels.com

Greetings, thank you for booking with Medellin Travels, the top private tour company in Medellin. Affirmative, only we take our clients through 4 counties, therefore our Pablo tour is also much like a city tour. We appreciate the fact that you emphasized our puntuality, knowledge and perfect English. All of or guides were born in Medellin and also lived abroad, therefore we are fluent in both languages and know the Idiosyncracies of other cultures. I will let Daniela know that she received a lovely review. Again, thanks, don't forget to refer us to friends and family! Best regards, Alex from Medellintravels.com

Thank you for your review, we are in full operation once again and are here should you decide to come down and join us on another adventure! Your friends at Medellintravels.com

Hey thanks much for your valuable review! Affirmative, Vero is an incredible guide. I'm stoked that we brought that WOW factor out and made you and your group ultra elated with La Catedral Jail, by far the highlight of the tour. Last, thanks for stipulating that you did a lot of things in Medellin, but the best part was the trip you had with us. We love our guests and love making you guys happy! Cheers brother, Alex from Medellintravels.com @medellin.travels